Workday Peakon Review

Workday
Product:
Vendor:
Founded:
Headquarters:
Peakon
Workday
2005
Pleasanton, CA
Ownership:
Customers:
Deployment Model:
Free Trial:
Private
10,000+
Cloud
No
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Peakon At A Glance

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Bad:
Bottom Line:

Product Overview

Workday Peakon Employee Voice is a continuous listening platform that provides real-time insights, so organizations can improve their employee engagement. It uses AI to collect and analyze employee feedback on a variety of topics and then gives recommendations to managers and leaders.

Features

Some of the features that Workday Peakon offer are intelligent surveys, personalized dashboards, one-on-one conversations between managers and employees, leadership development and action plans.

Target Market

Workday targets a wide variety of industries, such as healthcare, higher education, manufacturing, finance, technology, and retail. They also have role-based solutions that targets the C-Suite (CHRO, CEO, CFO, CIO).

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Implementation/Integration

Workday partners with other organizations to help companies deploy the product. Deployment is a five-step process, which includes:

  • Project Plan Review
  • Integration Approach Review
  • Prototype Configuration Review / Integration Build Review
  • Test Review
  • Final Configuration Review

Customer Service & Support

Workday has created a support team called Workday Support to help provide answers and resolutions to questions or issues. The customer can file a request for support via the online Workday Customer Center. Once the request has been made, customers will receive a case number and a confirmation email, as well as status updates. The request then gets routed to the appropriate customer service representative.

Pricing

Pricing is not publicly available, so please contact Workday for a custom quote.

Shortcomings

Screenshots

Workday Screenshot 1
Workday Screenshot 2
Workday Screenshot 3

About

Headquartered in Pleasanton, CA, Workday has multiple offices in the U.S. and worldwide, including Europe and Asia.

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