TalentReef Review

Denver, CO
Deployment Model:
Free Trial:
100,000+ locations
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TalentReef At A Glance

Good: New features offer optionality, flexibility, and automation; customer support is available seven days a week (including for applicants); and seamless integrations with third-party vendors ensure smooth data transfer.
Bad: TalentReef may not be a best fit for companies that don’t hire hourly workers.
Bottom Line: With TalentReef, companies hiring hourly workers are able to find more candidates and hire them faster with an easy-to-use single platform.

Product Overview

The only talent management platform purpose-built for location-based, high-volume hiring, TalentReef automates processes and optimizes workflows to remove friction for candidates and hiring managers. The platform provides innovative talent acquisition and management technology for sourcing, and customizable tools that simplify onboarding and employee development. The focus of the review will be on its social recruiting and ATS platforms.

From Gen Z to Baby Boomers, gig, part-time, and seasonal workers, TalentReef empowers companies to think like an hourly job seeker in order to attract and engage the best talent with speed and ease.  Its social recruiting and applicant tracking solutions offer mobile optimization, text recruiting, and the fastest application process in the industry to give companies the competitive edge they need.

TalentReef’s unique combination of industry expertise and digital innovation drives more quality candidates, creates efficiencies, ensures compliance, eliminates errors in the hiring and onboarding process, and empowers great enterprises to retain talent longer. The platform integrates seamlessly with business systems to create a single, streamlined experience for both companies and candidates.

Other benefits to using the TalentReef platform include:

  • Easy-to-use interface with minimal training needed
  • Customer support available seven days a week, for both employers and applicants
  • The ability to scale for any-sized organization, from a business with a single location to a company with multiple franchises
  • Flexibility to reach candidates the way that they prefer
  • Custom assessments that determine if an applicant is best fit for a position
  • Built-in mobile onboarding experience
  • Automated forms and tools that help companies stay in legal compliance


The innovative platform allows companies to recruit passive and active candidates through a variety of ways, such as referrals, job boards, social media sites, email campaigns and text communications. Customers can build customized career pages and job postings that reflect their company culture, transforming interested hourly candidates into employees who believe in the company mission. The integration of a conversational AI chatbot offers structured conversations that automatically complete applications, assess candidates’ qualifications, and schedule interviews within minutes.

TalentReef’s mobile-friendly onboarding process allows hiring managers and HR to digitally assign every form a new hire needs with the click of a button. New hires complete documents and hiring managers can track their progress and send reminders if needed. Companies can easily customize their own onboarding forms. Third-party integrations with partners result in a seamless data transfer for background checks, payroll, etc. — while ensuring employers stay in compliance.

TalentReef’s reporting and analytics features help companies measure and maximize the ROI of their hiring efforts. The data fields have roll-up visibility that provide an organization-wide overview of their data, while providing relevant and restricted access to locations and franchises. Reports can be either scheduled or performed on an ad-hoc basis. The solution also includes real-time best practice reports on various key performance indicators, including recruitment source, applicant flow comparisons, I-9/E-Verify compliance, and more.

Target Market

TalentReef targets companies in the service-based industries that employ a large hourly workforce, such as:

  • Restaurant/QSR
  • Convenience Stores
  • Grocery
  • Retail
  • Hotel and Hospitality
  • Manufacturing
  • Business Services
  • Health and Social Care
  • Maintenance / Field Service
  • Distribution

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The implementation process varies in length, depending on the organization’s size and workflow/integration requirements. Clients are assigned a dedicated implementation manager to help set up each account for success and provide training.

TalentReef integrates to third-party applications through its API Gateway. Some of those applications include job boards, social networking sites, background check companies, credit reporting agencies, payroll, and HRMS vendors.

Customer Service & Support

Users can access the support center to find how-to articles and tutorial videos. They can also contact TalentReef by email, live chat or phone.

Unique in the ATS industry, TalentReef provides a dedicated support page for job applicants.


TalentReef’s pricing is based on per employee or per location. It doesn’t publicly display pricing information, so you’ll have to contact the company directly for a quote.


TalentReef serves a specific niche, which is the large hourly workforce in service-based industries. Companies in other industries or that employ salaried workers may want to look at a different ATS.


TalentReef Screenshot 1
TalentReef Screenshot 2
TalentReef Screenshot 3


TalentReef is the #1 provider for talent management solutions specifically built for the hourly workforce. As the market leader with more than 100,000 locations around the country, including the world’s best-known and best-run brands, the company streamlines high-volume recruiting and hiring. TalentReef’s mobile-optimized HR platform (social recruiting, ATS, onboarding, training and development, performance management, and analytics) is transforming the way the hourly workforce finds and connects with employers.

In 2022, TalentReef has been acquired by Mitratech, a global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise.

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