Lexmark MX720 Series Review

Good: Low printing costs, flexible paper input options, single-pass 200-sheet document feeder.
Bad: Doesn't accept 11" x 17" paper, too robust for smaller workgroups.
Bottom Line: New series of MFPs that provide strong features to help businesses improve their operations.
Intended Users:
MX720 Series
Large, Enterprise
Speed Black:
Speed Color:
65 ppm-70 ppm
Not applicable
1.2 GHz
2 GB

Product Overview

Lexmark has refreshed its monochrome (black-and-white) printer and MFP lineup intended for small-to-large-sized workgroups. The new devices include upgrades, such a faster speed, mobile functionality, enhanced environmental features, and extensive security.

This review focuses on the MX720 Series. They have a printing and copying speed that range from 65 ppm to 70 ppm, and are intended for large and enterprise workgroups.

This series has four configurations. First, there is the MX721ade ($1,199) that offers standard printing, copying, scanning, and faxing functions. It prints and copies at up to 65 ppm, and comes with a 1.2 GHz processor and 2 GB of memory.

Then, there’s the MX721adhe ($2,299) that offers the same features as the MX721ade, but also includes a standard hard disk drive.

Both configurations include a 7″ e-Task color touch screen panel with a tablet-like interface. First-page-out-time is up to 4.2 seconds.

There’s also the MX722ade ($2,599) that prints and copies at up to 70 ppm. It includes a 10″ e-Task color touch screen panel. And finally, there’s the MX722adhe ($2,999) that includes a standard hard disk drive and a 7″ e-Task color touch screen panel. First-page-out time is 4.5 seconds.

Lexmark offers additional memory options that maxes out at 6 MB.

PCL and PostScript printing language are supported. Other standard printing languages include direct PDF, direct image, personal printer data stream (PPDS) and Microsoft XPS.

USB and Ethernet connectivity are standard, while Wi-Fi is optional. Mobile printing is supported via the Lexmark Mobile Print, Apple AirPrint, Mopria, Windows Mobile and Google Cloud Print apps.

More details on this series is in our Features section below.

The MX720 Series provide strong features along with low printing costs to help larger offices improve efficiency.


Paper handling starts with a 550-sheet tray and a 100-sheet multipurpose feeder. Lexmark offers optional paper trays for up to a maximum capacity of 3,300 sheets. They include a 250-sheet locakable tray, a 550-sheet lockable tray, a 250-sheet tray and a 2,100-sheet tray. The trays can accept paper from envelope-size up to legal-sized (8.5″ x 14″).

Output is a 550-sheet bin. There’s a 200-sheet document feeder that supports single-pass duplexing of up to 150 ipm. There’s no finishing options.

The maximum monthly duty cycle ranges from 300,000 pages to 350,000 pages.

The series support color scanning with CIS technology. Files can be scanned to email, FTP, USB or the Lexmark Document Solutions Suite. File formats supported are JPEG, PDF, secure PDF, TIFF and XPS.

The faxing function uses the 33.6kbps modem.

As with its older printers and MFPs, the printer uses Lexmark’s Unison Toner. The Unison Toner’s print system has a separate toner, imaging unit and fuser, using a multi-piece architecture design that leads to reduced toner waste and long-life system reliability.

It also prints at up to 1,200 dpi for crisper print quality. And it alerts users when supplies are needed (e.g., low toner warning and number of pages left to print).

Just like it’s done for many years, Lexmark offers its Return Program, which is a loyalty program that provides customers with a free high-yield toner cartridge for every 10 toner cartridges sent back to Lexmark for recycling. It also provides a free imaging kit when needed. Consumable prices under the Return Program tend to be significantly cheaper.

Users have a choice of a 7,500-page aftermarket toner, the 15,000-page high-capacity toner, the 35,000-page extra-high-capacity toner, or the 55,000-page ultra-high-capacity toner. We’ve calculated the cost per page based on the ultra-high-capacity toner, which is less than a penny. That’s an excellent cost per page.

However, only the 7,500-page, 15,000-page and 35,000-page toners are available for the MX721ade and MX721adhe configurations. Therefore, we’ve calculated the cost per page as 1.2 cents, based on the 35,000-page toner yield and price.

Users can also take advantage of other features to help keep printing costs down, such as sleep mode and duplexing. Note that the devices ship with a 11,000-page starter toner cartridge.

All devices include strong security features that’s present on Lexmark’s other printers and MFPs. Some of those features include user authentication, network security, document security, and secure remote management.

Finally, there’s a one-year limited warranty.

  • Automatic Document Feeder?
  • Duplexing?
  • Ethernet Connectivity?
  • Wireless Connectivity?
  • Mobile Printing/Scanning?
  • Finishers?


This series doesn’t accept ledger-sized (11″ x 17″ or A3) paper. Also, they may be too robust for smaller workgroups.


Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.

Send feedback or corrections to feedback@betterbuys.com.

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