What’s next for CMMS Software? 2019 Predictions

According to Limble’s 2018 research on maintenance management, trends in the CMMS software market include increased investment in the application, heightened use of mobile platforms, and a growing adoption of CMMS software to track comprehensive maintenance operations.

2019 CMMS Predictions by Better Buys

Industry insiders predicted most of these trends as 2017 became 2018. So, we sought our own experts and asked them to predict the next big thing in CMMS software as 2019 approaches.  

This is what they had to say. 

Expect to see a dramatic rise in CMMS implementation rates 

I think it would be safe to predict implementation rates of CMMS will raise dramatically.

This is because more and more companies are becoming OK with cloud software which has become drastically easier to implement. On top of becoming easier to use and quicker to implement, CMMS software are also becoming increasingly available.

It is not hard to believe that companies that do implement it gain a competitive advantage, which will be an incentive to other businesses to introduce a CMMS into their organization too. This turn of events could result in a dramatic increase in the implementation rates of different CMMS systems.

2019 BI Predictions by Better Buys

Bryan Christiansen
Limble CMMS


The next chapter in CMMS – The future holds more IoT, ML, API and mobility 

For the past decade, CMMS systems have been transforming maintenance department operations by making them smarter, leaner and above all, more efficient. And now they are challenged to do even more. The solution to improving CMMSs rests in extending current connectivity technology and making them even smarter. Here’s what’s on the horizon for CMMS users in the months to come: 

  • Internet of Things (IOT) is a form of connectivity that makes it possible to extend CMMS capabilities beyond the computers and mobile devices on which they are accessed. Using sensing devices and added software, IOT makes it possible for the CMMSs to talk to equipment and record relevant data regarding its functioning.  
  • Machine Learning is another way to fine tune CMMS capabilities by moving preventive maintenance toward predictive maintenance.  By adding data gathered from equipment, maintenance managers will no longer have to make maintenance schedule adjustments since the software does it for them. 
  • Application Programming Interface (API) is an advanced protocol that makes it possible for different programs to interface and communicate with each other. In addition to streamlining inventory control, supply orders and other maintenance operations, API adds another level of security when importing data.
  • Mobile Access using CMMSs utilizes integrated features found on new mobile device operating systems. These include voice commands, voice dictation and auto photo editing.  With these added features, mobile access communications will become simpler and more efficient. 

By pushing the envelope on Internet connectivity, CMMSs will have the ability to extend its capabilities to added devices, programs and equipment making it possible to integrate company functions into computer-based systems. The results will be even greater efficiency as seen by reduced labor utilization and costs. 

2019 CMMS Predictions by Better Buys

Daniel Golub
Hippo CMMS


More facilities will integrate IoT devices with their CMMS to prevent disasters and downtime

It’s 2018 but scheduling maintenance and creating work orders is still very manual. Consider a boiler that is known to cause issues when it reaches a certain temperature and vibrational frequency. Currently, the boiler must reach its failure point before a problem is detected and a work order created. But with IoT, a facility manager can attach a small device to the boiler to monitor its temperature and vibration. When readings hit a “yellow zone” value, a work order can be created within the CMMS. 

IoT implementations like these are currently possible but not widely used. However, as facility managers continue to think of innovative ways to decrease downtime and maintenance costs, they’ll be more receptive to adding IoT devices to their assets. When you consider the cost of IoT devices (a couple hundred dollars) and the cost of significant damage to an asset (thousands of dollars), experimenting with IoT devices just makes sense. 

2019 CMMS Predictions by Better Buys

Ryan Chan
Founder & CEO
UpKeep Maintenance Management 


Incorporating technologies is on the horizon 

There are many technologies on the horizon showing solid promise in CMMS, specifically for manufacturers. Artificial Intelligence/machine-learning will improve the CMMS by auto-calculating re-order points for parts, setting thresholds for meter-based PMs and other areas. Augmented reality/virtual reality will aid a technician’s ability to easily train and perform tasks. 3D printers will help parts and/or procurement managers use a digital inventory to print spare parts when needed.  

A good CMMS vendor will continue watching technology trends that will benefit the core mission of improving asset uptime, optimizing workforce and keeping the cost of spare parts under control. Their clients must worry about the core business – let the software vendor watch for modern trends to keep maintenance under control.  

2019 CMMS Predictions by Better Buys

Paul Lachance
Senior Manufacturing Advisor
Dude Solutions


Greater IoT integration is the future of CMMS in 2019 

With the demand for faster and easier system integration, CMMS will increasingly integrate with IoT. The integration will provide an increase in accuracy and efficiency; providing real-time data for more accurate preventive maintenance scheduling and better repair versus replace decisions for important assets. Businesses of all sizes, across all industries, will realize the benefits of having their CMMS and IoT devices working together. 

The Internet of Things (IoT) already plays an important part in today’s facilities management environment. Further integration of IoT devices with CMMS software will open up a world of new possibilities for maintenance management professionals and business owners. Giving these people instant access to actual equipment-run-time information versus expected useful life, and historical repair costs versus replacement costs will simplify equipment replacement decisions. This will also lead many businesses that have not already implemented a CMMS solution to do so in order to take advantage of automating different aspects of their business and reduce overall costs.

2019 CMMS Predictions by Better Buys

Jeff Roscher

Mobile CMMS adoption will surge in 2019

Adoption of Mobile CMMS will continue to grow. Many companies are still managing maintenance using paper or spreadsheets. Others have adopted a CMMS, but are not taking full advantage of its mobile capabilities. Our clients see tremendous advantages from mobile CMMS, including better and more accessible asset intelligence, increased labor productivity and efficiency, and enhanced maintenance workflow effectiveness.

All of these advantages contribute to substantial maintenance program cost savings. Maintenance technicians are becoming more tech savvy and this will help grow mobile adoption as workers embrace the benefits of mobile CMMS, performing their duties from just about anywhere, at any time and from any device.

2019 CMMS predictions by Better Buys

Andy Ruse
Vice President of Sales
Maintenance Connection

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  1. Phillip LaVine says

    It is exciting to see the direction of CMMS software. Now if we could get machine manufactures to play ball. What a wonderful world it would be if manufactures wrote maintenance procedures, checklists and inventory lists in a format which could be imported by the CMMS software. Hours are wasted by managers who have to find, interpret and re-write these items into the software, from the manufactures documentation. Without some benefit to the manufacture, we are likely never to see these types of changes.

    • Robert Gibb says

      Hey Phillip. This is really interesting feedback. I work alongside Ryan (featured in this post) at UpKeep and think we can do something with this idea.

      To start, we could work on standardizing PM checklists. When a company purchases a new machine, the checklist is pre-formatted so it can be easily uploaded to the CMMS.

      Feel free to email me at robert@onupkeep.com if you’re available to discuss in greater detail.

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