Vendor:
Founded:
Headquarters:
Less Annoying Soft.
2009
St. Louis, MO
Customers:
Deployment Model:
Free Trial:
23,000+ users
Cloud
Yes
Less Annoying CRM At A Glance
Product Overview
Less Annoying CRM is a cloud-based solution that helps small businesses manage their leads, tasks and events. It has an intuitive interface, and each user get their own Workspace where they’ll get an at-a-glance access to their agenda, tasks, activities and pipelines. They can navigate to their contacts, calendar and events via the sidebar. Less Annoying CRM also supports an unlimited number of users and contacts, and users can access the software from any device.
The software has numerous benefits, such as:
- Improved productivity
- Better customer retention
- Increased team collaboration
- All-inclusive pricing at $15 per user, per month
- Free customer support via email and phone
Features
Here are some key features of Less Annoying CRM.
Contact management – The contact database stores all relevant information, such as tasks, notes and interaction history. Users can see all their contacts on one screen, and the search function allows them to easily find a specific contact. They can also add new contacts, as well as organize them into groups. Contact lists can be imported by a spreadsheet or a Google account, and they can be exported with a single click. The software integrates with Mailchimp, so users can run email marketing campaigns using the contacts list.
Pipeline management – The software comes with predefined pipelines, but users can also create their own. It also categorizes leads as active or closed, but users can add sub-components under each category. There’s also a lead report that shows the status and priority of each lead and can be sorted or filtered by users.
Events/tasks – There’s a built-in calendar that records tasks and events, and users can assign tasks to their team. Users can also link the software with Google Calendar or Outlook Calendar.
Email agenda – The software sends a daily email agenda to users to help them stay on top of their tasks. The agenda summarizes the day’s tasks and events.
Email logging – The email logging feature can process emails in the CRM from any email program. Users can simply add a unique address set up by the vendor to the BCC field in the message.
Security – Less Annoying Software stores its data on Amazon’s infrastructure and has 256-bit encryption and two-factor authentication. In addition, administrators can set or limit data access to specific users.
Target Market
Less Annoying CRM targets small businesses in many industries, such as insurance, finance and travel. We’ve listed 10 of its customers below.
- District Capital Management
- Ice Hockey Jobs
- Igleheart Search
- Overwatch Point LLC
- Pro Kitchen Hub
- Recall Alert Center
- Re/Max Synergy
- SHIPHAUS
- Verdantis Advisors
- WestCare Foundation
Implementation/Integration
New clients can sign up for a 30-day free trial and can begin using the software within minutes. The vendor offers a beginner guides of video tutorials and other training documentation.
Customer Service & Support
Users can access the help center from their account, and they can also contact the customer support team by phone or email.
Pricing
Less Annoying CRM costs $15 per user, per month, and includes all of the features, product updates and support. Companies can add or remove users or cancel at any time. The vendor also provides personalized quotes for businesses with more than 10 users or have specialized needs.
Shortcomings
Because it’s targeted to small businesses, Less Annoying CRM doesn’t have advanced features, such as workflow automation, advanced reporting and sales management. It also doesn’t have click-to-call functionality, but it does integrate with two solutions that offer this feature (e.g., JustCall, Simplii).
Screenshots
About
Less Annoying Software, LLC was founded in 2009 because its founders wanted to provide small businesses an affordable, intuitive and “less annoying” CRM tool. It reached many milestones, such as starting a coding fellowship program in 2017 and hosting its first annual user conference in 2018.
Less Annoying Software has been recognized as U.S. News‘s Best CRM Software of 2020 and St. Louis Business Journal‘s Best Places to Work in 2017. Its headquartered is in St. Louis, and it has over 22,000 users and 17 employees.
