AccountEdge Review

Priority Software
Product:
Vendor:
Founded:
Headquarters:
AccountEdge
Priority Software
1983
Rockaway, NJ
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Customers:
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Free Trial:
Private
Over 75,000
On-Premise
Yes
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AccountEdge At A Glance

Good: Straightforward and streamlined, simplifying tasks like submitting invoices, reconciling bank statements, and viewing orders and inventory.
Bad: No option to have a cloud-based online account (solution's only offered for desktop Mac and Windows users).
Bottom Line: Full-featured accounting software that makes managing accounts, sending invoices and other small-business necessities easier.

Product Overview

AccountEdge is full-featured accounting software for Mac and Windows desktop users. It’s primarily designed for small businesses and requires no monthly subscription.

Through AccountEdge’s simple interface, small businesses are able to manage bank accounts, balances and account numbers, and their annual budget. It helps small business owners keep track of all assets, liabilities, equities, income and expenses. The solution also includes features for recurring transactions, company mileage, department separation and charts.

With AccountEdge, users can perform (and report on) all aspects of their business, including sales and invoicing, purchases, payroll, inventory, time billing and more.

Although AccountEdge is an on-premise solution, it also features AccountEdge Connect, a browser-based web application that allows users, their employees or their contractors to enter key business data that then syncs with their AccountEdge company file.

The vendor offers numerous payroll options to clients, including a payroll tax service, direct deposit for employee pay, a payroll forms service or an all-encompassing full-service payroll.

Features

AccountEdge features a Basic and Pro option. Features included in AccountEdge Basic are:

  • Creation of sales invoices – Turn quotes into invoices with one click.
  • Banking management – Write checks, prepare bank deposits. and reconcile your account.
  • Customer management – Track important customer, employee and vendor information.
  • Report creation – Create reports of all transaction history, all accounts and current balances and more.
  • Full-service payroll – Do everything from paying employees to filing taxes with this service.
  • Credit card processing – Handle all credit card transactions from your customers either through a full merchant or flat fee account.

In AccountEdge Pro, you get all of the preceding features, plus:

  • The Chart of Accounts – The Chart of Accounts helps you manage all necessary financial information for your small business, including assets, liabilities, equities, income and expenses. You can create your own list of accounts or choose from 100 templates.
  • Recurring transactions – Automatically record daily, weekly, monthly, quarterly or yearly transactions.
  • Department separation – Each line item on a transaction can either be applied to one department or split between multiple departments.
  • Mileage tracking – Track all fuel and mileage reimbursements by company vehicle or employee.
  • Company Data Auditor – With the Company Data Auditor, businesses can make sure their financial data is accurate, correct, protected and balanced. The audit tool backs up and verifies your company file, lets you lock down reconciled financial data, keeps an audit trail and runs reviews to make sure your numbers are in balance.
  • Business Insights (Mac only) – Calculate important financial information, including current information about profits, turnover and operating balances between fiscal years.

  • Billing and Invoicing?
  • Budgeting and Forecasting?
  • Core Accounting?
  • Expense Management?
  • Inventory Management?
  • Payroll Management?
  • Payment Processing?

Target Market

AccountEdge performs best for small companies conducting business in any type of industry. Here are some of its clients:

  • Matsu Kaze Tea
  • Most Remarkable
  • SPECS ETC
  • Matt McKee Photography
  • Artistry In Motion
  • BLAST Gallery
  • Constance Kay Inc.
  • Taylor Family Vineyards
  • Global Surf Industries
  • Acrey's Photographics

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Implementation/Integration

AccountEdge is available on Mac and Windows. Specific guides are available to help users switch from other popular accounting solutions, like QuickBooks and Sage. PCs are required to have a 2 GHz processor or faster and Macs and PCs must both feature 2 GB RAM or higher. Additionally, the basic Windows version must have 200 MB free hard disk for program installation, whereas the Pro Windows and Mac versions must have 250 MB.

Customer Service & Support

Email customer support comes standard with every plan. All clients are guaranteed an email response within 48 hours.

If you’re a new customer (within 30 days of product registration) or have a paid plan, AccountEdge offers phone support from 9 a.m. to 6 p.m. EST, Monday through Friday. If you’re not on a paid plan, but would like to purchase phone support, the cost is $199 per year.

Pricing

AccountEdge customers have access to a 30-day free trial.

The base form of AccountEdge for Windows or Mac costs $149 for new customers and $99 if you’re upgrading from the free version. If you’re a new customer and would like to purchase AccountEdge Pro, the price is $399. If you’re an existing customer and want to upgrade, the price drops down to $199 for a single user ($299 for multiple users).

If you need more than one person working in your company’s file, you must purchase an additional workstation license. These are $249 each, or you can buy five for $999.

Payroll Tax Service, which includes federal, state and local payroll taxes and updates; telephone support from AccountEdge’s New Jersey office; and any upgrades released during your subscription, is an additional $33 per month (with a one-year minimum enrollment) or $399 per year with automatic renewal.

The same Payroll Tax Service without telephone support becomes $29 per month or $349 per year. To purchase telephone support on its own, the cost is $199 per year.

In-product access to 250-plus payroll tax forms, completed for you using available AccountEdge data, is $99 for a single Employer Identification Number (EIN) or $149 for multiple EINs. This option is only available on Mac.

Lastly, AccountEdge has numerous training guides available:

  • Setting It Up Properly – $49
  • Daily Applications – $49
  • Period End Procedures – $49
  • US Payroll – $49
  • Training Guides 3-pack – $139 (includes Setting It Up Properly, Daily Applications and Period End Procedures)
  • Training Guides 4-pack – $169 (includes Setting It Up Properly, Daily Applications, Period End Procedures and US Payroll)

Shortcomings

AccountEdge isn’t available for cloud-based deployment. This means users don’t have the option of logging in to their account on any computer or other cloud-based conveniences.

Additionally, many users have complained that customer support could be much more responsive, although this criticism is primarily targeted at email support performance.

Screenshots

Priority Software Screenshot 1
Priority Software Screenshot 2
Priority Software Screenshot 3

About

AccountEdge was initially owned by MYOB, bought by Acclivity in 2008, and is now owned by Priority Software after the latter’s 2018 acquisition of Acclivity. Priority Software claims to empower companies and organizations by providing the most comprehensive, flexible and affordable enterprise resource planning (ERP) solutions available on the market today. Priority also acquired developers of Checkout POS and Rerun software, and the collective offering of Priority and Acclivity software is now deployed by over 75,000 customers worldwide. The company delivers a wide range of solutions, from cloud and on-premise to APIs and mobile, designed for small to mid-sized enterprises.

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