Zoho Recruit Review

Zoho
Product:
Vendor:
Founded:
Headquarters:
Zoho Recruit
Zoho
1996
India
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
6,000+
Cloud
Yes
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Zoho Recruit At A Glance

Good: Robust features in each pricing plan; AI Assistant that helps recruiters find the right candidates; support multiple languages.
Bad: Steep learning curve; slow customer service.
Bottom Line: Zoho Recruit helps recruiters and staffing agencies source, track, and hire the best candidates.

Product Overview

Zoho Recruit is an applicant tracking system catering to multiple hurdles faced by recruiters. With complete solutions for both in-house recruiters and staffing agencies, Zoho Recruit helps them source, track, and hire the best candidates, without any juggling required across different media.

Recruiters can customize every aspect of their workday and automate tasks like sending emails, updating interview status, and more. They can get reports and analytics at their fingertips and plan better hiring strategies.

Zoho Recruit has a Forever Free plan and two pricing plans for Corporate HR. We’ve listed below the features included in each plan but specific pricing information is in our Pricing section.

Forever Free – The Forever Free plan includes candidate management, email management, interview scheduling and premium job boards.

Standard – The Standard plan includes features of the free plan plus: career site, employee referral, source boosters, social recruiting, resume parsing and inbox, premium job boards, resume extractor, hiring pipeline, basic reports and feedback, dashboards and assessments. It also supports integration to other Zoho products, such as Mail, Sheet, People and CRM, as well as integrate with Google Apps and Microsoft Outlook.

Enterprise – The Enterprise plan includes all of the features of the Standard plan, plus Zia Candidate Matching, portal management, layout rules, Blueprint, advanced customization, territory management and automation.

There are three pricing plans for staffing agencies:

Standard – The Standard plan includes features of the free plan plus: career site, source boosters, postings on Google Search and Facebook Jobs, resume parsing and inbox, premium job boards, resume extractor, formatted resumes, hiring pipeline, basic reports and feedback, dashboards and bulk actions. It also supports integration to other Zoho products, such as Mail, Sheet, People and CRM, as well as integrate with Google Apps and Microsoft Outlook.

Professional – The Professional plan includes all of the features of the Standard plan, plus Zia Candidate Matching, advanced reports, analytics and forecasting, security control (e.g., roles and profiles, attachment permissions), candidate portal management, assessments, integration with SMS and PhoneBridge, and Zoho Recruit Marketplace.

Enterprise – The Enterprise plan includes all of the features of the Professional plan, client and vendor portals, layout rules, Blueprint, custom functions and buttons, custom roles and profiles, territory management, web tabs and auto responders.

Features

Sourcing Techniques

  1. Source boosters

  2. Apply with LinkedIn

  3. Job boards

  4. Employee referral

AI Assistant

  1. Zia Candidate Matching
  2. Semantic Search

  3. Radius Search

  4. Smart Search

  5. Skillset

Assessment and Evaluation

  1. Client portal

  2. Access to background screening services such as Checkr

  3. Assessments

  4. Offer letter with e-signature

  5. Video interview

  6. Vendor portal

Candidate Experience 

  1. SMS

  2. Phone

  3. Campaigns 

Applicant Tracking

  1. Hiring pipeline

  2. Blueprint

  3. Workflow

  4. Recruiting KPIs

  5. Advanced analytics

Resume management 

  1. Resume parsing and formatting

  2. Resume Inbox

  3. Resume Extractor

Zoho Recruit also supports 27 languages.

Target Market

Staffing agencies, independent recruiters, and Corporate HR departments can all take advantage of Zoho Recruit with specialized platforms for deployment unique to their needs. Below are listed a few key clients:

  • Actualize Consulting
  • Airtel
  • CareerUp
  • International School of London (Qatar)
  • OnePlus
  • Saint-Gobain
  • Scientific Games
  • SpiceJet
  • University of Penn
  • Yokohama

Free Report: Applicant Tracking System Buyer's Guide

Choosing an ATS or Recruiting Solution is all about finding the right fit. Our report will walk you through the process and help you make a smart purchasing decision. Download Now

Implementation/Integration

Zoho Recruit offers online training for its product. Training classes are held at numerous locations, most frequently in New York City. They are also held periodically online. Zoho forums also offer extensive support for users in implementing the new software. Overview videos explaining the product are on their Youtube channel.

Customer Service & Support

Zoho Recruit offers a globally available 24/5 email and phone support system. The Zoho Recruit help pages include a database of FAQs that can be searched, so that users can view common questions. Other support resources include: 

  • Webinars

  • E Books

  • Forums

  • Help center

  • Events

  • Video tutorials

  • Marketplace

Pricing

For Corporate HR, the Standard plan costs $25 per recruiter, per month ($20.84 per recruiter, per month yearly), and the Enterprise plan costs $50 per recruiter, per month ($41.67 per recruiter, per month yearly).

Zoho Recruit offers employee and hiring manager licenses for $1 per license each. The employee license covers candidate referral and tracking, while the hiring manager license includes job requisitions and the ability to interview candidates and give feedback. In addition, Zoho Recruit has an optional vendor management portal for $5 per license (the first 10 licenses are free under the Enterprise plan).

For staffing agencies, the Standard plan costs $25 per user, per month ($20.84 per user, per month yearly), the Professional plan costs $50 per user, per month ($41.67 per user, per month yearly) and the Enterprise plan costs $75 per user, per month ($62.50 per user, per month yearly). Zoho Recruit offers a client portal for $5 per license (the first 10 licenses are free under the Enterprise plan).

Shortcomings

Some users have reported that customer service tends to be slow in responding to questions or issues. Also, Zoho Recruit has a steep learning curve.

Screenshots

Zoho Screenshot 1
Zoho Screenshot 2
Zoho Screenshot 3

About

Zoho is a single cloud platform with all the necessary applications to run a business entirely from the cloud. More than 35 million users around the world across hundreds of thousands of companies rely on Zoho every day to run their businesses – including Zoho itself.

When it comes to running recruitment and employee management operations, Zoho’s human resources suite, Zoho Recruit and Zoho People, helps companies source and recruit the best talent, create careers pages, cater end-to-end onboarding, manage their employee workforce and track their performance.

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Send feedback or corrections to feedback@betterbuys.com.

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Great software!

on 2020-03-06 03:20:00

We use Zoho Recruit to track candidates, resumes, client interaction and lists. The information is searchable - and we use the reporting tools to monitor the metrics and generate call lists.
Lists - can quickly generate lists based on criteria.
Pros
Saved documents - Zoho catalogs resume and cover letters for easy retrieval with a date stamp on when they were received.
Enable code applicants and listed by skill and location.
Cons
When searching for a name, it brings up to a wide array list.



Suganya
Rating: 4
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on 2019-08-05 03:45:23

It is very easy to use and track.