AkkenCloud Review

Nashua, NH
Deployment Model:
Free Trial:
33,000+ users
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AkkenCloud At A Glance

Good: Features that streamline front and back office workflows, accessible from any device.
Bad: Outdated and cumbersome interface for some users.
Bottom Line: A fully-integrated solution that allows recruiting and staffing firms to fully manage their processes.

Product Overview

AkkenCloud is a web-based, fully-integrated platform for the staffing and recruiting industry. It has several products that’s grouped by Front Office (e.g., Applicant Tracking, Onboarding), Middle Office (e.g., Document Management) and Back Office (e.g., Customer Portal, Invoice Management). AkkenCloud’s processes focus on streamlining the front and back office workflow, enabling staffing and recruiting agencies to drive efficiency, increase revenue and place more candidates.

Operating via the web, AkkenCloud can be accessed anywhere, on any device and any browser.


AkkenCloud includes robust features – here are several key ones:

  • AkkuSearch (the ability for recruiters to intuitively search for candidates in their own database)
  • Resume Parsing
  • Inbound Talent Marketing
  • Inbound Referral Management
  • Customer Relationship Management
  • Campaign Management
  • Credentials Management (the ability to manage and ensure credentials/licenses are up to date)
  • Broadcast Texting
  • Customer and Employee Self-Service Portals
  • Video Interviewing
  • Employee Onboarding
  • AkkuReporting tool that provides prebuilt and custom dashboards and reports
  • NearME (AkkenCloud’s mobile app)

Target Market

The AkkenCloud platform is built to scale to help companies of all size continue their growth.  We’ve listed 10 of its customers below:

  • Career Connections
  • US Placement Partners
  • CrossFire Group
  • dci
  • apex
  • Preferred Personnel, Inc.
  • Cheryl Rosman Associates
  • OtterBase
  • VimHR
  • Holland Square Groups

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AkkenCloud provides help at every step of onboarding so that users can hit the ground running once live. System specialists follow a Best Practice onboarding plan with the following steps:

  • Define – Determine project team and objectives, then kick off with your business.
  • Analyze – Plan project, obtain data sources, and discover process gaps.
  • Configure – Map data, migrate from the old system, and begin initial training.
  • Go live – Enable production and provide best practices consulting.
  • Optimize – Review project success and continue increasing overall efficiency.

Customer Service & Support

AkkenCloud provides a dedicated Customer Success Team to offer help when it’s needed most. Support can be accessed the following ways:

  • Phone
  • Email
  • Emergency line
  • Help center
  • Webinar training and video tutorials
  • New Feature Introduction Webinars


AkkenCloud doesn’t publicly release their pricing information. Please contact the vendor directly for a quote.


Some users have mentioned that specific tasks (e.g., importing candidate information from another source, creating reports) can be cumbersome and that the interface is outdated and not intuitive.


AkkenCloud Screenshot 1
AkkenCloud Screenshot 2
AkkenCloud Screenshot 3


Since 2005, AkkenCloud has helped staffing and recruiting agencies streamline their front and back office workflow enabling them to drive efficiency, increase revenue, and place more candidates.  It’s a 100% web based, fully integrated platform that is used by more than 33,000 users worldwide.

AkkenCloud separates themselves from the rest through superior personalized service and product functionality that allows you to focus on running a business, not maintaining software.

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Send feedback or corrections to feedback@betterbuys.com.

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