Zoho Recruit Review

Zoho Recruit
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Zoho Recruit At A Glance

Good: Robust features in each pricing plan; AI Assistant that helps recruiters find the right candidates; support multiple languages.
Bad: Steep learning curve; slow customer service.
Bottom Line: Zoho Recruit helps recruiters and staffing agencies source, track, and hire the best candidates.

Product Overview

Zoho Recruit is an applicant tracking system catering to multiple hurdles faced by recruiters. With complete solutions for both in-house recruiters and staffing agencies, Zoho Recruit helps them source, track, and hire the best candidates, without any juggling required across different media.

Recruiters can customize every aspect of their workday and automate tasks like sending emails, updating interview status, and more. They can get reports and analytics at their fingertips and plan better hiring strategies.

Zoho Recruit has a Forever Free plan and three pricing plans. We’ve listed below the features included in each plan but specific pricing information is in our Pricing section.

Forever Free – The Forever Free plan includes candidate management, email management, interview scheduling and client/contact management.

Standard – The Standard plan includes features of the free plan plus: career site, source boosters, resume parsing and inbox, premium job boards, resume extractor, hiring pipeline, review and feedback forms, formatted resume, reports and dashboards, job templates, workflow management, bulk email, associated social profiles and an Outlook plug-in. It also supports integration to other Zoho products, such as Mail, Sheet, People and CRM, as well as integrate to Google Apps.

Professional – In addition to the features in the other plans, the Professional plan includes semantic candidate management, radius search, pre-screening assessments, social recruiting, SMS and Phonebridge integration, candidate login, candidate assignment rules, advanced analytics, roles and profiles, field level security, custom modules, multiple currencies, custom links, domain mapping, webhooks and attachment permissions.

Enterprise – The Enterprise plan has these additional features: auto responders, Blueprint, custom function and button, territory management, web tabs, custom roles and profiles, unlimited records and unlimited resume parsing.


Sourcing Techniques

  1. Source boosters

  2. Apply with LinkedIn

  3. Job boards

  4. Employee referral

AI Assistant

  1. Semantic Search

  2. Radius Search

  3. Smart Search

  4. Skillset

Assessment and Evaluation

  1. Client portal

  2. Access to background screening services such as Checkr

  3. Assessments

  4. Offer letter with e-signature

  5. Video Interview

  6. Vendor portal

Candidate Experience 

  1. SMS

  2. Phone

  3. Campaigns 

Applicant Tracking

  1. Hiring pipeline

  2. Blueprint

  3. Workflow

  4. Recruiting KPIs

  5. Advanced Analytics

Resume management 

  1. Resume parsing and formatting

  2. Resume Inbox

  3. Resume Extractor

Zoho Recruit also supports multiple languages.

Target Market

Staffing agencies, independent recruiters, and Corporate HR departments can all take advantage of Zoho Recruit with specialized platforms for deployment unique to their needs. Below are listed a few key clients:

  • Yokohama
  • Larsen & Toubro
  • University of Penn
  • Lotte
  • Electronic Arts (EA)
  • SpiceJet

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Zoho Recruit offers online training for its product. Training classes are held at numerous locations, most frequently in New York City. They are also held periodically online. Zoho forums also offer extensive support for users in implementing the new software. Overview videos explaining the product are on their Youtube channel.

Customer Service & Support

Zoho Recruit offers a globally available 24/5 email and phone support system. The Zoho Recruit help pages include a database of FAQs that can be searched, so that users can view common questions. Other support resources include: 

  • Webinars

  • E Books

  • Forums

  • Help center

  • Events

  • Video tutorials

  • Marketplace


The Standard plan costs $25 per user per month, the Professional plan costs $50 per user per month and the Enterprise plan costs $75 per user per month.


Some users have reported that customer service tends to be slow in responding to questions or issues. Also, Zoho Recruit has a steep learning curve.


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Zoho is a single cloud platform with all the necessary applications to run a business entirely from the cloud. More than 35 million users around the world across hundreds of thousands of companies rely on Zoho every day to run their businesses – including Zoho itself.

When it comes to running recruitment and employee management operations, Zoho’s human resources suite, Zoho Recruit and Zoho People, helps companies source and recruit the best talent, create careers pages, cater end-to-end onboarding, manage their employee workforce and track their performance.

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Send feedback or corrections to feedback@betterbuys.com.

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User Reviews

  • User Rating
  • Rated 4 stars
    4 / 5 (2 )
  • 80%
  • (2)

Rated 4 stars
4 / 5 (2 )


  • Features
  • Ease of Use
  • Ease of Implementation
  • Support

Jennifer Baker
Rating: 4
4 /5 stars

  • Features
    User: 69%
  • Ease of Use
    User: 70%
  • Ease of Implementation
    User: 70%
  • Support
    User: 54%

Great software!

on 2020-03-06 03:20:00

We use Zoho Recruit to track candidates, resumes, client interaction and lists. The information is searchable - and we use the reporting tools to monitor the metrics and generate call lists.
Lists - can quickly generate lists based on criteria.
Saved documents - Zoho catalogs resume and cover letters for easy retrieval with a date stamp on when they were received.
Enable code applicants and listed by skill and location.
When searching for a name, it brings up to a wide array list.

Rating: 4
4 /5 stars

  • Features
    User: 75%
  • Ease of Use
    User: 75%
  • Ease of Implementation
    User: 50%
  • Support
    User: 80%

on 2019-08-05 03:45:23

It is very easy to use and track.

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