Lexmark MX820 Series Review

Good: 10" e-Task color touchscreen panel, low printing costs, flexible paper-handling.
Bad: Doesn't accept 11" x 17" paper, too robust for smaller workgroups.
Bottom Line: A series of four scalable floor-standing configurations with strong features that help offices improve their operations.
Vendor:
Product:
Price:
Intended Users:
Lexmark
MX820 Series
$3,499-$5,199
Large, Enterprise
Speed Black:
Speed Color:
Processor:
Memory:
55 ppm-70 ppm
Not applicable
1.2 GHz
2 GB

Product Overview

Lexmark has refreshed its monochrome (black-and-white) printer and MFP lineup intended for small-to-large-sized workgroups. The new devices include upgrades, such a faster speed, mobile functionality, enhanced environmental features, and extensive security.

This review focuses on the MX820 Series. They have a printing and copying speed that range from 55 ppm to 70 ppm, and are intended for large and enterprise workgroups.

This series has four configurations. First, there is the MX822ade ($3,499) that offers standard printing, copying, scanning, and faxing functions. It prints and copies at up to 55 ppm, and comes with a 1.2 GHz processor and 2 GB of memory.

Then, there’s the MX822adxe ($3,999) that offers the same features, but includes a standard paper capacity of 2,750 sheets.

There’s also the MX826ade ($4,699) that prints and copies at up to 70 ppm. And finally, there’s the MX826adxe ($5,199) that includes a standard paper capacity of 2,750 sheets.

All configurations include a 10″ e-Task color touch screen panel with a tablet-like interface. First-page-out-time is up to 4.2 seconds. Lexmark offers additional memory options that maxes out at 6 MB.

PCL and PostScript printing language are supported. Other standard printing languages include direct PDF, direct image, personal printer data stream (PPDS) and Microsoft XPS. A hard disk drive is standard.

USB and Ethernet connectivity are standard, while Wi-Fi is optional. Mobile printing is supported via the Lexmark Mobile Print, Apple AirPrint, Mopria, Windows Mobile and Google Cloud Print apps.

More details on this series is in our Features section below.

The MX820 Series provide strong features along with low printing costs to help larger offices improve efficiency.

Features

Paper handling starts with two 550-sheet trays and a 100-sheet multipurpose feeder. Lexmark offers two additional optional 550-sheet trays for a maximum capacity of 2,300 sheets. As noted above, the MX822adxe and MX826adxe configurations has a standard paper capacity of 2,750 sheets. The trays can accept paper from envelope-size up to legal-sized (8.5″ x 14″).

Standard output is a 550-sheet bin. There’s a 200-sheet document feeder that supports single-pass duplexing of up to 150 ipm.

Lexmark offer several output options, such as a four-bin mailbox, offset stacker, a 500-sheet finisher with up to 50-sheet dual-position stapling, and an additional 500-sheet stapling finisher that includes a hole punch kit.

The maximum monthly duty cycle ranges from 300,000 pages to 350,000 pages.

The series support color scanning with CIS technology. Files can be scanned to email, FTP, USB or the Lexmark Document Solutions Suite. File formats supported are JPEG, PDF, secure PDF, TIFF and XPS.

The faxing function uses the 33.6kbps modem.

As with its older printers and MFPs, the printer uses Lexmark’s Unison Toner. The Unison Toner’s print system has a separate toner, imaging unit and fuser, using a multi-piece architecture design that leads to reduced toner waste and long-life system reliability.

It also prints at up to 1,200 dpi for crisper print quality. And it alerts users when supplies are needed (e.g., low toner warning and number of pages left to print).

Just like it’s done for many years, Lexmark offers its Return Program, which is a loyalty program that provides customers with a free high-yield toner cartridge for every 10 toner cartridges sent back to Lexmark for recycling. It also provides a free imaging kit when needed. Consumable prices under the Return Program tend to be significantly cheaper.

Users have a choice of a 7,500-page aftermarket toner, the 15,000-page high-capacity toner, the 35,000-page extra-high-capacity toner, or the 55,000-page ultra-high-capacity toner. We’ve calculated the cost per page based on the ultra-high-capacity toner, which is less than a penny. That’s an excellent cost per page.

Users can also take advantage of other features to help keep printing costs down, such as sleep mode and duplexing. Note that the devices ship with a 11,000-page starter toner cartridge.

All devices include strong security features that’s present on Lexmark’s other printers and MFPs. Some of those features include user authentication, network security, document security, and secure remote management.

Finally, there’s a one-year limited warranty.

  • Automatic Document Feeder?
  • Duplexing?
  • Ethernet Connectivity?
  • Wireless Connectivity?
  • Mobile Printing/Scanning?
  • Finishers?

Shortcomings

This series doesn’t accept ledger-sized (11″ x 17″ or A3) paper. Also, they may be too robust for smaller workgroups.

About

Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.

Send feedback or corrections to feedback@betterbuys.com.

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