Global Shop Solutions Review

Global Shop Solutions
Global Shop Solutions
Global Shop Solutions
The Woodlands, TX
Deployment Model:
Free Trial:
Cloud, On-Premise
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Global Shop Solutions At A Glance

Good: Scope and flexibility of the suite, data integration among modules, system scability.
Bad: Can run slowly at times, especially when generating reports.
Bottom Line: A well-engineered, comprehensive ERP software backed by strong implementation and support teams.

Product Overview

Global Shop Solutions’ enterprise resource planning software aims to simplify the manufacturing process for its customers.

Every application a manufacturing shop needs is a click away, including customer relationship management (CRM), inventory management, quality management, agile project management, job costing, scheduling and tracking.

In all, the software has 32 modules that draw from the same database. Each can be used on its own, or along with any number of additional of modules.

Through customized reports and dashboards, the system can show how each area of a business affects its overall health. Seamless integration with CAD and other engineering programs makes data flow easier across applications.


Global Shop Solutions’ ERP modules provide users with all the functions they need to manage their businesses.

Some of the key modules include:

Shop Management – Shop management features allow managers to stay on track and meet deadlines. Users receive immediate feedback on job costing, material review, variance reports and performance measurement. Labor performance can be measured and managed through a single-screen.

Planning and Scheduling – With the solution’s planning and scheduling features, managers can stay on top of a job in real-time. They’re able to view and schedule resources, outside processes and material requirements while estimating the lead time for each job.

CRM – Designed for manufacturers, Global Shop Solutions’ CRM tracks sales and leads; supplies details on orders, shipping and job status; and helps organize the sales pipeline, manage marketing and manage events. It also has a mobile app that allows for anytime, anywhere access.

Sales – Monitor a shop’s entire sales funnel with custom reporting, sales analysis, shipping oversight and sales ordering. Users can also manage customer service, sales orders, shipping (UPS/FedEx integration) and bookings reports. Sales dashboards help with data analysis and decision making.

Accounting – Eliminate redundant data entry through a single-point entry process that rolls accounts receivable, accounts payable, payroll, budgeting and general accounting calculations into one system. Because it pulls data from other modules, end-of-month closings reconcile faster. Custom dashboards supply a real-time look into financials.

Quality Control – Use the quality control module to isolate and measure the quality of manufactured and purchased parts. Break down scrap trend quantity or cost by date range, vendor, department, employee or workcenter. A single-screen dashboard displays all rework, rejects and scrap.

Shop Floor Data Collection – This module tracks when personnel clock in and out of jobs, machines and facilities, providing real-time and accurate data on labor and production costs. The data can be used to manage productivity, accurately predict delivery dates, make sound purchasing decisions and measure employee performance.

E-commerce – The e-commerce module integrates transactions that accelerate cash flow, including electronic billing and credit cards. Customers can see open orders, shipments in process and outstanding accounts receivable.

Product Configurator – The product configurator creates predefined options for product requests. It also automates current pricing, and offers online self-service style pricing and ordering.

Job Costing – Job costing tools measure freight, labor, overhead and outside services to determine individual costing components. This lets manufacturers know the cost of finished goods immediately.

Bill of Materials (BOM) – Compare the BOM from design to production to find any issues quickly. The solution uses a color-coded system to identify differences between BOMs and tree graphs to illustrate each part’s origination, with customizable options available. Any info is backed up automatically in the system.

Inventory – The inventory module tracks every aspect of a shop’s material needs, from detailed inventory data to BOM cost buildups. Real-time inventory-level awareness can help clients reduce costs. Material ordering is integrated with inventory and usage, which allows for automated purchasing per material requirements, planning functions and purchase history.

Shipping – The Shipping module gives users the ability to stage, pack, and ship products. They can also manage job statuses, open shipments, ship statuses, and other shipping information with a single click.

Routing – A custom template for parts can be created, which includes material, labor, and outside services sequences to route a part through the shop when using the Router module.

Key Performance Indicators and Dashboards – Searchable, flexible and customized Key Performance Indicators and Dashboards will help users improve forecasting, predict future actions and benchmark results.


In addition, the system has tools that can compile key performance indicators (KPIs), monitor real-time shop-floor display, track human resources, exchange data and more.

Target Market

Global Shop Solutions targets small to medium-sized manufacturers (SMBs) in multiple industries, including aerospace, automotive, correctional, machine building, metal fabrication, plastics, rubber, truck and trailer, and more.

The vendor’s customers include:

  • GereMarie Corporation
  • Corilam Fabricating Co., Inc.
  • Fullerton Tool Company
  • Gear Motions
  • Fabricating Specialties Inc.
  • Kryton Engineered Metals
  • Fima Servicios Sac
  • Brunswick Steel
  • Sharp Tooling Solutions
  • Electro-Mechanical Corporation

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Global Shop Solutions ERP can be deployed either on premise or in the cloud. The vendor has developed a systematic approach for implementing its ERP software on a customer’s behalf.

Their GLOBAL Methodology uses a combination of waterfall and agile project management methodologies to implement ERP software. The process begins with gathering information and defining requirements, and moves through building process, configuring and testing the system and training users before going live.

Throughout the process, an assigned Global Shop Solutions consultant collaborates with a customer’s implementation team. Consultants work with clients to define goals, objectives and best practices for the business.

Customer Service & Support

As part of its customer support experience, Global Shop Solutions assigns a personal customer success manager to each customer. The representative serves as a main point of contact for the client, answering system-related questions and connecting them to the appropriate department.

A service team is available 24/7 via email, phone, or through a ticketing system. All support tickets/inquiries are completed online. The service team logs into a customer’s system and addresses any issues.

Customers have access to a number of on demand, virtual and in-person training opportunities. These training opportunities are available to customers year-round.

An in-house consultant team is available for more intensive training, business process changes or customization work if needed.


Global Shop Solutions tailors its contracts to each customer. Contact a sales representative for a customized quote.


Users report the system’has a tendency to get bogged down at times of heavy operation, especially when creating reports.


Global Shop Solutions Screenshot 1
Global Shop Solutions Screenshot 2
Global Shop Solutions Screenshot 3


Global Shop Solutions is a family-owned business that has delivered software solutions to shops and manufacturers for more than 45 years. The vendor built its reputation by developing ERP software, and supporting it with comprehensive training and responsive customer service. It has one of the highest implementation success rates in the industry.

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