4 Ways Mobile CMMS Impacts Today’s Technicians

In today’s world, the center for all communication has become the mobile device. In the blink of an eye, continuous daily engagement is now a necessity.  This is especially true for businesses with employees who are always on-the-go.


Maintenance work requires reliable and attentive technicians to stay on their toes. As a result, there has been a lot of talk in the industry about mobilizing Computerized Maintenance Management Software (CMMS). With so much discussion, software is just beginning to emerge that will make real improvements to the needs of these often stressful jobs.

Here, we’ll go into detail about the four main reasons why there’s so much talk about this mobilization and why it’s important. Mobile CMMS is not only a popular feature, but will remain a necessity for future technicians.

1. Real-time data and improved group communication is key

A main issue with most maintenance jobs is that the work is often reactive. As problems occur, technicians must be ready to respond. Having a mobile CMMS not only improves communication so that all technicians are on the same page at all times, but also gives them the opportunity to respond immediately to issues.

In essence, they get real-time data over the entire operation and can view, create, and edit service and work orders right from the shop floor or construction site.

2. Reduce transit time between the office and the job site

With technicians spending most of their time out in the field, they shouldn’t be tied to their desk entering information into the CMMS. A CMMS solution should be fully portable to any mobile device and your technician should be able to close work orders, signal breakdowns, and take pictures right from where they are wherever they are.

Having access to information from anywhere dramatically saves time while also empowering employees to improve their quality of work. CMMS is evolving into a mobile-first product now that the hardware for mobile devices has proliferated our daily lives.

3. Your mobile device actually has some complex hardware

CMMS systems typically come with a range of features including a barcode scanner that saves technicians and their businesses tons of time and money. With a barcode scanning option, you can easily find parts and assets without having to dig through a very long list.

Imagine going up to a pump that needs maintenance, scanning its barcode, and in 2 clicks creating a work order right there. You can also upload photos or videos directly from your mobile device to make sure your team knows exactly what went wrong and what to expect.

4. Improved accuracy

We’ve all been there. We’ve forgotten to write things down on our notes, let specific details slip our mind, and forgotten to enter it into the CMMS for the next person. Having a mobile CMMS allows you to enter all of this information at the job site while maintenance is being performed.

We have found that just this single act of real-time data entry, can drastically improve accuracy for safety and regulatory compliance.


Author Bio: Ryan Chan is founder at UpKeep Maintenance Management. He is a Chemical Engineer by degree and started UpKeep out of passion and frustration by the lack of mobility in today’s CMMS systems. UpKeep has now been deployed to over 10,000 businesses and is a leader in mobile first CMMS.

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