Linxup Review

Product:
Vendor:
Founded:
Headquarters:

Linxup
Linxup
2004
St. Louis, MO

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
46,000+
Cloud
Yes

Product Overview

Linxup is a GPS tracking solution that allows users to track their fleet’s route, maintenance and driving behavior in one place. It has an easy-to-install tracker, and users can monitor their fleet in real time via the web or Linxup’s mobile app.

The software has numerous benefits, including:

• Streamlined fleet management processes
• Reduced costs on insurance premiums, fuel and other expenses
• Increased driver safety
• Improved customer service

Linxup also has two add-on solutions: the Dash Cam and the Electronic Logging Device (ELD). The Dash Cam includes front and rear cameras that capture events surrounding the vehicle, even when it’s turned off. It stores up to 66 hours of video footage in the cloud. Users can receive important alerts (e.g., collisions, breaking glass, harsh braking, motion detection) and share the video with police or insurance companies. The Live View feature lets users see the vehicle and communicate with drivers in real time.

The ELD solution has extensive features to keep companies in compliance with regulatory mandates. It automatically records driver hours, monitors their behavior and tracks the vehicle’s maintenance. The ELD eliminates manual driver logs, and users can generate reports that show proof of compliance. There’s a one-time cost for the hardware, plus $39.99 per month if users want the combined ELD and GPS tracking data plan.

Features

Here are some of Linxup’s key features:

Real-time GPS tracking – Fleet managers can get an at-a-glance view on their fleet’s performance, such as speed, direction and current location. The vehicle tracker provides minute-by-minute location updates while in transit and a once-an-hour update when the vehicle is turned off. The Google Maps-interactive route replay shows the entire traveling history, including indicators, alerts and other events, and managers can drill down into street-level data for additional insights. Managers can also create landmarks or geofences that send alerts when the vehicle enters or leaves a designated area.

Diagnostics Trouble Code (DTC) monitoring – With this feature, users will get an alert when a check engine light appears, and they can click on the Details icon to see the exact code. They can choose to receive the check engine light alert by text, email or in-app notification.

Driver performance – Fleet managers can see their driver’s performance using the daily driver safety report card that tracks metrics such as speeding, idling or harsh braking. The report card provides a driver performance score as well as a summary of safe driving behavior. Managers can use this data to coach their drivers on improving safety and reducing unnecessary fuel use.

Vehicle maintenance – This feature lets users track the vehicle’s maintenance schedule, including oil changes, tire rotations, license renewals and warranty expiration. A maintenance schedule is imported into the software, which sends reminders of when service is due.

Alerts and reporting – Users can customize their alert settings for different vehicles and groups. For example, they can receive time-sensitive alerts right away, important but less time-sensitive updates hourly or less urgent alerts in a daily summary. They can also get real-time alerts for specific activities, such as unauthorized vehicle usage or device tampering. In addition, Linxup offers reporting templates and interactive dashboards.

IFTA reporting – This is an add-on feature that automates the International Fuel Tax Agreement (IFTA) reports that are sent to the state’s department of transportation. The software can generate fuel and mileage tax summaries, calculate the fuel tax per vehicle and let users see fuel usage and tax rates.

Linxup Plus– Linxup Plus is an optional suite that provides dispatch and time-tracking features. Dispatchers can assign jobs to the drivers and message them from the mobile app. They can also track the job’s status, including time worked, and receive a confirmation that the job has been completed.

Target Market

Linxup has over 46,000 customers of all sizes and in many industries, such as construction, food and beverage, government and utilities.

We’ve listed 10 of its customers below.

Implementation/Integration

Companies can order the tracker (either plug-in or wire-in) and sign up for the data plan by phone or online. Once they receive the tracker, they can install it using video tutorials that show the three-step process.

Customer Service & Support

Users can contact customer support by phone, email or live chat.

Pricing

Linxup has two monthly data plans that connect to the 4G network and include software upgrades, access to the web portal, a mobile app and customer support. Companies can sign up for a month-to-month plan with a one-time cost of $39.99 for the GPS tracker plus $22.99 per month or a three-year plan that costs $22.99 per month and includes the GPS tracker.

Linxup offers a software integration plan for an additional $7 per month, the IFTA reporting feature for $11.99 per month, and the Linxup Plus suite for $7 per vehicle, per month.

Companies that want to order multiple trackers or the dash cam solution can contact the vendor directly for a quote.

Shortcomings

Some users have experienced occasional glitches with the GPS (e.g., showing a location where the vehicle never was). And while the tracker doesn’t generally drain a vehicle’s battery, that could be an issue for hybrid vehicles if they’re parked for a long period of time.

Screenshots

About

Linxup aims to provide powerful, easy-to-use and affordable GPS tracking solutions to help organizations efficiently manage their vehicles, assets and equipment.

Founded in 2004, the vendor’s offerings to clients include quick-to-install trackers, transparent pricing and free, unlimited U.S.-based customer support.

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