Lexmark CX825 Series Review

Good: Flexible configuration, two finishing options available, 10" e-Task color touchscreen.
Bad: Doesn't accept 11" x 17" paper, not intended for small businesses.
Bottom Line: This series of large-workgroup MFPs uses Lexmark's new features while retaining its older ones (e.g., Rewards Program).
Vendor:
Product:
Price:
Intended Users:
Lexmark
CX825 Series
$3,999
Large offices
Speed Black:
Speed Color:
Processor:
Memory:
55ppm
55ppm
1.6GHz
2,048MB
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Product Overview

The Lexmark CX825 Series joins its multifunction printer (MFP) cousin, the CX820 Series, as part of a new generation of color printers and MFPs in Lexmark’s lineup.

These new devices print and copy at 55 ppm in both black and color, and they’re intended for large workgroups and offices. They feature Lexmark’s latest generation of its eTask interface: a 10″ color touchscreen that works like a tablet with a 10-key number pad. All devices accept up to A4 paper size (8.5″ x 14″).

Lexmark continuously upgrades its products with newer features to make office printing more efficient while retaining its innovative cost-per-page program. They’re affordable options for high-volume printing offices that need color and multifunctionality.

There are three configurations in the CX825 series. They are:

  • The Lexmark CX825de ($3,999), which is the base model
  • The Lexmark CX825dte (price unknown) that includes two additional standard 550-sheet trays
  • The Lexmark CX825dtfe (price unknown) that includes a standard inline stapling finisher

All devices include a 1.6 GHz processor and 2,048 MB of memory that’s expandable to 4,096 MB. Lexmark offers a standard hard drive on all devices. First-page-out time in color is 6.5 seconds. Printing, copying, scanning and faxing are all standard functions.

Lexmark has a new solution that supports these devices: the Kofax Onboarding Agility framework. It’s designed to help customer-intensive industries (such as banking and health care) streamline their new customer onboarding processes. Its features include an analytics dashboard, reference templates, sample process workflows, customizable user interfaces and interactive customer communications.

More details on these devices are in our Features section below.

Features

PCL and PostScript printing language are supported. Other standard printing languages include direct PDF, direct image, personal printer data stream (PPDS) and Microsoft XPS. USB and Ethernet connectivity are standard, while Wi-Fi is optional.

Paper handling starts with a 550-sheet tray and a 100-sheet multipurpose feeder. The CX825dte and CX825dtfe include two additional 550-sheet trays with their standard configuration. Optional paper trays include an additional 550-sheet tray and a 2,000-sheet high-capacity tray for a maximum number of 4,500 sheets.

The devices support up to A4 (8.5″ x 14″) paper size as well as envelopes. The output capacity is 500 sheets. There’s also a 150-sheet automatic document feeder. Single-pass duplexing is supported. The CX825dtfe includes a standard inline stapling finisher (optional on the other devices).

Lexmark also offers an optional multiposition stapling finisher with a built-in hole punch kit.

The monthly duty cycle is 200,000 pages. However, Lexmark recommends a range of 3,000 to 30,000 pages per month.

In addition to color printing, color copying, color scanning and color faxing are supported. Users can scan to email, to FTP, to USB flash drive, to network and to Lexmark Document Solutions Suite. File formats that support scanning are TIFF, JPEG, PDF, secure PDF and XPS. The devices also include advanced scanning features, such as automatic deskew, mixed-size scanning and page-level jam recovery.

The faxing function uses the 33.6 kbps modem.

As with its older printers and MFPs, Lexmark provides an excellent cost per page on the CX825 Series. It uses Lexmark’s Unison Toner. The Unison Toner’s print system has a separate toner, imaging unit and fuser, using a multi-piece architecture design that leads to reduced toner waste and long-life system reliability. It also prints at up to 1,200 dpi for crisper print quality. And it alerts users when supplies are needed (e.g., low toner warning and number of pages left to print).

Just like it’s done for many years, Lexmark offers its Rewards Program, which is a loyalty program that provides customers with a free high-yield toner cartridge for every 10 toner cartridges sent back to Lexmark for recycling. It also provides a free imaging kit when needed. Consumable prices under the Rewards Program tend to be significantly cheaper.

For our calculations, we’ve used the prices based on the high-capacity yields of each cartridge (33,000 pages for extra-high-capacity black and 17,000 pages for each color) and the Rewards Program. We calculated the cost per page as 1.1 cents in black and 8.7 cents in color. The higher-capacity yields reduce the need to order new cartridges frequently, therefore contributing to the lower cost-per-page.

  • Automatic Document Feeder?
  • Duplexing?
  • Ethernet Connectivity?
  • Wireless Connectivity?
  • Mobile Printing/Scanning?
  • Finishers?

Shortcomings

These printers don’t accept ledger-sized (11″ x 17″ or A3) paper.

Also, some businesses may not require high-volume printing.

Lexmark CX825 Series Review Q&A

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About

Lexmark is uniquely focused on connecting unstructured printed and digital information across enterprises with the processes, applications and people that need it most.

For more information, please visit www.lexmark.com.

Send feedback or corrections to feedback@betterbuys.com.

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