Vendor:
Founded:
Headquarters:
LBi Software
1982
Melville, NY
Customers:
Deployment Model:
Free Trial:
Unknown
Cloud
No
HR HelpDesk At A Glance
Product Overview
LBi Software’s HR HelpDesk is a case management solution that empowers HR teams to handle their employees’ questions more efficiently. HR teams can develop a customized self-service portal for employees to update their personal info, find documentation, and more. HR HelpDesk can also leverage machine learning to answer an employee’s question before escalating to HR.
Features
Some features include a knowledge base, case history, custom workflows, analytics, chat, and advanced search.
Target Market
The HR HelpDesk software targets businesses of any size.
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Implementation/Integration
The implementation process and timeline varies depending on the client’s needs.
Customer Service & Support
Users can contact support by phone or email.
Pricing
Pricing is not publicly available, so please contact LBi Software for a custom quote.
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About
LBi Software provides precisely engineered, customer-focused software solutions and analytics developed from more than 30 years of experience in HR technology and Sports Information Management.
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