MIE Trak Pro Review

MIE Solutions Inc.
Product:
Vendor:
Founded:
Headquarters:
MIE Trak Pro
MIE Solutions Inc.
2007
Orange County, CA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
450+
Cloud, On-Premise
No
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MIE Trak Pro At A Glance

Good: Flexible deployment, ability to manage processes for multiple divisions or locations, robust modules.
Bad: Lacks payroll features, web-based application not yet available, may not be a good fit for construction-based companies.
Bottom Line: Scalable ERP that empowers discrete manufacturers to automate their business processes.

Product Overview

MIE Trak Pro is an enterprise resource planning (ERP) software that helps discrete manufacturers manage their operations efficiently. It has a modular design, so businesses won’t need to purchase individual software.

The software is deployed both on-premise and in the cloud, allowing manufacturers to choose whether or not to host their own data. It also has multidivision capability, so businesses with multiple locations can easily track parts, databases and tasks for each site. Because MIE Trak Pro automates many processes, manufacturers won’t need to rely on paper methods or track down employees on the shop floor for updates.

There are 10 core modules, which we discuss in our Features section below. In addition, the vendor offers integration with its other solutions, such as the MIE Mobile Warehouse app (managing inventory and labor resources via smartphones or tablets), the MIE CAD Converter, the MIE File Reader and MIE Product Configurator. MIE Trak Pro can also integrate with the Workbook CRM software and third-party systems, such as payroll, shipping, CAD/CAM, and nesting software.

Features

Here are the 10 core modules of MIE Trak Pro.

Quotes – Manufacturers can work with MIE Solutions’ consultants in creating specific formulas so that price quotes are accurate for their customers. Users can create simple or complex quotes for many components. Additional quoting features include win/loss ratio tracking, request for quotes (RFQs), full quote history, advanced raw material estimating and multiple quotes per item.

Sales orders – Users can convert quotes or customer emails into a sales order in just a few clicks. The software handles an unlimited number of orders as well as multiple salespeople on the same order. It also has multidivision and multicurrency capabilities. Users can create discounts, attach documents and group orders by project. Other features are automated Electronic Data Interchange (EDI), job costing, Returns Merchandise Authorization (RMA) management and an activity log.

Work orders – This module can automate work order creation based on triggers, such as sales order demands, minimum and maximum planning requirements and designated reorder points. It also boasts single or multilevel work orders, split work orders, labor collection, serial number tracking and efficiency/productivity reports.

Scheduling/planning – Users can schedule work orders via a drag-and drop interface in the whiteboard scheduling system. In addition, there’s automated backward scheduling, forward finite scheduling, unlimited what-if scenarios, nesting and a Planning Board.

Purchase orders – With this module, users can create purchase orders for parts needed for specific jobs, track purchase order requests and require approvals for orders above a specific dollar amount. The software can also provide recommendations based on purchasing history and automates the purchase order creation process by material resource planning (MRP) and other requirements.

Inventory management – This module includes inventory worksheets, autogenerated picklists, lot/heat number traceability and more. Users can measure inventory by any unit, including sheet, length or coil. The software also supports multilocation inventory, so users can efficiently track parts and materials stored at each site.

Accounting – The accounting module has numerous features, such as a general ledger, cash management, accounts receivable, accounts payable, unlimited data history, budgeting, sales tax and the ability to track down payments and prepayments. It also includes financial reporting functionality, and users can drill down into each transaction. This module can integrate with Quickbooks, too.

Quality control – MIE Trak Pro includes a built-in quality control module that meets ISO9001 and AS9100 standards, so manufacturers won’t need to purchase a third-party system. Users can run analyses on work, supplier, labor and other metrics. If a part or process doesn’t meet quality standards, they can create new work orders directly from the RMA and internal nonconformance reports.

Reporting/dashboards – The software has over 500 standard reports that users can customize and then export as a PDF, an Excel file, a CSV file or an image. They can also create reports from multiple data sources and present them in graphs, bar charts or pie charts. There’s a quick views feature with 200 templates, so users can efficiently run reports without having to access different modules.

Shop floor data collection – Users can collect data in real time with the MIE Kiosk module. Employees are able to clock in and out individually, but there’s a clock-in feature that allows one employee to clock in on behalf of the entire group, which is beneficial for projects that involve multiple employees so that labor costs are billed accurately. In addition, users can add inspection results, inventory adjustments, purchase order requirements and other data to the kiosk.

Target Market

MIE Trak Pro is geared toward discrete manufacturers, such as those in the automotive, aerospace, metal fabrication and injection molding industries. We’ve listed 10 of its clients below.

  • Elite Tool LLC
  • EVS Metal
  • Cicon Engineering Inc.
  • BMP Metals
  • MetalWorks Engineering
  • D&B Precision Products
  • Metro Metal Works
  • Cole Kepro International LLC
  • The Jormac Company Inc.
  • Cooper Standard

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Implementation/Integration

The implementation process can take approximately 120 days and, during that time, the customer has full access to an implementation team that will work directly with the company to complete the following seven steps:

  1. Workflow analysis – MIE Solutions and the client discusses the client’s workflows and their requirements for the ERP solution.
  2. Integration/part numbering – The client can decide if they want to integrate MIE Trak Pro with their existing systems and if additional customization is needed. They’ll also need to let the vendor know if they want to implement a part numbering scheme.
  3. Installation – During this step, MIE Solutions assists the client in installing the software onto their workstations and setting up any additional hardware.
  4. Data import – Data can be imported from other systems via spreadsheets or a database. The client can opt to manually enter data, too.
  5. Training – MIE Solutions provides web-based and on-site training during implementation to ensure that the users of the software are confident in the system by the time of go-live.
  6. Go live – Clients have the option to make their full system go live in a single weekend or to slowly phase in each module over several months. They will also have a sandbox, which is a duplicate system for additional testing and for training their employees. MIE Solutions provides final training two or three weeks before the go live date.
  7. Support – The vendor provides ongoing support (see details below).

Customer Service & Support

Users can browse through a knowledge base, connect with other users and submit ticket requests. They can also contact support directly by phone or email.

Pricing

The company understands that every business is unique, and because of this, pricing is tailored to each customer’s specific needs. MIE Solutions offers SaaS-based licensing as well as perpetual licensing. Contact the company directly for a quote.

Shortcomings

MIE Solutions doesn’t offer payroll features, so clients must use a third-party software. MIE Trak Pro can integrate with most payroll solutions, though.

The software also works best for discrete manufacturing companies, so construction-only businesses may not be a good fit. Finally, MIE Solutions doesn’t currently have a web-based application, but it is developing one in the future.

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About

MIE Solutions’ mission is to help manufacturers improve productivity and quality. It vows not to compromise product, quality or service, and and it aims to satisfy each client’s reasonable requirements with speed, courtesy and honesty.

Although the company was founded in 2007, MIE Trak Pro’s earlier version was created by one of its founders in the 1980s and was licensed to two different companies until 2006. It experienced a significant 500% growth since its inception.

MIE Solutions is headquartered in Orange County (CA) and has offices in North America, South Africa, Australia and New Zealand, Mexico, South Africa, and the United Kingdom.

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