Striven Review

Product:
Vendor:
Founded:
Headquarters:

Striven
Miles Technologies
2008
Lumberton, NJ

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
8,600+
Cloud
Yes

Product Overview

Striven is a cloud-based enterprise resource planning software that empowers companies to work smarter. Instead of using a modular approach like most ERP solutions, the vendor includes all of its core features in one platform. Striven is ideal for remote, hybrid, and office environments because it provides all of the tools users need to work efficiently from anywhere.

The software has numerous benefits, such as:

• Improved productivity and collaboration
• Customizable functionality
• Accessibility for external users (e.g., vendors, customers) via dedicated portals
• Integration with third-party tools (e.g., banking software, Google, Microsoft)

Features

Here are some of Striven’s key features.

Accounting – The software has full accounting functionality, including a general ledger, accounts payable features and accounts receivables features. It integrates with banking accounts (e.g., TD Bank), so users can reconcile their revenue and expenses against their accounts. They can also get a 360-degree view of their data via a dashboard, create financial reports and set up bills and invoices. What’s more, Striven’s finance features can be customized for specific types of organizations, like governments and nonprofits. Additional features include order management, tax management, expense tracking and payroll. For companies that prefer to use their own payroll software, Striven offers integration at no extra cost.

Customer relationship management (CRM) – Sales reps can track their entire pipeline with the CRM dashboard, and they can create reports based on specific metrics, such as revenue and customer demographics. Marketers can set up triggered email messaging or drip campaigns for each stage of the buyer journey. The software also includes surveys and other tools to help marketers nurture relationships with their current customers.

Project management – Users can track all of the details of their projects, including budgets, tasks, milestones and resources. They can assign tasks and set up workflows with a drag-and-drop interface, share files, visualize statuses in their preferred view (e.g., Kanban boards, lists, Gantt charts) and receive alerts. Striven integrates with Outlook, Gmail and other calendars for scheduling meetings, and it also connects with Google Workspace, where emails can automatically be turned into tasks.

Human Resources (HR) – With the built-in applicant tracking system, recruiters can send job postings, schedule interviews and communicate with candidates. They can also store documents, such as assessments, background check results and onboarding forms (e.g., W-4s, I-9s).

Other features include employee profiles (e.g., salary, benefits), a real-time news feed for company announcements and time and expense tracking. Finally, recruiters can run reports on applications, skills and other metrics, and they can filter the data based on different criteria.

Inventory management – Users can monitor inventory items in real time for a single site or multiple warehouses, as well as evaluate their current inventory stock with status reports. They can also set up thresholds that trigger alerts if items need to be reordered. The software has custom features that accommodate specific business needs, such as configurable stock locations. And it supports manufacturing operations, as users can create bills of materials and calculate the costs of materials. Additional features include purchase order management, barcode scanning and inventory valuation.

Productivity – Striven includes productivity tools to help users work smarter, such as real-time chat, a resource navigator, a smart calendar, goal tracking and time management. In addition, users can customize dashboards, reports, lists and other features.

Portals – With the add-on Customer, Vendor and Candidate portals, companies can provide access to their external users. Customers can make payments, track their orders and communicate with the customer service team. With the Vendor Portal, vendors can get work orders and submit invoices, while internal users can search for new vendors and send PO requests to multiple vendors. Finally, candidates can upload resumes, complete applications and assessments and communicate with recruiters.

Target Market

Striven targets businesses of all sizes and in many industries, such as transportation, distribution, manufacturing, professional services, field services and retail. We’ve listed 10 of its clients below.

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Implementation/Integration

New clients can sign up for a 30-day free trial of the software before selecting any of the paid plans. The free trial covers up to three Vendor, Customer and Candidate portals each. Striven offers implementation guides that walk users through each of its features.

The software integrates with third-party systems, such as Google, Microsoft, payment processing gateways, banking solutions and calendars. Developers can connect Striven with their company’s existing systems via API.

Customer Service & Support

Users can access the support portal to browse how-to questions, submit ticket requests or chat with the support team. Striven has a premium support plan that includes phone support, a one-hour rapid response guarantee, an assigned Striven advisor, configuration recommendations and personalized videos on new product releases.

Pricing

Striven has two user-based monthly subscription plans: Standard and Enterprise. The plans share many features, except that the Enterprise plan supports increased usage limits for specific features (e.g., unlimited charts of accounts, unlimited inventory locations).  The Standard plan costs $35 per user, per month, while the Enterprise plan is $70 per user, per month. For companies with fewer than five users, there’s an additional $25 per user fee.

Striven also provides monthly plans for its customer, vendor and candidate portals. Those portals are free for up to 100 customers/vendors/applications per month, costs $99 per month for up to 500 customers/vendors/applications per month and $499 per month for unlimited access.

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Shortcomings

Some users have mentioned that because of the software’s robust features, there’s a learning curve and that the initial set-up was time-consuming.

Screenshots

About

Miles Technologies’ mission is to provide connected software that empowers organizations to develop a people-centric culture and eliminate silos. With over 20 years of software experience, the vendor has helped over 8,600 companies of all sizes make their operations more secure and valuable to their customers.

Miles Technologies has received several accolades for Striven, such as the 2019 FinancesOnline’s Premium Usability and Rising Star awards, the 2019 CIO Review’s list of 20 Most Promising ERP Solution Providers and three 2020 awards from Digital.com for Best Accounting Software, Best Billing and Invoicing Software and Best ERP Software, respectively. The company is headquartered in Lumberton, NJ.

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