IFS Review

IFS
Product:
Vendor:
Founded:
Headquarters:
IFS Cloud
IFS
1983
Linkoping, Sweden
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
10,000
Cloud, On-Premise
No
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IFS Cloud At A Glance

Good: Targeted to a wide variety of industry segments including defense manufacturing, native project management functionality for one-off and recurring projects, flexible deployment options.
Bad: Not intended for small businesses.
Bottom Line: New platform that handles a wide variety of business functions and allows companies to customize it to their needs.

Product Overview

IFS Cloud is a new product that integrates the capabilities of Service Management, Enterprise Resource Planning and Enterprise Asset Management into one platform. It handles a wide variety of business functions, and the main modules are: Finance, Human Capital Management, Projects, Manufacturing, Procurement, Supply Chain Management, Customer Relationship Management, Commerce, Asset Management and Service Management.

IFS Cloud is an agile solution, meaning it can quickly adapt to a business or industry’s changing needs and technology. Companies can have the software customized with the modules they need rather than purchase different software. They can also decide to add new modules over time as their business needs change.

While IFS Cloud is deployed in the cloud, organizations can opt to install it on their servers (on-premise) or in a private cloud architecture. It also has standards-based Open APIs, so administrators can integrate the software with third-party applications. IFS Cloud has a customizable user experience, including branded designs, adaptability to desktops, browsers or mobile devices, offline-capable mobile apps and a chatbot that performs daily tasks by voice or text.

Features

We focus on some of IFS Cloud’s modules below.

Finance – The Finance module includes features, such as accounting rules, invoicing, accounts payable, accounts receivable, business planning, cash flow, project finance, fixed assets, consolidation, reporting and a general ledger.

Human Capital Management – Features in this solution are organization management, self-service, payroll integration, time and attendance, recruiting, expense management, health and safety, training, and employee development.

Projects – This module includes many features, such as risk management, project reporting, project management, planning and scheduling, project budgeting and forecasting, resource management, contract change management and engineering and design.

Manufacturing – Features in the Manufacturing module include materials and resource planning, visual planning and scheduling, project-based manufacturing, discrete manufacturing, batch process manufacturing, configure and make-to-order, quality management and sustainability management.

Procurement – The Procurement module includes strategic planning, supplier relationship management, sourcing, operational procurement, contract management and supplier self-service functionality.

Supply Chain Management – In addition to supply chain planning, features are demand forecasting, inventory, shipment management, sales order, rental management and warehouse management.

Customer Relationship Management (CRM) – Some of the features in this solution are an omnichannel contact center, proactive customer engagement (e.g., text, email, web), lead management, opportunity management, contact management, campaign management and machine learning capabilities for self-service and automation.

Commerce – With the Commerce module, companies can generate B2B revenue with an online storefront. Some of its features include catalog management, trade agreements and storefront connectors.

Asset management – Organizations can track their asset’s performance and maintenance needs with this module. It includes features, such as asset planning and realization, asset maintenance and operations, maintenance planning, B2B contracting, GIS/location tracking and document management.

Service management – This module enables companies to manage their field service organizations. Its features include planning, case management, warranties, scheduling and dispatching, service order management, mobile worker productivity, service logistics and contractor management.

 

There’s also an aviation maintenance module that’s specifically designed for the aviation industry and has features like fleet management, quality control and material support.

Target Market

IFS Cloud serves many industries such as manufacturing, automotive, aerospace, construction, and energy and utilities. It doesn’t publicly release its customer names. Please contact the company directly if you’re looking for customer references.

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Implementation/Integration

IFS strives to get its applications implemented in the shortest time possible. Customers will be assigned a dedicated customer service and implementation team for the implementation stage as well as beyond.

IFS also provides training both in the classroom (at IFS training facilities) and online. Classroom training can vary between two to three days based on the course, and web-based training can take anywhere from one to four hours per course.

Customer Service & Support

IFS offers a variety of support packages from a basic maintenance package to one that includes 24/7 emergency support. Other means of support include IFS’ Internet Support Center (where users can request support online) and phone support.

Pricing

IFS doesn’t publicly release its pricing information. Please contact the vendor directly for a quote.

Shortcomings

Since IFS is focused mainly on medium-to-large companies with agile needs, smaller companies may not be able to benefit from using the applications.

Screenshots

IFS Screenshot 1
IFS Screenshot 2
IFS Screenshot 3

About

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners.

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