Paycor Review

Paycor
Product:
Vendor:
Founded:
Headquarters:
Paycor
Paycor
1990
Cincinnati, OH
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
30,000+
Cloud
No
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Paycor At A Glance

Good: Eliminates the need to enter same information in multiple systems, strong employee self-service, Workforce Insights that help administrators analyze their people data.
Bad: Clients need to purchase Paycor Payroll in order to use other modules.
Bottom Line: HCM solution that helps small-to-midsize businesses manage all HR tasks efficiently.

Product Overview

Paycor is a cloud-based unified human capital management system that helps small-to-midsize businesses efficiently manage all of their HR tasks. Businesses won’t need to worry about purchasing and maintaining different solutions. With Paycor, companies manage all employee records in one platform.

One benefit of Paycor is employee self-service. Employees can change their personal information (such as emergency contact), check their paystubs and leave balance, clock in and out, complete their performance reviews and more. Employees can access these features from any device with a web browser or via the Paycor Mobile app.

Paycor has the following modules, which we will detail more in the Features section below:

  • HR
  • Benefits
  • Applicant tracking
  • Onboarding
  • Payroll
  • Time and attendance
  • Learning management
  • Reporting and analytics
  • Workforce Insights

Features

HR – The HR module includes features that reduce reliance on paperwork and improve HR staff’s productivity. For example, Paycor’s unlimited workflow feature simplifies any incoming and outgoing requests.

The module also includes performance management features, such as customizable online performance reviews and weighted scoring. Finally, HR can store and share employee handbooks and other company wide documents within the module.

Benefits – In this module, administrators manage employee enrollment, benefits eligibility and other benefits-related tasks. Employees can choose benefit plans and fill out enrollment forms online. The Carrier Connect feature manages information on all insurance carriers without the administrator having to access each carrier directly. Administrators also won’t need to manually enter any data changes, as the data automatically transmits to the appropriate carrier directly from the software.

Paycor offers a separate solution called ACA Connect that helps companies accurately and efficiently file Affordable Care Act (ACA) reports. ACA Connect integrates to the benefits module.

Applicant tracking – The applicant tracking module includes a dashboard that stores candidate names, hiring status and any action items the recruiter needs to take. Recruiters can customize their workflows to streamline the hiring process and collaborate better with hiring managers. Hiring managers can approve candidates and provide interview feedback by email rather than logging into Paycor.

Other features include a candidate database with simple search functionality, a branded career page hosted by the vendor, integration to social media and job sites, integration to E-Verify and real-time analytics and reporting tools.

Paycor offers an optional employment screening service that runs background checks on candidates, such as criminal records, employment history, credentials verification, credit reports and more.

Paycor has the ability to provide ROI analytics from job listings on LinkedIn, Careerbuilder, Indeed, etc. This allows a company to see where their postings are most successful. This is a pretty big cost-savings feature.

Onboarding – The onboarding module allows new hires to fill out the required paperwork and receive company information before their first day. New hire documents, such as federal and state compliance forms, are stored online, reducing the administrative hassles for HR.

Payroll – Administrators can run payroll more efficiently with Paycor’s payroll engine. They can receive alerts if any inaccuracy is found. The module also has self-service functionality so employees can view their pay stubs, pay history and end-of-year tax forms. Paycor’s client success team helps businesses ensure payroll is completed accurately and complies with federal, state and local tax laws.

For more details on the payroll functionality, check out our review here.

Time and attendance – In this module, managers can create schedules, view employee time data and approve time-off requests. Employees can clock in and out from their mobile devices or other time-collection options, such as biometric readers, badge terminals or a web browsers.

Managers can receive alerts if an employee’s hours approach overtime or if there are any other errors with the time data. They can also run reports that track time data to help manage labor costs.

Paycor provides job costing functionality – employers can track employee’s time worked on specific projects, tasks, grants, customers, etc. and feed the data into their general ledger.

Finally, updated time data goes directly to the payroll module so there’s no manual data entry involved.

