iCIMS Review

iCIMS Talent Platform
Matawan, NJ
Deployment Model:
Free Trial:
Cloud, On-Premise
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iCIMS Talent Platform At A Glance

Good: Focuses on automating communication and engaging candidates for an improved hiring experience.
Bad: Separating passive candidates from active applicants is not a built-in function.
Bottom Line: A strategic software solution for recruiting, applicant tracking, and on-boarding.

Product Overview

iCIMS provides a talent acquisition suite for recruiting, on-boarding, and communication needs as well as additional tools for screening and identifying top talent.

Additional tools specialize in identifying passive talent and narrowing down candidates based on elements not found in an application. These include applicants’ soft skills such as how they present themselves through video and their enthusiasm for your company.

Reporting tools throughout each module allow you to track how well your job postings are performing and the range in skill sets attracted to your company.


The iCIMS Talent Platform suite is broken into three core modules:

iCIMS Recruit: Manage job postings and applicant tracking

  • Social applicant tracking
  • Searching and reporting features
  • Mobile career portals
  • Unlimited job posting
  • Employee referral programs
  • EEO compliance tools

iCIMS Connect: Automate communication for easier engagement

  • Organized talent pools
  • Automated email campaigns
  • Easy resume imports
  • Mobility
  • Video communications

iCIMS Onboard: Manage on-boarding and inform new employees

  • On-boarding employee portals
  • Streamlined benefits communication
  • Paperless forms
  • Metrics for tracking on-boarding completion
  • Branded communications

In addition, iCIMS offers tools to further narrow down your candidates. These include:

iCIMS Social Distribution

  • Manage communication with talent pools across social media pages

iCIMS Job Board Posting

  • Post jobs across third-party sites and track talent sources

iCIMS Career Site SEO

  • Construct your career sites to attract search traffic

iCIMS Video Screening

  • Allow video submissions for showcasing applicants’ soft skills

iCIMS I-9 and E-Verify

  • Store and track paperless forms for fast on-boarding

Target Market

iCIMS provides recruiting solutions for companies of all sizes. Their main industry categories are retail, manufacturing, healthcare, energy, and small business.

  • Esurance
  • Sirius XM
  • DeVry University
  • Trump Entertainment
  • Capcom
  • Navistar
  • SolarCity
  • GNC
  • New Balance
  • Spectrum Healthcare Resources

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Upon implementation, iCIMS helps migrate your legacy data with a one-time cost. The implementation team, iCARE Support, transfers all of your stored applicant data into the new system.

Your implementation team consists of a:

  • Client Relationship Director
  • Implementation Manager
  • Subject Matter Expert
  • Project Engineer

Training is delivered through live webinars, training manuals, e-Learning tutorials, and hard copy documentation for ensuring clients  maximize the software’s capabilities.

Customer Service & Support

The iCARE Technical Support Center allows clients to fill out tickets through a help desk for contacting the support team. A technical expert handles any user problems and questions about feature options.


iCIMS offers pricing based on the number of products you need and how many users (recruiters and administrators) require access. Please contact iCIMS for quotes.


Some users have complained that the software takes time to load between viewing various pages, and that the reporting options lack desired depth and user-ability. Certain email features may feel clunky, and separating passive candidates from active applicants is not a built-in function.


iCIMS Screenshot 1
iCIMS Screenshot 2
iCIMS Screenshot 3


iCIMS is the leading provider of talent acquisition solutions that help businesses win the war for top talent. iCIMS empowers companies to manage their entire hiring process within the industry’s most robust Platform-as-a-Service (PaaS). Built on the foundation of a best-to-market talent acquisition software suite, iCIMS’ PaaS framework, UNIFi, allows employers to expand the capabilities of their core talent acquisition technology by integrating with the largest partner ecosystem in talent acquisition to help them attract, find, screen, and manage candidates. Offering scalable, easy-to-use solutions that are backed by award-winning customer service, iCIMS supports more than 3,200 contracted customers and is one of the largest and fastest-growing talent acquisition solution providers.

Because iCIMS values customer service and long-term user-ability, their system is built to cover the recruiting process across various businesses for simple operations and fast services.

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