Realtrac ERP Review

Realtrac ERP
Livonia, MI
Deployment Model:
Free Trial:
Cloud, On-Premise
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Realtrac ERP At A Glance

Good: Robust job order planner, electronic visual whiteboard, variety of ways to report data.
Bad: No way to identify cost per unit when estimating BOM or bill items, inventory feature isn't intuitive.
Bottom Line: Robust ERP solution that helps small and midsize manufacturers track inventories, manage shop operations, and organize daily workflows for machines and floor workers.

Product Overview

Realtrac is a versatile enterprise resource planning (ERP) solution that helps small and medium-sized manufacturers stay on top of shop-related jobs, labor, inventory, scheduling, customer tracking and shipping.

With its shop floor control feature, managers can respond to customer job status inquiries in real time. The job order planner allows users to categorize job orders based on priority, and the estimating and quoting tool helps them analyze specific requirements, allowing them to build quotes for different job estimates.

Realtrac’s Multimedia Shop Floor Client goes a step further and allows shop workers to insert router comments as well as view pictures of parts, setups, drawing and dispatch lists in real-time. Users get several templates for reporting and monitoring business operations.


Realtrac ERP’s key features include:

Job order optimization: Whether a manufacturer is converting a quote to a job, replicating a former job or designing a job from the ground up, Realtrac’s software eliminates unnecessary and repetitive tasks. From the Job Order Entry screen, users can modify existing jobs, create new jobs, retrieve jobs quickly (by part number, purchase order, customer code, reference number, description, job number or drawing number), and designate shipment schedules for jobs with different times for delivery.

Shop floor control: Realtrac gives users a detailed view of what happens on the shop floor, work sessions and the status of ongoing jobs. The Shop Floor Status screen tells users what jobs are running on which machines. For every job, they can see the run status, actual and estimated hours, operation and drawing numbers, and the log-on time of personnel. All these capabilities give users thorough control of the shop floor.

Electronic visual whiteboard: Rightboard®, Realtrac’s scheduling and machine loading tool, is an electronic visual whiteboard that reacts in real time to help shops use the right machine to run the right job at the right time – streamlining workflow, cutting production costs, improving efficiency and providing on-time deliveries. Additionally, it acts as a visual tool to help managers run a shop efficiently from job-to-job throughout the day.

Data collection: Realtrac lets users collect a diverse range of data – from where bottlenecks occur, to how many hours each job takes – to improve decision making. Additionally, users get to choose from a variety of reporting methods on data associated with shop activities, including computer-supported entry from personnel time tickets, PC entry by administrative employees, and real-time barcode data collection from shop floor tablets or desktop PCs.

Target Market

Realtrac primarily serves small and medium-sized companies with its enterprise resource planning software. Here’s a list of prominent clients:

  • Alliance Broach & Tool
  • Sidley Diamond Tool Company
  • Michigan CNC Tool Inc.
  • Jacoby Custom Cues
  • Talsco Aerospace Manufacturing
  • Unique Manufacturing
  • East Side Machine Inc.
  • Delta Research Corporation
  • Imperium Tool & Instrument
  • Reliable EDM

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Customers can choose between cloud and on-premise deployment.

As a cloud-based ERP solution, Realtrac can be deployed and integrated with a user’s existing data and technology. The platform integrates with several enterprise applications in the accounting space, including QuickBooks and Sage 50 (Peachtree).

For on-premise deployment, users can get in touch with Realtrac’s technical support team. The ERP solution supports Windows and Web App operating systems.

Realtrack offers a custom implementation plan that include typical components, such as a kickoff call, installation and setup, training and a go-live phase. It also has a quick implementation package for users that want to get up and running within a few days.

Customer Service & Support

Customers can get in touch with Realtrac’s customer support by dialing 734-793-3811 or by filling out the form on the company’s customer support webpage.

Existing Realtrac customers can log into the Realtrac customer portal for enhanced support.

In addition, Realtrac users can read white papers and watch videos about Realtrac to learn more about the software and its functions.


Realtrac doesn’t publicly disclose its pricing information. Please contact the sales team directly for a quote.


When it comes to estimating a bill of materials (BOM) or other bill items, Realtrac users can’t identify per-unit cost based on applicable quantity discounts from suppliers.

Some users have also reported that verifying inventory accuracy can be challenging. Additionally, the tool isn’t date-sensitive for inventory reporting and other “what-if” cases.


Realtrac Screenshot 1
Realtrac Screenshot 2
Realtrac Screenshot 3


Headquartered in Livonia, MI, Realtrac Shop Management Software is a software organization with expertise in building software for job outlets, make-to-order manufacturers and machine outlets. Its ERP solution comes with quick-start implementation and is easily learned.

Realtrac was founded in a machine shop and has catered to the manufacturing industry for more than 30 years. The company’s ERP solution is used by thousands of users across the globe. In 2012, Realtrac was purchased and relocated to Michigan with the goal of expanding services and developing new products for its customer base.

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