UKG Ready Review

UKG
Product:
Vendor:
Founded:
Headquarters:
UKG Ready
UKG
1977
Lowell, MA/Weston, FL
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
50,000+
Cloud
No
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UKG Ready At A Glance

Good: Streamlined HR tasks with self service and automated processes, managing multiple benefit plans in a single solution, optional modules for talent management and employee engagement.
Bad: Modules are priced separately, but can't reach their full potential unless integrated.
Bottom Line: HCM solution designed to help companies focus on their people and not on paperwork.

Product Overview

As of October 1st, 2020, Ultimate Software and Kronos have merged to form a new brand, Ultimate Kronos Group (UKG). If you’d like to learn more about UKG Pro, head to our review here.

UKG Ready (formerly Kronos Workforce Ready) is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency and helps you maintain compliance.

UKG Ready features a single employee record shared across all of its applications. All employee data is maintained in a single database, which provides a single source of truth with common reporting, dashboards and robust workflows. Data is updated in real time, so managers can make decisions based on the latest, most accurate information. The UKG Ready mobile app provides a modern and familiar consumer-grade experience which allows users to manage and complete common tasks on the go using any mobile device.

Features

Here are several of the core features included with UKG Ready HR:

  • All employee records stored in a single database
  • Self-service functionality for employees to update their own information without HR involvement
  • Ability to customize processes for HR tasks, such as new hires, terminations, job changes and salary changes
  • Customized onboarding checklists with automated reminders
  • Ability to manage multiple benefits plans (health insurance or retirement packages) in one solution
  • Managing training development of employees, including assigning them to specific classes, monitoring on training participation and completion and scheduling internal training

UKG Ready offers strategic HR features with these optional modules.

First, there is the UKG Ready Talent Acquisition module for applicant tracking and recruiting. Recruiters can create job postings, source candidates from many job boards and manage hiring workflows. When the candidate is hired, information from their resumes and applications transfer to the Workforce Ready HR module for onboarding.

Second, there is the UKG Ready Performance Management module that supports employee performance feedback on an ongoing basis. It includes features, such as customized performance reviews, defining employee and division goals and alerts on statuses of employee performance review schedule.

And finally, there is the optional UKG Ready Compensation Management module. It replaces spreadsheets in managing the compensation cycle by automating the entire process. The compensation process can be configured based on a business’s needs and budgets. There is also a Merit Matrix feature to help establish guidelines on merit-based pay increases.

Target Market

UKG Ready is used in various industries, including health care, state and local government, education, distribution, retail, financial services and manufacturing.

The UKG Ready HR and Payroll solutions serve many subdivisions of larger enterprise companies, managing small to mid-sized employee pools.

We’ve listed 10 customers below:

  • YMCA
  • Aker
  • Advanced Home Care
  • AdvancePierre Foods
  • Prairie State Generating
  • Aztec Shops
  • LindenGrove
  • Washington County School District
  • Kansas Heart Hospital
  • Wexford Health Services

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Implementation/Integration

The UKG Ready team facilitates a smooth implementation through every phase, partnering with the client to design a plan that leverages its Time to Value Deployment Model and reflects the organization’s size, industry, and specific business needs. It’ll also outline the client’s contributions to the project’s success, allowing them to manage expectations within the organization. Finally, UKG Ready incorporate quality checkpoints to ensure the client’s ongoing satisfaction and minimize schedule delays.

The UKG Ready Onboarding program provides step-by-step training, tools, and resources that helps customers to prepare for deployment through when they go-live by guiding them through each phase of its onboarding process.

After the software goes live, UKG Ready’s goals is to keep clients updated on the latest enhancements, increase user adoption and maximize their return on investment. UKG Ready has several programs, including:

  • Its quarterly What’s New, What’s Next webinars that feature information on the latest product upgrades
  • Best practices webinars that provide guidance on streamlining new features of UKG Ready
  • Regional user groups where users can exchange ideas and information with local peers and product specialists
  • The UKG Works annual conference where nearly 2,000 clients, industry thought leaders and solution experts come together to network and learn about best practices and new UKG Ready technology
  • The UKG Ready Customer Advisory Board (CAB), composed of a group of nominated UKG Ready customers across all industries.

Customer Service & Support

UKG Ready’s award-winning Support Services provides the answers and assistance its clients need, complementing the client’s existing resources and continually expanding the value they receive from their system. Support Services are available to help every area of the organization achieve optimal software and hardware productivity and peak performance for improved bottom-line results.

The UKG Ready Community has a plethora of support resources and services. End users can get support from fellow users and the UKG Ready experts in the UKG Ready Community. The UKG Ready Community offers a knowledge base of articles and product documentation, the ability to ask questions and get answers from UKG Ready staff and other users, getting alerts and notifications, a support ticket system and more.

If clients still have questions after they’ve explored the Community self-service options, they can reach out to UKG Ready’s support team.

Pricing

UKG doesn’t publicly release its pricing information. Please contact the vendor directly for a price quote.

Shortcomings

As both a benefit and drawback, UKG Ready’s modules can be purchased as stand-alone products, but they can’t reach their full potential unless integrated.

Screenshots

UKG Screenshot 1
UKG Screenshot 2
UKG Screenshot 3

About

Built from a merger that created one of the largest global cloud companies, UKG (Ultimate Kronos Group) is a leading provider of HCM, payroll, HR service delivery and workforce management solutions that help organizations drive better business outcomes, improve HR effectiveness, and make work a more connected experience for everyone.

At UKG, our purpose is people. Our love for all things HR and workforce management is matched only by our people-centered culture. Together, we’re committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers and industry.

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