Dokmee Review

Office Gemini LLC
Product:
Vendor:
Founded:
Headquarters:
Dokmee
Office Gemini LLC
2006
Houston, TX
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
300,000+ users
Cloud, On-Premise
Yes
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Dokmee At A Glance

Good: Integration to Microsoft and other external applications, multi-language support, wide range of document imaging and management features.
Bad: While multiple users can view a file at the same time, they all aren't able to make edits to that file simultaneously.
Bottom Line: Scalable and flexible range of document management products that help companies streamline paper files.

Product Overview

Dokmee is an end-to-end enterprise content management system for capturing, storing, retrieving and sharing files.  It’s intended to help businesses of all sizes manage their document storage and transition to a paperless office. It has an easy-to-use interface with colorful icons and drag-and-drop functionality.

Dokmee is available both on-premise and in the cloud, so clients have the flexibility of deciding whether to host their own data.

There are several Dokmee products: Dokmee Capture, Dokmee ECM (on-premise), Dokmee ECM (cloud) and Dokmee Page Counter.

The software integrates with many different applications, such as Workday, SAP, PeopleSoft, Salesforce, Quickbooks and Oracle. Users can also send files from any Microsoft Office program into Dokmee, as well as import PDF files using the Dokmee Virtual Printer.

We want to briefly mention the Dokmee Capture solution. It’s used for scanning and capturing documents from different sources, such as multifunctional products (MFPs) or scanners. Dokmee Capture is intended for offices that have large scanning needs. Some of its features include unlimited scanning, automated data capture and meta data creation.

Features

Here are several key features of Dokmee:

  • Multiple language support
  • Indexing and search functionality, including index files and folders, search query templates, file notes, quick search, advanced search, and find and replace
  • File scanning
  • Ability to upload/import/export general files as well as files with metadata
  • Organizing files with a favorites folder
  • Emailing and printing files
  • Ability to open files in external applications
  • Version control functionality
  • Ability to cut, copy, paste and delete files and folders
  • E-signature functionality
  • Ability to merge and split PDF and TIFF files

Dokmee includes security features such as a built-in audit log, user restrictions at the file cabinet, folder and file levels and Active Directory integration.

The Dokmee Mobile ECM app allows access to some of Dokmee’s features while on the go, such as finding, adding and removing files, approving/rejecting workflows, updating indexes and sharing files by email.

Target Market

Dokmee is used by small, medium and large businesses in a variety of industries, including accounting, human resources, health care, legal, insurance and education. We’ve listed 10 of its clients below:

  • Danagas
  • Dubai Police
  • DuPont
  • L'Oreal Paris
  • Merck
  • Movistar
  • Olympus
  • Siemens
  • UTEP

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Implementation/Integration

For clients looking to completely transition to a paperless office, Office Gemini’s sales and implementation teams consist of staff with knowledge and expertise in document management.

Office Gemini provides training in the form of video tutorials, as well as through its Dokmee University. Dokmee University includes a self-paced online training center, onsite certification courses and continuing education via live webinars.

Customer Service & Support

Office Gemini offers the Dokmee maintenance and support plan for free during the first year. It covers software updates, along with phone, email and chat support, with fast response times to issues. The maintenance and support plan can be renewed each year for a fee.

Additionally, users can access Dokmee’s FAQ page and its help desk solution. They can also submit product feedback through its feedback forum.

Pricing

Office Gemini no longer publishes Dokmee’s pricing. Please contact the vendor directly for a quote.

Shortcomings

While several users can view a file at one time, multiple users can’t edit or make revisions to a file simultaneously.

Note: Other features that aren’t offered may be standard in the future. Users have provided feedback on new features or product changes that Office Gemini will consider for a future upgrade. Some potential new features include biometric logins, notifications on workflows through mobile devices and mandatory index fields.

Screenshots

Office Gemini LLC Screenshot 1
Office Gemini LLC Screenshot 2
Office Gemini LLC Screenshot 3

About

Founded in 2006, Office Gemini’s mission is to provide document management solutions that help businesses effectively streamline operations and go paperless. Its three main focal points are ease of use, efficiency and cost effectiveness.

Office Gemini has received numerous awards over the years, such as the Gold Microsoft Partner, the Intel Software Partner and the 2020 Document Manager Awards for Accounts Payable/Invoicing Product of the Year.

Headquartered in Houston, TX, Office Gemini has other office locations globally, including Paris and Singapore.

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Send feedback or corrections to feedback@betterbuys.com.



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Very good solution - strongly recommend

on 2018-10-31 06:00:35

We implemented Dokmee 2 years ago for my company and we have been happy with it ever since.
We were able to digitize all our documents and store them securely. Dokmee offers great features which help us manage the documents daily. We are using the e-signature and workflows a lot. There is still some improvement that can be made, especially on the mobile application: we would love to see the ability to log in using biometric, and to receive workflow notifications. But overall, we are quite satisfied with the solution. And their support is great: very responsive and friendly!