Greenhouse Review

Product:
Vendor:
Founded:
Headquarters:

Greenhouse
Greenhouse Software
2012
New York, NY

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
4,000+
Cloud
No

Product Overview

Greenhouse is a talent acquisition suite designed to help companies make better hiring decisions. It provides many benefits, such as:

• Saving time and money in recruiting (i.e. less reliant on outside agencies)
• Smoother hiring process for multiple job positions
• More structured and streamlined interviewing process with an “interview master plan” and interview scorecards
• Companies get the full picture of each job candidate in one screen (i.e resume, application, any hiring tests taken, etc)

Greenhouse offers five different job board integrations that are powered by APIs and customized based on the company’s needs.

• 1. Fully Hosted Job Board by Greenhouse
  2. Embedding Greenhouse Job Board onto the client’s site
  3. API-driven Job Board onto the client’s site with job applications hosted by Greenhouse
  4. API-driven Job Board with Greenhouse’s application form embedded onto the client’s site
  5. 100% API-driven job board for clients that want to build (and maintain) their own job application forms (Greenhouse provide client’s developers the tools to do so)

Each job board provides custom formatting options, customized application questions, the ability to auto-tag candidates, and the ability to send automatic responses to each candidate that applies for a position.

Features

Greenhouse offers many different features with sourcing, interviewing, and hiring. Some of the features are:

• Custom hiring criteria per job
• Sourcing dashboards that lets users track candidates sent from different referrals (third-party agencies, job fair, etc)
• Post and track job descriptions sent to social media sites (i.e., LinkedIn, Facebook, Twitter)
• Post job descriptions to many job boards, such as Glassdoor or Indeed, to name a few
• Interview kits that include candidate’s resume, sample interview questions, and other key executives within the company that candidates have interviewed with
• Candidate management database, such as resume & text search, candidate search filtering options, ability to export data to Excel, and eliminating duplicate candidate profiles
• Scoring candidates on a variety of attributes (i.e. personality, skills) with a thumbs-up/thumbs-down approach
• Managing offer/hiring process by tracking status of offers, using Word templates of offer letters, and offer approvals
• Control of user permissions: Greenhouse provides permissions by site admin, job admin, interviewer, basic user, and sensitive information. Each user has access to Greenhouse (even an employee not involved with the hiring process can access to Greenhouse to help a company get outside referrals for positions) but access can be restricted to specific features, based on permissions.
• Comprehensive reports on sourcing, interview pipeline, time-to-hire, and performance management. Reports can be exported to Excel or Google Sheets for more drill-down options. Users can connect data with their business intelligence software via a BI connector.
• Dedicated mobile app
• Onboarding functionality with personalized welcome experience, automated task management and new hire feedback

Target Market

Greenhouse serves customers of all sizes from small businesses through enterprise organizations with over 1,000 employees across a variety of industries.

We’ve listed ten of its customers below:

Free Report: Applicant Tracking System Buyer's Guide

Choosing an ATS or Recruiting Solution is all about finding the right fit. Our report will walk you through the process and help you make a smart purchasing decision. Download Now

Implementation/Integration

The Greenhouse solution is all-inclusive, meaning companies will pay for a company-wide license, rather than by user. Customers will have a Greenhouse product expert facilitate the implementation process. Depending on the job board integration selected (refer to Product Details above), the implementation process could run between two and six weeks. Greenhouse also provides data migration and user training services through its Professional Services team.

Additionally, Greenhouse integrates seamlessly with more than 360 distinct technology partners, letting People teams tap into this innovative software ecosystem without leaving the Greenhouse platform.

Customer Service & Support

Greenhouse offers multiple support channels to its customers. Users can contact the Customer Support team via live chat and email as well as access the Greenhouse Knowledge Center, webinars, and training videos. Greenhouse customers receive support from a dedicated Implementation Specialist at the time of joining. Ongoing services can also be provided through a dedicated Customer Success Manager.

Pricing

Greenhouse offers three packages: Essential, Advanced and Expert.

• Essential – The Essential package includes Core Greenhouse Recruiting features, the CRM Essential talent database plus one event, advanced anonymization and privacy, GDPR compliance, and security features.
• Advanced – The Advanced package includes all of the features of the Essential package, plus CRM Essential plus 10 events, scalable workflows, advanced data configuration, single sign-on, custom reports and advanced career page configurations.
• Expert – The Expert package includes all of the features of the Advanced package, plus unlimited CRM events, enhanced security, expert data configuration, a developer sandbox, a BI connector and the diversity, equity and inclusion feature set.

Greenhouse’s pricing is based on the number of employees a company has so its prices aren’t released publicly. Please contact the vendor directly for a quote.

How Much Does ATS Software Cost?

Download our free report to compare pricing on more than 20 popular ATS Solutions including ApplicantStack, JazzHR, and Zoho Recruit.Download Now

Shortcomings

Greenhouse does not offer a dedicated candidate portal and has no plans to offer this feature at this time.

Screenshots

About

Based in New York City and San Francisco, Greenhouse Software is the leader in enterprise talent acquisition software. Thousands of the smartest and most successful companies like Cisco Meraki, Buzzfeed, J.D. Power, Warby Parker and Airbnb use Greenhouse’s intelligent guidance to design and automate all aspects of hiring throughout their organizations, helping them compete and win for top talent.

Greenhouse has won numerous awards including #1 Best Place to Work by Glassdoor and Forbes Cloud 100. It lives its mission of helping companies become great at hiring, having been recognized as an Inc. Magazine Best Workplace in 2019 and 2018. Greenhouse has been named to the Inc. 5000 2019 Fastest Growing Companies, Deloitte’s 2018 Fast 500 North America Technology Ranking and Crain’s New York Business Fast 50.

Related Solutions

View Review

View Review

View Review