Learning management – The LMS module helps managers track employee training, whether it’s live instructor-led training or online courses. Administrators can organize training programs by individuals, teams or departments. They can also create online course content that includes surveys, quizzes and assessments.

The courses are designed to be mobile-optimized so learners can access them from anywhere. Other features of this module includes gamification, multiple learning paths and alerts/notifications.

Reporting and analytics – Paycor provides standard and customizable reporting templates on various metrics, such as employee engagement, compensation and payroll. Reports can be generated ad-hoc or by automatic scheduling. HR administrators can also view dashboards of all their employee data to spot future trends.

Workforce Insights – This solution helps administrators and managers uncover insights into their employee data and share those insights with executives. (Examples of actionable data would be performance issues by team or frequent overtime occurrences.)

The information is available directly in the software, so there’s no data to import or export. Administrators can tailor charts and other visualizations to fit their business needs, and then share them with others in just a single click.

These reports can be manipulated and created from scratch, in addition to the out of the box reports.

  • Attendance Management?
  • Benefits Administration?
  • Employee Self-Service?
  • Learning Management System?
  • Mobile Access?
  • Payroll Management?
  • Performance Appraisal?
  • Recruiting Management?

Target Market

Paycor targets small-to-midsize businesses in a wide range of industries. We’ve listed 10 of its clients below:

  • Flowers for Dreams
  • Sunset Manor
  • First National Bank of Omaha
  • Cincinnati Zoo
  • Goddard School
  • Penn Station
  • Great Miami Valley YMCA
  • JTM Food Group
  • Archdiocese of Louisville (KY)
  • Faxon Machining

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Implementation/Integration

New clients work with Paycor’s implementation team on a customizable implementation process. However, here are the basic steps it takes to get Paycor live:

  1. There’s an implementation meeting where Paycor gathers client requirements and other data, and provides them with a implementation schedule.
  2. Paycor undergoes a database verification and configuration process to input the client’s employee information and configure the software to the client’s specifications.
  3. Paycor offers two training options: instructor-led online training or live classroom training in any of its locations.
  4. Paycor tests the system by performing a payroll run and compares that to the client’s older system for verification. Clients can also test the software as well.
  5. Paycor goes live.

Customer Service & Support

Clients work with the customer support team on troubleshooting, HR best practices and other inquiries. Clients’ employees can access the help center to get answers on frequently asked questions and view other resources. They can contact Paycor for tech support issues, but are advised to contact their employer on HR-related inquiries (such as questions about their pay stubs).

Paycor offers ongoing training via webinars on both its product and general HR best practices. It also provides the HR Center of Excellence Web Summit, a three-day series of webinars that gives HR professional tools and continuing education credits to help them perform better at work.

Finally, Paycor recognizes that every organization has unique needs and complexity levels. That’s why its quarterly enhancements include new features directly from customers. Over 40% of new features come from client ideas and suggestions.

Pricing

Paycor doesn’t publicly display its pricing information. Please contact the company directly for a quote.

Shortcomings

Clients will need to purchase Paycor Payroll in order to use its unified HCM solution (in other words, they can’t purchase stand-alone modules, such as ATS).

Screenshots

Paycor Screenshot 1
Paycor Screenshot 2
Paycor Screenshot 3

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About

Paycor was founded in 1990 to provide personal customer service to small-to-midsize businesses that need HR and payroll solutions. It relies on several guiding principles, such as putting clients’ needs first, doing the right thing, fostering teamwork, getting the job done, and ensuring employees have the opportunity to improve both personally and professionally.

Paycor strongly believes in community service. Its employees participate in various causes and programs, such as the American Heart Association, Habitat for Humanity and Adopt a Class.

Paycor has received many recognitions, including Greater Cincinnati’s “Best Places to Work” and Inc. 500’s “America’s Fastest Growing Private Companies.”

Paycor is headquartered in Cincinnati, OH, and has many other locations across the U.S., including New York, Philadelphia and San Francisco.

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