Wrike vs Basecamp: A Comparison of Features and Pricing in Project Management Solutions

Wrike and Basecamp are project management tools that allow team members to collaborate and track every aspect of their projects.

Wrike Vs BaseCamp comparison

In this post, we compare each solution to the other to help businesses make the best purchasing decision. And although three versions of Basecamp are currently available, this comparison focuses on the latest, Basecamp 3.

Product Overviews

The following excerpts from our earlier reviews of Wrike and Basecamp summarize each solution:

Smartsheet vs Wrike project management software comparison

Wrike: This solution is beneficial for many companies, including small businesses, business divisions within larger organizations or firms with remote workers. All users can collaborate to manage individual and team tasks from the same platform. Wrike is useful for many job roles, such as marketing, project management, product development and more. For instance, a marketing team can use Wrike to plot out tasks associated with marketing campaigns and lead generation programs.

Wrike integrates with many different apps and programs, including WordPress, Google Drive/Gmail, Outlook, Zendesk, Hubspot, QuickBooks, LinkedIn and Microsoft OneDrive, to name a few. It’s also available as a mobile app for Android and iOS devices.

Wrike vs BaseCamp comparison

Basecamp: This project management solution serves as a single source of truth for everything a company could possibly need, from emails to to-do lists, and it’s accessible on Mac, PC, Android and iOS. This way, users know their assignments, teams and deadlines, as well as any associated files. Its user-friendly interface has a customer homepage that’s separated into three different sections: Company HQ, Team and Projects. HQ is composed of company-wide announcements and notes.

There’s also another section specific to projects that users are involved in. Once a user clicks on a project, Basecamp will take the user to the project’s Basecamp, a page of useful tools, including message boards, to-dos and a timeline of all activities.

How They Stack Up

Features

Wrike: Wrike is an all-in-one project management and collaboration tool that offers users graphic timelines that give them complete visibility into the status of their projects. Wrike helps speed project delivery by letting users prioritize their tasks and connect the tasks to project plans with discussions, files and emails. Wrike also has a built-in time tracking system that allows users to track the hours they spend on tasks and projects, which in turn, allows managers to evaluate the effectiveness of their employees. Team members can collaborate on projects in real time. Wrike’s implementation process is covered in eight stages is deliberate, precise and guided.

Basecamp: Basecamp offers six core tools for each project, including to-do lists for tracking tasks. The solution also has a message board for announcements and updates and a Campfire chat tool, so users can discuss specific items within their projects. Basecamp’s schedule tool enables teams to track milestones and deadlines. The Docs & Files tool lets users access the files they need without having to ask where they are. Those files can be saved in up to 500 GB of file storage.  The Check-ins feature automatically asks users for status updates on a regular basis. Basecamp can be launched from the cloud in a matter of minutes, Basecamp is ideal for freelancers as well as small-to-midsize businesses. It’s great for virtual teams and users of all experience levels because it has a short learning curve.

Bottom Line: Both solutions bring the diverse streams of any project under one roof. Wrike’s graphics provides snapshots of project status and its task-prioritization function addresses fires when they flare up. It’s drag-and-drop functionality quickly affiliates project duties. Basecamp’s project home page consolidates its six primary tools, which are text-based and streamline communications and scheduling among team members. Both solutions deliver outstanding collaboration opportunities and integrate handy plug-ins.

Shortcomings

Wrike: Despite its flexibility, Wrike has a long learning curve and the system is a bit clunky. In addition, as the number of created tasks increases, Wrike’s functionality lessens. Also, some of Wrike’s features are tier-based, only offered in the Professional and Enterprise versions, which can be cost-prohibitive for small businesses. Finally, users who aren’t all that savvy with using an Automatic Programming Interface (API) have reported that Wrike presents some challenges when integrating.

Basecamp: Basecamp doesn’t offer time-tracking or Gantt charts. Additionally, some users have reported the layout and workflow can be confusing. Other users have noted that when they reply to direct messages, they’re taken to different web pages, which can make them lose track of the projects they were working on.

