UpKeep Pricing: Costs and Pricing Models

Disclaimer: We source public information for UpKeep’s pricing, including its own site. All pricing information within this resource is accurate at the time of publication.

UpKeep is a computerized maintenance management system (CMMS) designed for in-the-field technicians to access, edit and close work orders straight from their mobile devices without being tied to their desks. Some of its features include asset management, work order management, electronic signatures, collaboration and document management.

In this post, we’ll discuss UpKeep’s pricing plans in more detail.

Does UpKeep have a free trial?

New clients can sign up for a seven-day free trial of the Business Plus plan, and they will also get a free product demo with the UpKeep sales team.

UpKeep Pricing Plans

UpKeep has four pricing plans. We’ll list what’s included in each plan below (note that the prices reflect annual billing).

Lite – The Lite plan costs $20 per user, per month and includes basic features, such as unlimited work orders, preventative maintenance, asset management, custom tasks, unlimited request user licenses, and 24/7 support (phone, email, chat).

Starter – The Starter package is $45 per user, per month and adds on preventative maintenance optimization, custom checklists, inventory management, time tracking and 30-day analytics and reporting.

Professional – The Professional package is $75 per user, per month and includes multiple inventory lines, a customizable work request portal, advanced analytics and reporting, mobile offline mode and signature capture.

Business Plus – The Business Plus package adds on workflow automation, tracking features, API integrations, multi-site module support, custom dashboards, custom roles, purchase order management, Single Sign On and priority support. Pricing is no longer publicly available, so please contact the vendor directly for a quote.

Other Costs to Consider

Implementation

UpKeep offers a range of professional implementation services. They are:

  • Training only – This training only service is intended for Professional plan users that want to learn more about maintenance management. It costs $500 and includes access to on-demand resources and a two-hour workshop session from a dedicated UpKeep trainer.
  • Quickstart – The QuickStart plan combines implementation and training in one package and is designed to get the company’s UpKeep account up and running with 45 days. It costs $1,500 and includes a dedicated project manager, standard feature setup, data migration and one-hour team training.
  • Advanced – The Advanced plan includes expanded implementation and training services to get companies onboarded within 85 days. It costs $5,000 and includes all of the features of the Quick Start plan, plus two-hour team training and advanced feature setup.
  • Custom implementation – UpKeep offers an implementation and training plan that’s customized to the company’s requirements. Please contact the vendor for a price quote.

Conclusion

UpKeep has four flexible plans that companies can scale up or down if their needs change. Each plan includes robust features. UpKeep provides optional features and services for organizations with specific requirements.

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