AkkenCloud Review

AkkenCloud
Product:
Vendor:
Founded:
Headquarters:
AkkenCloud
AkkenCloud
2005
Nashua, NH
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
10,000+ users
Cloud
No
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AkkenCloud At A Glance

Good: Innovative features such as visual search, inbound talent marketing, campaign management, broadcast texting, and customer & employee self-service portals
Bad: There are some complaints with importing hiring candidates.
Bottom Line: A fully-integrated CRM, ATS and HRM solution

Product Overview

AkkenCloud is a web-based, fully-integrated platform for the staffing and recruiting industry.

The solution is categorized by Front Office, Inter-Office, and Back-Office. AkkenCloud’s processes focus on streamlining the front and back office workflow, enabling staffing and recruiting agencies to drive efficiency, increase revenue, and place more candidates.

Operating via the web, AkkenCloud can be accessed anywhere, on any device and any browser.

Features

AkkenCloud offers everything you would want from a fully-integrated CRM, ATS and HRM solution, plus several other innovative features:

  • Visual Search
  • Resume Parsing
  • Inbound Talent Marketing
  • Campaign Management
  • Broadcast Texting
  • Customer and Employee Self-Service Portals
  • Mobile-Friendly Job Boards
  • Search-Friendly Job Boards
  • Video Interviewing
  • Shift Scheduling
  • ACA Compliance Reports
  • Data Dashboards
  • Role-Based Tiered Commissions

  • Applicant Tracking?
  • Automated Reference Checks?
  • Onboarding?
  • Recruiting?
  • Social Integration?
  • Video Interviewing?

Target Market

The AkkenCloud platform is built to scale to help companies of all size continue their growth.  Over 650 customers use AkkenCloud – 10 of those testimonial clients are listed below:

  • Career Connections
  • US Placement Partners
  • CrossFire Group
  • dci
  • apex
  • Preferred Personnel, Inc.
  • Cheryl Rosman Associates
  • OtterBase
  • VimHR
  • Holland Square Groups

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Implementation/Integration

AkkenCloud provides help at every step of On-Boarding so that users can hit the ground running once live. System specialists follow a Best Practice On-Boarding Plan with the following steps:

  • Define – Determine project team and objectives, then kick off with your business.
  • Analyze – Plan project, obtain data sources, and discover process gaps.
  • Configure – Map data, migrate from the old system, and begin initial training.
  • Go live – Enable production and provide best practices consulting.
  • Optimize – Review project success and continue increasing overall efficiency.

Customer Service & Support

AkkenCloud provides a dedicated Customer Success Team to offer help when it’s needed most. Support can be accessed the following ways:

  • Phone
  • Email
  • Emergency line
  • Help center
  • Webinar training and video tutorials
  • New Feature Introduction Webinars

More than 75% of system enhancements are fueled by feedback. AkkenCloud encourages clients to suggest improvements and send over any great ideas for making their jobs easier.

Pricing

AkkenCloud doesn’t publicly release their pricing information. Please contact them directly for a quote.

Shortcomings

Some users have found a glitch when sourcing candidates through the ATS, where candidates must be manually submitted a second time. Emails through the system also have a slight lag time of 5 minutes.

Screenshots

AkkenCloud Screenshot 1
AkkenCloud Screenshot 2
AkkenCloud Screenshot 3

About

Since 2005, AkkenCloud has helped staffing and recruiting agencies streamline their front and back office workflow enabling them to drive efficiency, increase revenue, and place more candidates.  It’s a 100% web based, fully integrated platform that is used by more than 10,000 users worldwide.

AkkenCloud separates themselves from the rest through superior personalized service and product functionality that allows you to focus on running a business, not maintaining software.

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Send feedback or corrections to feedback@betterbuys.com.

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