Bottom Line: Although Wrike offers real Gantt charts, Basecamp integrates with Ganttify, so users can create Gantt charts from their Basecamp projects. Some users find Basecamp’s workflow confusing, and Basecamp’s native app doesn’t offer some key features, such as time-tracking and budget and expense management, without third-party integrations. Some users, though, complain that Wrike’s UI is poorly designed.

Customer Support

Wrike: Wrike provides a knowledge base that contains a getting-started guide and information about billing issues, email integration, reports and more. It also offers video tutorials and live webinars. Users can submit support requests right from the knowledge base. Wrike also offers 24/7 email, phone and chat support.

Basecamp: Basecamp offers short video tutorials of the solution, as well as live classes. It also offers how-to guides and other resources, such as FAQs. Users can contact Basecamp by email or via a form on the website and should expect replies between 8 a.m.- 6:30 p.m. CST Monday through Friday. Users can also reach out to Basecamp for answers to quick questions via Twitter. Basecamp doesn’t offer phone or chat support.

Bottom Line: Both Wrike and Basecamp offer extensive, but constrained, online resources for users. Wrike enables customers to submit requests from its knowledge base, but some users say Wrike’s customer support is inconsistent. Basecamp doesn’t offer phone or chat support and responds to questions only during its business hours.

Pricing

Wrike: Wrike offers five different plans. The prices shown are per user, per month, but are billed on an annual basis.

  • Free Version – Businesses with up to five users can subscribe to the free version. It allows unlimited collaborators and offers 2 GB of storage space. This plan includes Wrike’s core elements, including a real-time news feed, file sharing, tasks discussion, mobile apps and advanced email integration.
  • Professional Version – This paid version is for five, 10 or 15 users. Pricing starts at $9.80 per user, per month and includes unlimited levels of hierarchy folders, storage space starting at 5 GB, dashboards, Gantt charts, email add-ons, 15 GB of video uploads per month and advanced notifications.
  • Business Version – This version is for five to 200 users and is priced at $24.80 per user, per month. It includes advanced features such as custom fields and workflows, time tracking, report templates, user groups and permissions and 50 GB of storage space.
  • Wrike for Marketers – This version is aimed at marketing and creative teams, and is priced at $34.60 per user, per month. It includes all the features of the Business version and offers video proofing and an Adobe Creative Cloud extension.
  • Enterprise Version – The Enterprise version is for businesses with an unlimited number of users, or companies that have custom requirements. It includes even more advanced features, such as 100 GB of storage, two-factor authentication, real-time reporting, single sign-on and folder permissions. Contact Wrike for pricing.

The Proofing and Approval feature that’s standard in the Wrike for Marketers plan costs $9.80 per user, per month in the Professional, Business and Enterprise versions. Wrike offers a 15-day free trial on all its plans.

Basecamp: Basecamp has a simple pricing structure. It’s $99 per month for unlimited users and projects. Basecamp’s price is all-inclusive, meaning all tools, support, live classes, security and guaranteed 99.99% uptime are included. Basecamp also offers free accounts for teachers and students, as well as discounts for nonprofits. Basecamp offers a free 30-day trial that can be extended upon request.

Bottom Line:  Although Wrike functionality is flexible and customizable, companies must spend $9.80 per user, per month to fully take advantage of its project planning and collaboration features. Additionally, customers must sign annual contracts, which may not be feasible for smaller companies. Basecamp, on the other hand, doesn’t offer a free version, but does allow companies to extend their 30-day free trials. However, because Basecamp’s pricing is all-inclusive, it may be too expensive for small teams that don’t need all the features.

Takeaways

Although implementation may take up to a month, Wrike is a good solution for teams that are looking for solid reporting features, effective communication tools and button-down project organization. Basecamp is best suited for companies looking for a straightforward, web-based project management tool that’s easy to use and will work for any size group. Cloud-based and immediately available, Basecamp is ready for deployment when you are.

Before making a purchase, organizations should evaluate each tool to decide which best fits their needs.

If your organization is starting fresh with project management tools, check out our Definitive Guide to Project Management Software. It offers a full overview of key features, costs, and common challenges found with the software.

If you’re looking for project management solutions alternatives, our lineup of reviews is a good place to start.

Speak Your Mind

*