LMS for Health Care: 5 Successful Case Studies

Health care is fast paced. With industry standards and health management techniques constantly evolving, practitioners need to stay on top of training and certifications to offer the best possible care. However, taking time away from the office isn’t always an option.

Learning management systems (LMSs) can help healthcare professionals keep up with continuous training without taking a lot of time away from what they do best – caring for their patients.

Healthcare Benefits

An LMS can allow healthcare practitioners to complete training when it’s most convenient for them, which can yield a lot more benefits than just reducing the amount of time spent traveling to offsite training, such as:

  • Adaptive training schedule – Many LMS solutions include mobile functionality, offering professionals access to training material on any device with an internet signal. This allows healthcare practitioners to review the information at their own pace for better comprehension.
  • Compliance and clearance tracking – Medical procedures and techniques are everchanging, which means healthcare professionals need to constantly keep up with new training. An LMS can help you make sure your employees’ skills are consistent by tracking who has completed required training. Many LMSs can also send out notifications and reminders as your employees progress through the materials.
  • Increased knowledge retention – It’s hard to retain information when it’s presented in a way that doesn’t match your learning style. An LMS allows organizations to create and offer training materials for different types of learning. The solution can also have features for different learning methods like social learning or blended learning. And, the LMS can act as a repository of information, allowing professionals to come back and review materials as needed.
  • Quick material distribution – With so many LMSs becoming web-based and mobile, distributing training materials is as simple as a few clicks. Some LMSs will allow you to automate this function, delivering the necessary materials as users register for courses and finish any prerequisites.
  • Reduced training costs – With an LMS, you don’t have to rely on in-person training. You’re able to offer online, blended and social training methods, which can reduce or eliminate costs for scheduling instructors, booking rooms and any associated travel costs. On top of that, social and collaboration features can help learners in different locations feel like they’re part of a group, allowing you to easily train people on a global level.

We’ve highlighted five case studies that show how healthcare organizations are using learning management software to their advantage. For a more comprehensive look at LMS options, check out our LMS Comparison Guide to easily compare features, services and shortcomings of over 30 LMS solutions.

5 Health Care Case Studies

Vendor: eLogic Learning  Client: UNOS  Location: Richmond, VA

The United Network for Organ Sharing (UNOS) is the largest nonprofit organ donor and transportation organization in the U.S. The group works to match organ donors with potential recipients, as well as train its staff on organ matching and effective practice sharing. Additionally, it serves medical professionals who need to complete continuing education (CE) credit requirements.

UNOS was using multiple storage and hosting solutions and third-party applications, making it difficult to manage training materials and courses. Their legacy training systems also wouldn’t allow automatic tracking, assignation and creation of certificates for CE credits. In addition to amending these issues, UNOS wanted an LMS that catered to professionals on time-sensitive schedules.

elogic’s eSSential LMS offered UNOS extended enterprise functionality, which allowed UNOS to consolidate its training management to one centralized location. eSSential LMS’s ability to integrate with many external applications saved administrators time spent on manually transferring data back and forth through third-party applications. Additionally, UNOS could create learning materials that fit the needs of continuing education professionals and could be tracked by administrators.

Read the full case study by eLogic Learning.

Vendor: CD2 Learning  Client: Children’s Healthcare of Atlanta  Location: Atlanta, GA

Children’s Healthcare of Atlanta offers specialized pediatric care for youth under the age of 21. For more than 100 years, Children’s has had a single mission: to make kids better today and healthier tomorrow.

Children’s needed to provide its staff with training to address challenges in a changing medical environment. It also wanted to help workers develop leadership skills such as communication. To achieve this, Children’s required a dynamic solution that offered functionality like course-progression tracking and assessment, interactive gamification and training simulations.

CD2 Learning offered Children’s the ability to provide online training while scheduling face-to-face debriefings that accommodated its staff’s 24/7 schedules. With CD2’s cloud-based LMS solution, the organization could easily deploy leadership training programs, including supporting materials, to any device at any location.

Read the full case study by CD2 Learning.

Vendor: Skillsoft  Client: Bluebird Care  Location: United Kingdom

Bluebird Care is the largest provider of high quality homecare and support services in the U.K. It started as a small family business in 2004 and has evolved into 200 franchise offices delivering 20,000 customer visits, daily.

To uphold its high level of quality, Bluebird Care had to ensure consistent training across all its franchises, as well as provide its staff with succession planning.

Skillsoft worked with Bluebird Care to design an elearning program that addressed specific job roles across the entire organization. With the dynamic functionality of Skillsoft’s LMS solution, Skillport, Bluebird Care was able to blend classroom-based learning with mentoring and coaching sessions to ensure all employees recieve consistent developmental opportunities.

Read the full case study by Skillsoft.

Vendor: InfoPro Learning  Client: Science & Health Information Provider  Location: Unknown

As a leading provider of information solutions, the client offers information that empowers science, health and technology professionals globally. Its products and services include both electronic and print versions of journals, monographs, textbooks and reference works on subjects such as health, life, physical and social sciences.

To grow its business, the client planned to sell its educational products online to medical universities in the Asia Pacific (APAC) region. To do so, the information provider required a learning delivery platform that included:

  • A unique portal for each university
  • The ability to sell subscriptions to each university, either duration-based or IP-based
  • Dashboards to monitor and track students’ learning performance at multiple administrative levels
  • An easy-to-use and implement solution for practical and clinical needs
  • A way to ensure consistency and standardization in clinical and practical education

InfoPro customized its LMS, GnosisConnect, to the client’s business requirements. It also developed an integrated learning portal hosted on the Amazon Web Services (AWS) cloud platform to keep up with the client’s changing business needs. With GnosisConnect, users could see their own performance while teachers and administrators could assess the performance of all registered users.

Read the full case study by InfoPro Learning.

Vendor: Accord LMS  Client: ZeOmega  Location: Plano, TX

ZeOmega is a provider of hospital and medical office software that tracks patients and their treatments.

As more healthcare organizations turned to technology solutions, ZeOmega started to expand its business across the U.S and India. Before, ZeOmega was easily able to conduct instructor-led training in a central location to teach employees how to sell its solution and support its technology. However, as the business expanded, it needed to conduct training internationally.

With no LMS in place, ZeOmega was relied on ad-hoc training methods, Google forms and wikis to deliver and track its training. The company needed a cost-effective, user-friendly LMS that accommodated role-based training and reduced the time and expense it took to train employees.

After testing Accord LMS for scalability and security, ZeOmega worked with Accord LMS to address all its learning needs. Once the LMS was implemented, ZeOmega immediately deployed the role-based training tailored for each job. Now, its training catalogue also includes materials dedicated to customer-facing employees and business partners.

Read the full case study by Accord LMS.

Additional Resources

Looking for the right learning management solution for your healthcare organization? Download our Buyer’s Guide for tips on evaluating LMS solutions for your specific needs. You can also check out our LMS Reviews page to compare more than 30 leading learning management software vendors.

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