Unit4 Enterprise Resource Planning Review

Unit4 ERP
Sliedrecht, Netherlands
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Unit4 ERP At A Glance

Good: Clean user interface, variety of modules, comprehensive reporting.
Bad: No CRM, payment processing isn't robust.
Bottom Line: People-centric ERP solution that boosts organizational growth with little disruption and low TCO.

Product Overview

Unit4 ERP (formerly Unit4 Business World) is a cloud-based ERP enterprise resource planning (ERP) application that helps companies respond to business and market changes more quickly, effectively and without typical disruption.

The solution contains many features that are customizable and scalable, including financial management, HR & payroll, procurement management, budgeting and more. It also comes with rich predictive capabilities that help users better manage their time and prioritize duties.

Unit4 ERP has been developed on a flexible platform that can cater to changing business needs. It also leverages the latest developments of the digital era, such as sentiment analysis and change management, to transform complex data into smart information.

Its unique architecture allows users to adapt to new regulations more cost-effectively. In addition, Unit4 adopts a “mobile-first” approach to all its applications to ensure it supports companies’ increasingly remote workforce.


Unit4 ERP’s key features include:

Financial Management -The software’s financial management module is designed to be intuitive and accessible for everyday users. Its primary functions include accounts payable/receivable, general ledger, cash management, fixed assets and budgeting. These functions work together seamlessly to help users consolidate and control all their statistical and financial information.

HR & Payroll – Unit4 HR & payroll module was created to help minimize errors and duplication. Its HR tools allow managers to create detailed employee records, identify the strengths and weaknesses of candidates, design personal development programs, handle salary-setting processes, process travel expense reimbursement and more. In addition, the module also offers payroll tools that enable users to view pay details, run payroll simulations and analyze the general ledger.

Procurement Management – The ERP solution comes with a procurement management feature that helps users automate every back-office process for buying, from invoicing to requisition to posting. The module also enhances accuracy, streamlines procurement and provides valuable cost savings throughout the organization. Integrated payment settlement, automated controls and checks, and electronic purchasing allow for self-billing and discrepancy detection.

Operational Reporting – The software’s integrated information delivery technology offers easy, quick and cost-friendly analysis. So, as scenarios and processes change rapidly, reports will stay ahead of organizational challenges. Users can leverage timelines, reporting workflows, analysis-suite reporting, task management, and many more reporting and analytics features to simplify decisions, processes and collaboration.

Target Market

Unit4 ERP is intended for businesses of all sizes, especially in the nonprofit, professional services and higher education industries, and the public sector.

Here’s a partial list of its clients:

  • City of Port Coquitlam (British Columbia)
  • Southampton City Council (UK)
  • War Child
  • Accent
  • ALTEN Group
  • Birmingham Metropolitan College
  • Catholic Mission
  • Coor
  • Havas
  • Kinetic IT

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As a cloud-based ERP solution, Unit4 ERP provides users with the ability to scale their requirements, depending on their companies’ circumstances. New functions can be removed or added painlessly, and the simplicity of integration will help organizations address issues much faster than having to depend on extra configuration or new set up.

Unit4 ERP can easily accommodate modifications. However, users won’t need to recode or make any changes to their database, which makes implementation quick, painless and less costly.

Customer Service & Support

Opting for the right support model is a crucial aspect of maximizing the value of Unit4 ERP. However, the vendor also understands that no two corporations are alike and that its applications will be better for some companies than for others.

That’s why Unit4 offers multi-tiered support services for different types of its applications, including the ERP cloud.

In each case, customers can choose one of the following support plans:

  • Standard – Fast, reactive specialists help users get back up and running if something goes offline.
  • Enhanced – Proactive support allows organizations to gain good business value from their Unit4 applications.
  • Premium – Holistic support specialists work in close partnership with users to deliver the very best of Unit4’s services and solutions.

Also, each plan comes with the flexibility to upgrade as users’ needs evolve.

Unit4 customers can access its support services by logging into its Global Support portal.


Unit4 doesn’t publicly display the pricing information of its ERP software. Contact the company directly for a quote.


Unit4 ERP doesn’t have a built-in customer relationship management (CRM) system. Also, some users state the configuration of payment processes requires improvement. Too much time is needed to configure a payment like a bank transfer, check, etc.


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Unit4 is a leading name in the enterprise applications industry. The company has specialized in developing software for service organizations since 1980. The vendor’s technology is central to the businesses it serves – it enhances productivity and efficiency, and allows everyone to spend more time on meaningful tasks.

By offering industry-focused solutions such as cloud ERP, financial management and corporate performance management, Unit4 aims to generate value for various types of companies, including those in the nonprofit, public services and higher education sectors.

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