Ramco ERP Review

Ramco Systems
Product:
Vendor:
Founded:
Headquarters:
Ramco ERP
Ramco Systems
1997
Chennai, India
Ownership:
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Deployment Model:
Free Trial:
Public
1,000+
Cloud, On-Premise
No
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Ramco ERP At A Glance

Good: Ability to perform tasks on a single screen, mobile functionality with geo-location capabilities, HCM modules with robust features.
Bad: Too robust for a small business.
Bottom Line: Agile and flexible ERP solution that streamlines and automates business processes for complex environments.

Product Overview

Ramco ERP is a cloud-based enterprise resource planning software that gives companies the freedom to access their data anytime and anywhere, even if away from the office. Like other ERPs, Ramco ERP replaces separate systems and lets businesses manage their operations from one integrated platform.

Ramco ERP is built from the ground up and uses an in-memory engine to help make complex tasks simpler. It has several additional benefits, such as:

  • Flexibility and agility to fit a company’s unique business needs
  • Mobile functionality with GPS geo-location feature and is adaptable to all devices, including the Pebble Watch wearable smartwatch
  • Intuitive user interface via the HUB, where users can perform all tasks on a single screen instead of separate screens
  • The ability for users to perform tasks by short emails rather than logging into the system
  • Integration to a variety of applications, including social media tools for further collaboration

Ramco ERP is also context-aware, meaning it provides real-time, relevant data to answer a user’s question based on the user’s job role, location and access privileges.

While it’s deployed in both public and private cloud environments, Ramco ERP does have on-premise deployment for companies that prefer that option. It supports Microsoft, Linux and iOS operating systems.

Features

In this section, we’ll focus on Ramco ERP’s core modules:

Finance and accounting – This module helps businesses streamline their accounting tasks. Because it supports multinational companies, it also supports multiple currencies. Some of the components this module offers are general accounting, accounts payable, accounts receivable, fixed assets accounting and management accounting. There’s also a global taxation solution designed to accommodate country-specific taxes.

Supply chain management – This module includes components that help companies manage their supply and demand. Those components are sales and distribution, inventory management, supplier relationship management and customer relationship management. Note that the supplier relationship management component includes a supplier portal so a company’s vendors can access and act on up-to-date information.

Production – With the Production module, companies manage their product life cycles amidst changing customer demands and business processes. It can be tailored to both discrete and process manufacturing. In the discrete production module, companies can track estimated and actual production costs, manage work orders and keep tabs on engineering changes. For planning purposes, companies can use tools such as Master Production Schedule (MPS), Materials Requirement Planning (MRP), Distribution Requirements Planning (DRP) and Rough Cut Capacity Planning.

Quality management – The quality management module lets companies check the quality of various processes that range from manufacturing and distribution to project tasks. Some of the features of the module include providing in-process inspection and clearance, defining control points, defining inspection plans for each control point, capturing analysis methods for each attribute and suggesting item changes based on inspection feedback.

Human capital management (HCM) – With the HCM module, companies manage the employee lifecycle from hire to retire. The module includes features such as workforce management, recruiting, talent management, employee development, payroll and benefits, and workforce planning.

Project management – Companies can plan and track projects with this module. Some of its features include project administration, project planning, project tracking, project billing, project accounting and project profitability.

Ramco ERP has an add-on analytics solution for companies to measure metrics on inventory, sales, CRM, HCM and more. It includes preconfigured key performance indicators, an Analysis Work Bench for further drilldowns into the data, data visualization tools and rule-driven alerts sent by email or to mobile devices.

Ramco Systems also has dedicated solutions for enterprise asset management and dealer management.

  • Accounting?
  • Business Intelligence?
  • Customer Relationship Management?
  • Human Resources?
  • Inventory Management?
  • Product and Purchase Planning?
  • Supply Chain Management?

Target Market

Ramco targets over 40 industry verticals such as manufacturing, energy, government and real estate. It serves over 1,000 companies and 150,000 users.

We’ve listed 10 of its customers below:

  • BL Harbert International
  • DTSS
  • Fresh Foods
  • Honeywell
  • Lubrizol Corporation
  • Norske Skog
  • Podar Education Network
  • Schneider Electric
  • TD Bank
  • Toshiba

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Implementation/Integration

Ramco’s consultants provide implementation services for clients. Some of the services include solution rollout, change management, data conversion and end-user training. The implementation timeline depends on the client’s needs and requirements.

Ramco ERP integrates with most business applications via the Ramco Integration Services platform.

Customer Service & Support

Ramco offers a variety of training options such as webinars, instructor-led classroom training and instructor-led virtual training. Clients can also opt for customizable training courses.

Ramco’s Product Support Services staff provides online and offline support to both administrators and end users. It also has an Application Management Services division that manages the IT applications for clients, such as problem resolution via the IT helpdesk.

Pricing

Ramco doesn’t publicly display its pricing information. Please contact the vendor directly for a quote.

Shortcomings

While it targets companies of all sizes, Ramco ERP may be too robust for some small businesses.

Screenshots

Ramco Systems Screenshot 1
Ramco Systems Screenshot 2
Ramco Systems Screenshot 3

About

Ramco Systems got its start in 1992 as an R&D division of Ramco Industries Limited and became an independent company in 1997. Its main focus is providing innovative business solutions that can be delivered quickly and cost-efficiently in complex environments. For instance, Ramco works to provide more cognitive and robotic ERP features, such as the Ramco Genie, an artificial intelligence feature that can complete specific transactions without user input.

Ramco has received many awards, such as the HR Vendor of the Year Award for Best Payroll Software, Best Talent Management Software and Best HR Software for three consecutive years. It’s also a contender for the Forrester Wave’s 3Q 2017 for SaaS Human Resource Management System and the only Asian-Pacific vendor to be featured in Gartner’s Magic Quadrant for Cloud Core Financials and Cloud HCM Suites.

Ramco is headquartered in Chennai, India, and has 24 locations worldwide, including the U.S. (in Lawrenceville, NJ), Europe, Asia and Africa.

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