ClearCompany Review

ClearCompany
Product:
Vendor:
Founded:
Headquarters:
ClearCompany
ClearCompany
2004
Boston, MA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
3,000+
Cloud
No
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ClearCompany At A Glance

Good: Customized and streamlined onboarding, flexible performance management features, ease of complying with HR regulations by automating processes.
Bad: ClearCompany is available to clients only in North America.
Bottom Line: Complete talent management platform with solutions for talent acquisition, performance management and employee engagement.

Product Overview

The ClearCompany Talent Management platform is designed to help organizations recruit, retain and engage their employees. The platform is targeted towards HR professionals, hiring managers and executives, as well as employees. ClearCompany’s solutions not only help managers and HR perform better recruiting, hiring and performance practices, but also improve engagement of current employees.

ClearCompany Talent Management offers these following stand-alone solutions (although all solutions can be purchased together as a single platform):

  • Applicant Tracking
  • Onboarding
  • Performance Management
  • Employee Engagement
  • Analytics & Reporting

More information on each solution is in our Features section below.

Each solution can be integrated with the company’s existing systems, such as ERP or HRIS. ClearCompany integrates with most payroll solutions, especially ADP.

ClearCompany also helps companies stay compliant with HR regulations (e.g., EEOC) by automating compliance forms and reporting.

Features

Applicant Tracking: With the applicant tracking package, recruiters can post job descriptions automatically to many job boards. This platform also helps in targeting and pre-screening candidates and has a proprietary resume grading technology, as well as assessment tests and one-click background checks. The hiring team can also communicate with one another, as well as with candidates directly via the platform.

Onboarding: The new hire onboarding process tends to be cumbersome, especially if there’s paper involved. With the onboarding solution, new hires can fill out their new employee packet prior to their first day on the job. HR can take advantage of the platform’s wide range of onboarding templates. Additionally, there is reduced data entry time and errors with the intelligent forms, as the forms pre-fill specific data fields straight from the new hire’s employee application.

This platform also checks to make sure forms are correctly filled out, as well as send reminders of when certain forms are due. Completed forms’ data can be integrated into other systems for easy payroll or benefits administration.

Performance Management: The performance management solution brings all employee review processes into a single online system that automates every step of the process. Administrators can quickly build custom reviews and 360s, deploy with one click, customize scoring tables and see real-time reporting as results are submitted.

The performance management solution supports a wide range of performance evaluation methods, including annual reviews, peer reviews and time-based reviews.

Employee Engagement: The employee engagement tool allows managers to easily foster a healthy, collaborative, and engaged workforce. Managers can create and send out surveys, as well as send instant feedback to employees.

Analytics & Reporting: This solution helps businesses with financial, talent, headcount, and overall organizational planning. Companies can also utilize ClearCompany’s data visualization tools, such as dashboards and reports, to make better informed HR decisions.

Finally, we want to note that ClearCompany offers benefit administration features within the platform for HR administrators to better manage open enrollment and other benefits-related tasks.

Target Market

ClearCompany supports SMBs in a wide variety of industries, such as healthcare, education and hospitality. We’ve listed below several of its customers:

  • America's Test Kitchen
  • Answer Financial
  • Community College System of New Hampshire
  • Chick-fil-a
  • Children's Miracle Network Hospitals
  • Eyemart Express
  • Fujifilm
  • Milan Laser Hair Removal
  • Peabody Essex Museum
  • Salus University

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Implementation/Integration

Each customer gets a dedicated Implementation Manager who is tasked with tailoring their system to their exact needs and helping them meet their software goals.

The implementation process for ClearCompany software is set in phases:

1.) Personal Business Process Analysis: The Implementation Manager performs an analysis of the customer’s goals, needs and requirements, particularly any unique needs or features requests.

2.)  Tailored Account Configuration: The customer’s account is tailored to their workflow by the ClearCompany experts and tested against their specific needs.

3.) Training: The Client Service and Support Teams conduct training that is tailored specifically to the customer – be it online or onsite training. There is no additional cost for the training. Training can also be conducted on an ongoing basis.

4.) Software Launch: The ClearCompany software is scalable and flexible – if a company goes through any changes that outgrow the current system, ClearCompany can re-design and re-implement the software.

Clients can choose from Platform Access, which includes every feature, or they can opt for Modular Access if they are only looking for Applicant Tracking, Performance Management, and/or Paperless Onboarding tools.

Customer Service & Support

ClearCompany never outsources its support services. Each client is assigned a dedicated Customer Success Manager from any of its locations who leads its implementation team and remains its primary contact as long as it’s a client.

Along with a Customer Success Manager, clients can contact the Support team via email, live chat or phone. Support is unlimited, meaning the customer can contact its Customer Success Manager at no extra charge. Customers also have self-service support options, such as tutorials, training videos and an online knowledge base.

Pricing

ClearCompany doesn’t publicly display its pricing information. Please contact the company directly for a quote.

 

Shortcomings

ClearCompany is primarily targeted toward SMBs, so it may not be intended for larger companies. It’s also intended for companies located in North America.

It also doesn’t include built-in learning management or time and attendance features.

Screenshots

ClearCompany Screenshot 1
ClearCompany Screenshot 2
ClearCompany Screenshot 3

About

Since 2004, ClearCompany’s full-spectrum Talent Management platform has enabled thousands of companies to maximize talent by empowering people at every stage of the employee journey. ClearCompany integrates data-driven best practices, expert-informed content, and tailored software tools to recruit, ramp, recognize, and retain employees, uniting people and processes to achieve business success.

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