Vendor:
Founded:
Headquarters:
APS
1996
Shreveport, LA
Customers:
Deployment Model:
Free Trial:
32,000
Cloud
No
APS At A Glance
Product Overview
APS is a cloud-based, all-in-one workforce management platform that helps companies unify their payroll and HR data. It supports HR, benefits administration, attendance, recruiting, applicant tracking, onboarding, and ACA compliance.
APS automates manual HR processes so that mid-size organizations can run their businesses more efficiently, and its scalable, centralized system of record frees up time for managers to manage their teams more productively.
APS also offers mobile solutions, so employees and managers can access essential data and take action from a preferred device.
Its tax compliance department works to keep payroll taxes paid in full and in a timely fashion.
Features
APS provides a comprehensive core HR solution for managing benefits administration, recruiting, onboarding, ACA compliance, and performance management, among others.
Benefits Administration: Users can track and manage employee benefits and sync paperwork to providers automatically with Carrier Connections. COBRA Administration is also available to create a seamless benefits management workflow.
ACA Compliance and Reporting: The Affordable Care Act solution allows users to manage ACA compliance and reporting in a unified platform. Eligible employees are easily tracked and managed in the system. Companies can minimize compliance risks and e-file 1094-C/1095-C reporting to eliminate manual processes.
Imports, Exports, and Integrations: Application integrations are available for hundreds of other systems, including general ledger, point-of-sale, time and attendance, and more, so companies only need to use one HR system.
Target Market
APS works with companies of various sizes and industries. Their particular focus is on mid-sized companies, and their target industries include education, healthcare, hospitality, nonprofits, restaurants, and religious organizations.
Below are listed a few of their key clients:
- Central Christian
- National Marine Mammal Foundation
- Rainbow Sandals
- Maple Street Biscuit Company
- Grace United Methodist Church
- Columbia Southern University
- Hospice of East Texas
- Dallas Convention & Visitors Bureau
- Centenary College
- Denver Research Institute
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Implementation/Integration
APS’s implementation and training services include the following benefits:
- A complete data conversion process, payroll compliance assessment, and parallel payrolls for accuracy.
- Tailored imports, exports, and integrations so companies can continue using their existing business investments.
- Custom training plan to address companies’ unique deployment needs.
- Access to company configurations within five days.
Customer Service & Support
Each client is assigned a dedicated four-person account team available via phone, email, or support request. APS responds to 100% of its customer support tickets within two hours, and they have a 98% client satisfaction rating.
Users can submit a service request via the Help Center and see the status of all their requests. The vendor even emails users when their service request is updated.
APS provides additional guidance via its Help Center and the collective expertise of its APA-certified account managers.
Clients also receive lifetime training from APS’s team of experts and a customized success plan designed to increase system adoption and engagement.
Pricing
APS doesn’t publicly release its pricing information. Please contact them directly for a quote.
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APS Payroll no longer offers a small business-only package.
Screenshots
About
APS has a mission: to make payroll and HR easier. It provide its clients and partners with intuitive technology delivered with personalized service and support. APS’s unified solution is designed to simplify workforce management tasks. Process payroll in hours, not days. Automate HR workflows to be more strategic. Elevate the employee lifecycle with a single-system platform.
Businesses choose APS as their workforce partner because of its focus on the customer experience. As a result, it continually maintains 98% customer retention and satisfaction rates.
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