GoCanvas Review

GoCanvas
Product:
Vendor:
Founded:
Headquarters:
GoCanvas
GoCanvas
2009
Reston, VA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
5,000+
Cloud, On-Premise
Yes
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GoCanvas At A Glance

Good: Highly mobile, scalable pricing plans, over 30,000 pre-built apps, ability to customize apps based on company needs.
Bad: No OCR capabilty, cannot import documents from scanners or multifunction printers.
Bottom Line: Ability for any user to create their own business apps that are infinitely customizable and does not require any programming.

Product Overview

GoCanvas is a mobile-based Document Management Solution intended to help companies eliminate paper-based processes.

Businesses can choose from over 30,000 pre-built apps and download them to any mobile device. Many of the apps are industry-specific (i.e., the Medical History app for the healthcare industry) as well as task-specific (i.e. invoices or employee time sheets). Companies can build as many apps as they want and even customize the apps based on their needs.

With the GoCanvas solution, customers benefit from the following:

  • Not having to decipher illegible handwriting
  • Sharing files and documents in a more timely manner
  • Saving the time and expenses of storing paper
  • No worries about lost or damaged paperwork

GoCanvas is also available for desktops/laptops via its Desktop Client. It can also be integrated with other solutions (i.e. Box, Dropbox, Evernote, and Google Drive) and is exported as a CSV or PDF. GoCanvas is also available in multiple languages.

Features

GoCanvas provides most features common with document management. Here, we’d like to highlight the solution’s unique functions as well:

  • Calculations – This feature eliminates errors that happen when employees or contractors have to manually make calculations.
  • Dispatch – Field workers (i.e. sales reps, etc) receives assignments/tasks on their mobile devices in real time.
  • GPS – Users can track their products, tools, and team members via GPS.
  • Image capture – Users can take photos and upload them to GoCanvas.
  • Electronic signatures – Clients/customers can sign off on tasks/processes via GoCanvas.
  • Workflow – Users can track submissions and collaborate with others.
  • Barcode scanning – Users can look up or track their products or tools.
  • Conditional data capture – This includes the ability to connect a database to GoCanvas to automatically integrate specific data into apps (i.e. patient records, customer names and addresses, etc). Any data collected can be edited later if needed – this is a setting that admins can turn on an app-by-app basis.
  • Mobile payment – This feature is another option for a company’s customer or client to pay for services rather than submitting paper checks.

Please note: GoCanvas provides apps customized to specific industries. For example, there is a work order app specifically intended for HVAC services. There are other apps for time sheets, invoices, field service automation, inspections, performance evaluation, and incident reporting to name a few.

Target Market

GoCanvas is available for all company sizes in most industries. We’ve listed ten of its customers below:

  • Ace Contractors
  • Cool Frog Cooling
  • Daley's Drywall
  • Demmer Corporation
  • HAFSCO
  • IMAX
  • Pepsi
  • Red Bull
  • The Austin Company
  • Verizon

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Implementation/Integration

New clients can sign up for a 10-day free trial and begin using the software in minutes. Once the free trial ends, they can select one of the pricing plans. They can access the Getting Started guide to learn how to use the software.

Customer Service & Support

GoCanvas provides support via FAQs and How-to articles in its Help Center and Online Community. Users can also contact support via email, chat, or phone.

Pricing

GoCanvas provides two pricing plans that can be upgraded at any time. Each plan starts with a free trial and is paid on an annual basis.

  • Essential – The Essential plan costs $125 per month and accommodates up to three users (more can be added for an additional cost). It includes features, such as unlimited forms/submissions/data storage, real-time collaboration, autofill with preexisting data, the ability to capture and upload photos, offline access, one free demo form, priority tech support and a self-paced online onboarding program. GoCanvas offers analytics and integrations for an additional cost.
  • Elite – The Elite plan costs $375 per month and accommodates up to seven users (more can be added for an additional cost). It includes all of the features of the Essential plan, plus customer facing forms, analytics, integrations, API, single sign-on, two free demo forms and a dedicated customer onboarding program.

Shortcomings

Unlike other Document Management Solutions, GoCanvas does not capture image/paper taken from scanners or multifunction printers. It also does not have optical character recognition (OCR) capability.

Screenshots

GoCanvas Screenshot 1
GoCanvas Screenshot 2
GoCanvas Screenshot 3

About

GoCanvas was founded in 2009 to provide users with a unique Document Management Solution: customizable mobile apps to replace their paper-based processes. It has an application store with over 30,000 pre-built apps that work on all mobile devices.

Headquartered in Reston, VA, GoCanvas serves customers globally in more than 30 industries and over 70 countries.

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