Kronos Workforce Ready Review

Workforce Ready
Lowell, MA
Deployment Model:
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Workforce Ready At A Glance

Good: Flexible pay rules engine that suits a business' unique needs, mobile app for employee self service, Paycheck Analysis feature for reporting on total payroll expenses.
Bad: While payroll functionality isn't available globally, Kronos has a partnership with a few countries.
Bottom Line: Cloud-based payroll module that helps ease the administrative burden of payroll processing and distribution.

Product Overview

This review focuses on the Kronos Workforce Ready Payroll module. To learn about the Workforce Ready solution, check out our HRMS review here.

Workforce Ready Payroll, part of the unified Workforce Ready human capital management (HCM) platform, is an integrated payroll engine that simplifies the entire payroll process that provides accurate processing, end-to-end services, embedded compliance, and transparent employee self-service tools.

Companies can simplify their payroll processes, eliminate errors, and ensure employees has self-service functionality.

Key benefits include:

  • Control every step of the payroll process
  • Companies get the information they need when they need it
  • Manage payroll complexity and make changes with ease
  • Empower employees with a convenient mobile app and self-service tools


Payroll Process – Payroll prep checklist and quick links, gross to net, real-time payroll processing, direct deposits, pay stub printing/distribution, and a garnishment deduction wizard, to name a few.

Reporting – Change history reporting, Excel native reports, integrated report writer, data visualization, dashboarding capabilities

Payroll Services –  Kronos handles the tedious and complex post-payroll processing tasks, such as check printing and distribution, employee direct deposit, tax filing and payment and garnishment disbursement.

Benefits Administration –  Benefits features include benefits and insurance management, COBRA administration, leave request management, total compensation statement, workers’ compensation and Affordable Care Act Form 1094-C.

Payroll on Mobile – Employees can track pay, set up direct deposit and view tax forms (W-2 or 1099) at their convenience via a mobile device.

Target Market

Kronos Workforce Ready is used in various industries, including health care, state and local government, education, distribution, retail, financial services and manufacturing.

The Workforce Ready HR and Payroll solutions serve many subdivisions of larger enterprise companies, managing 100 to 10,000 employee pools.

We’ve listed 10 customers below:

  • YMCA
  • Aker
  • Advanced Home Care
  • AdvancePierre Foods
  • Prairie State Generating
  • Aztec Shops
  • LindenGrove
  • Washington County School District
  • Kansas Heart Hospital
  • Wexford Health Services

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Kronos’ experts facilitate a smooth implementation through every phase, partnering with the client to design a plan that leverages its Time to Value Deployment Model and reflects the organization’s size, industry, and specific business needs. It’ll also outline the client’s contributions to the project’s success, allowing them to manage expectations within the organization. Finally, Kronos incorporate quality checkpoints to ensure the client’s ongoing satisfaction and minimize schedule delays.

The Kronos Onboarding program provides step-by-step training, tools, and resources that helps customers to prepare for deployment through when they go-live by guiding them through each phase of its onboarding process.

After the software goes live, Kronos’ goals is to keep clients updated on the latest enhancements, increase user adoption and maximize their return on investment. Kronos has several programs, including:

  • Its quarterly What’s New, What’s Next webinars that feature information on the latest product upgrades
  • Best practices webinars that provide guidance on streamlining new features of Workforce Ready
  • Regional user groups where users can exchange ideas and information with local peers and product specialists
  • The KronosWorks annual conference where nearly 2,000 clients, industry thought leaders and solution experts come together to network and learn about best practices and new Kronos technology
  • The Workforce Ready Customer Advisory Board (CAB), composed of a group of nominated Workforce Ready customers across all industries.

Customer Service & Support

Kronos’s award-winning Support Services provides the answers and assistance its clients need, complementing the client’s existing resources and continually expanding the value they receive from their Kronos system. Support Services are available to help every area of the organization achieve optimal software and hardware productivity and peak performance for improved bottom-line results.

The Kronos Community has a plethora of support resources and services. End users can get support from fellow users and the Kronos experts in the Kronos Community. The Kronos Community offers a knowledge base of articles and product documentation, the ability to ask questions and get answers from Kronos staff and other users, getting alerts and notifications, a support ticket system and more.

If clients still have questions after they’ve explored the Community self-service options, they can reach out to Kronos’ support team.


Kronos doesn’t publicly release its pricing information. Please contact the vendor directly for a price quote.


While payroll functionality isn’t available globally, Kronos has a partnership with a few countries.


Kronos  Screenshot 1
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Kronos’ history started with MIT graduate Mark S. Ain patenting the microprocessor-based time-clock in 1979 — the first of its kind for recording workforce data.

In the mid-1980s, Kronos came out with its first time-clock management solution for PCs as a counterpart to the company’s time-clock hardware.

Following the company’s North American success, Kronos expanded its customer base internationally into Mexico, Australia and the UK. There are many Kronos locations worldwide.

Kronos employs over 5,000 employees worldwide, referred to as “Kronites” within the company’s close-knit workforce. The company has received numerous awards, such as Boston Business Journal’s 2019 Best Place to Work, Glassdoor’s 2019 Employees Choice Awards for Best Places to Work and Ventana Research Global Workforce Management Market Leader.

More than 40 million people use Kronos technology every day.

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