Zoho Analytics Pricing: Costs and Pricing Plans

Disclaimer: We source public information for Zoho Analytics’s pricing, including its own site. All pricing information within this resource is accurate at the time of publication.

Zoho Analytics is a self-service business intelligence platform that lets users quickly set up and analyze their data in dashboards and reports. It can be accessed from the cloud (Zoho’s own), deployed in the public cloud (e.g., AWS, Azure), or on premise. Zoho Analytics targets all sizes and industries, and it has many features, such as data connections, data preparation, collaboration, augmented analytics and embedded analytics.

In this post, we’ll discuss Zoho Analytics’s pricing model in more detail.

Does Zoho Analytics have a free trial?

Yes, Zoho Analytics has a 15-day free trial for organizations that want to deploy it in the cloud. Prospects can sign up for it via the Zoho Analytics site. Once the trial ends and the prospect wants to continue using Zoho Analytics, they can sign up for a free plan or upgrade to any of the paid plans.

For companies that prefer to deploy the software on premise, there’s a 30-day free trial.

Does Zoho Analytics have a free plan?

Yes, Zoho Analytics has a free plan for both its Cloud and On-premise versions. Its Cloud version’s free plan accommodates up to two users and 10,000 data rows and has basic features, such as:

• Unlimited dashboards
• Over 75 visualization options
• Up to five workspaces
• The ability to connect with data sources
• Up to three data imports
• Daily refresh rates
• Up to three query tables
• A formula engine
• Basic augmented analytics
• Basic collaboration (e.g., public reports, commenting
• Mobile apps
• Up to 1,000 API calls per day
• REST APIs
• The ability to export views as templates

For an on-premise version of Zoho Analytics deployed on a local server, the vendor has a free Personal plan intended for a single user. It includes features such as:

• 10 data tables
• 10,000 rows
• Five workspaces
• Over 250 data connectors
• Ask Zia
• Unlimited reports and dashboards
• Data blending
• Predictive analytics
• Data security

Zoho Analytics Pricing Plans

As noted, Zoho Analytics is deployed in the cloud or on-premise. We’ve listed pricing details for each deployment below.

Cloud

In addition to the free plan, there are four paid plans (billed annually):

Basic

The Basic plan costs $24 per month and accommodates up to 500,000 data rows. It includes all of the features of the free plan, plus:

• Unlimited workspaces
• Prebuilt reports
• The ability to connect with any two business applications
• Unlimited data import and query tables
• Up to four active email schedules
• Basic data storytelling features
• Up to 4,000 API calls per day

Standard

The Standard plan costs $48 per month and accommodates up to five users and 1 million data rows. It includes all of the features of the Basic plan, plus:

• The ability to connect with over 50 business applications
• Hourly data refreshes
• Data snapshots (recording historical data at a specific point in time)
• Conversational analytics
• Up to 10 active data alerts
• Up to 10 active email schedules
• Advanced data storytelling features
• Data governance and administration (e.g., encryption, data backups, access logs)
• Up to 10,000 API calls per day

Premium

The Premium plan costs $115 per month and accommodates up to 15 users and 5 million data rows. It includes all of the features of the Standard plan, plus:

• The Zoho DataPrep module
• Zia Insights
• Up to 30 active data alerts
• Optional analytics portal
• Up to 15 private links
• Up to 30 active email schedules
• Activity logs
• Up to 30,000 API calls per day
• Logo rebranding

Enterprise

The Enterprise plan costs $455 per month and accommodates up to 50 users and 50 million data rows. It includes all of the features of the other three plans, plus:

• Up to 100 active data alerts
• Standard analytics portal
• Unlimited private links
• Up to 100 active email schedules
• Up to 100,000 API calls per day
• The ability to load reports and dashboards up to five times faster

A note for all four plans: If a company wants to add on additional users to their plan, there’s a fee of $6.40 per user, per month (billed annually). For viewer-only roles, there’s a cost of $80 per month for a minimum of 25 viewers.

On-premise

In addition to the free Personal plan, there’s the paid Professional plan that starts at $30 per user, per month for a minimum of five users. It adds on:

• Unlimited data tables, rows and workspaces
• Logo rebranding
• High performance
• Data alerts
• Commenting
• Slideshows
• Access control
• User roles
• Public and embedded views
• Optional premium support
• Live chat support.

Companies can add on viewers ($10 per viewer, per month for minimum of 10 viewers), concurrent guests ($8 per concurrent guest, per month for minimum of 25 concurrent guests) and email schedules ($8 per email schedule, per month for minimum of 25 schedules).

Pricing for the Professional plan via private cloud deployment varies. Costs for AWS, Azure and Docker start at 25 cents per hour plus AWS usage fee, 4 cents per hour plus Azure infrastructure fee and $30 per user, per month, respectively.

Companies that require a custom plan or embedded analytics can contact Zoho Analytics for a quote.

Additional Costs to Consider

Implementation & Training

Zoho Analytics doesn’t have setup fees, but it has a wide partner network for clients with custom implementation needs. There may be additional fees depending on the partner, so prospects should contact the vendor for more information.

Zoho Analytics offers a virtual two-tiered training program. The Beginners course is free and is done via a four-hour hands-on session. The Advanced course is a paid one, and it takes over six hours. Pricing for the Advanced course is available by quote.

Customer Support

Users can browse the knowledge base, participate in community forums, submit a support ticket via Zoho Desk or contact support by email. The free plan includes a 48-hour response time, while the paid plans add on a 24-hour response time, remote assistance and toll-free support during regular business hours. In addition, live chat support is available to users under the Enterprise plan.

Zoho Analytics offers optional premium support for Premium, Enterprise and Professional plan users. It costs 20% of the license fee and includes all of the free support features, plus 24/5 live chat and toll-free support, an escalation contact number, quarterly features update calls and a first response time within eight hours.

Conclusion

Zoho Analytics offers flexible and scalable deployment and pricing. Individual users or small teams that only need basic functionality can benefit from the free plan, while companies that want a more robust solution can choose from a paid plan that fits their needs. Companies with more custom needs can reach out to Zoho Analytics for more information.