Dolibarr and Odoo are two open source enterprise resource planning (ERP) software solutions that help organizations automate their processes. They both include robust features and cloud-based deployment options.
In this post, we compare Dolibarr and Odoo on several factors.
What is the Difference Between Dolibarr and Odoo?
- Both solutions generally have similar functions, but Dolibarr’s Human Resource module only has leave management and recruiting features, while Odoo includes other HR features like performance management and learning management.
- Dolibarr’s open source solutions covers most features, whereas Odoo requires users to upgrade to Odoo Enterprise in order to get specific features.
- DoliCloud’s premium support consists of priority email. Odoo Enterprise has a dedicated consultant and 24/5 email and live chat support.
Product Overviews
The following excerpts from our Dolibarr and Odoo reviews summarize each ERP software solution:
Dolibarr
Dolibarr is an open source software that helps organizations manage their business functions. Developers can install the source code onto their servers and customize it to fit their company’s needs. Dolibarr is built on a modular design, so developers can choose to install only the features they need.
The software includes several core modules, which are:
- Customer relationship management (CRM) and sales
- Product and stock
- Human resources
- Finance and billing
- Marketing
- Content management system (CMS)
- Productivity
In addition to deploying on premise, organizations can choose to purchase the DoliCloud option, which has a 15-day free trial and two subscription tiers.
Odoo
Odoo ERP is a comprehensive open-source ERP software made up of an integrated suite of business modules (known as apps), including customer relationship management, accounting, inventory management, project management, warehouse management, manufacturing and purchasing. These modules aim to efficiently and seamlessly communicate with each other to exchange information.
Odoo boasts over 40 main apps that are regularly updated, and more than 16,000 third-party plug-ins are available in its app store. Because it’s a modular system, customers can start with a subset of tools and add modules as needed.
Features Comparisons
Financial Management
Dolibarr
In Dolibarr’s Finance and Billing module, financial data (e.g., expenses, revenue) is pulled into the general ledger from other solutions, so users can validate the data and export the ledger into their financial system. With the billing and payments feature, users can create invoices and follow up on unpaid invoices. The Finance and Billing module integrates with payment processing systems, which allows for online payments from customers, and it also integrates with bank accounts.
Odoo
Odoo’s Accounting app has many beneficial features, such as an accounting dashboard, bank synchronization and expense management. Users can customize their cash flow statements or balance sheets, and they can filter, annotate and compare data within their financial reports. Odoo can automatically turn sales orders or delivery orders into electronic invoices, and users can set up automatic follow-ups for payment reminders. The software has a dedicated customer portal where customers can see invoices and pay for their orders. Customers can also scan in the QR code on their invoice and pay from their banking app. Finally, there’s a Smart Reconciliation Tool that uses machine learning to deduce the first manual reconciliation and then automatically reconcile journal entries from bank statements against the general ledger.
Bottom Line
While both solutions have similar financial management functionality, Odoo has two unique features: the ability for customers to make payments via a QR code and its Smart Reconciliation Tool.
Inventory Management
Dolibarr
Dolibarr’s Product and Stock module lets users manage their product and service catalogs, including the price and quantity of each item. They can also track the stock from each warehouse location, and they can set up automatic stock replenishment in a few clicks. Other features are procurement management, shipment tracking, serial/lot management and materials resource planning.
Odoo
Odoo has a double-entry inventory management system that allows full item traceability (e.g., low traceability, serial traceability) from supplier to customer. Users can scan items with a barcode scanner and inventory information will automatically show up in the software. Odoo has automatic replenishment features to prevent stockouts, and users can set up a threshold for triggering an item reorder. Additional inventory management features include drop-shipping, cross-docking, inventory valuation, multiple units of measure, inventory forecasting and multiwarehouse operations. Finally, users can send their products by FedEx, UPS and other shipping providers via a third-party integration.
Bottom Line
Dolibarr and Odoo share similar inventory management features, such as the ability to track items in multiple warehouses and automatic stock replenishment. But while Dolibarr has shipment tracking features, it doesn’t integrate directly with shipping providers. Odoo, on the other hand, integrates with many shipping providers for an extra fee.
Customer Relationship Management (CRM)
Dolibarr
Dolibarr’s CRM module stores all contact information within a database, so sales reps can manage their pipelines, create quotes and process orders. Contact information can be exported into a spreadsheet or another third-party application.
There’s a separate Marketing module where marketers can create email campaigns with either the WYSIWYG editor or the HTML editor. They can import email addresses from different sources, and the software automatically discards duplicate emails. Marketers can test emails with a single click and monitor opens, clicks and other campaign metrics. There’s also a tool for creating and sending surveys.
Odoo
Odoo’s CRM app has automated features for scheduling sales activities, such as calls and meetings. It also includes pipeline management features that allow users to move opportunities from one stage to another with a drag-and-drop user interface. Users can make calls or send emails directly from the app, as well as measure their sales performance with real-time data in custom dashboards and reports. Odoo CRM integrates with the Email Marketing, Sign and Sales apps for more advanced features.
Bottom Line
Dolibarr and Odoo both share the same CRM features, including separate modules/apps for email marketing functionality. The main difference between them is that Dolibarr doesn’t have sales performance reporting tools, while Odoo does.
Human Resources
Dolibarr
With self-service functionality, employees can manage their leave, request time off, and fill out their timesheets and expense reports with Dolibarr. Managers can approve time-off and expense reimbursement requests. There’s also a recruitment feature that helps organizations manage their hiring processes. Users can create and publish job openings and track incoming applications.
Odoo
Odoo’s Human Resources function consists of several integrated apps. The Employees app stores individual employee profiles, so managers can track attendance, employees’ contract status, timesheets and other criteria. Employees can monitor their leave and submit time-off requests for approval. The Employees app also has collaboration features, such as a social network for sharing files, discussions and chatting, and gamification for improving engagement and performance.
The Recruitment app allows recruiters to manage the entire hiring process, and the Appraisal app helps companies manage the performance management process with review templates and automated workflows. What’s more, with the Expenses app, employees can capture expenses and submit them for reimbursement. Finally, Odoo has a free eLearning app that allows organizations to set up and manage training programs, including creating course content, setting up assessments and tracking certifications.
Bottom Line
Both software solutions have leave management, expense reimbursement and recruitment features, but Dolibarr doesn’t include employee collaboration, performance management and learning management features, while Odoo does.
Pricing
Dolibarr
Dolibarr is open source software, so it’s free. However, some of the modules and plugins that are available in the DoliStore marketplace may require a nominal fee.
DoliCloud has two packages: Basic and Premium. Please note that Dollibar’s pricing is typically presented in euros. The Basic package starts at €14 per user, per month ($14.96 per user, per month) and has 4 GB of storage and the basic features of Dolibarr ERP & CRM. The Premium package costs €30 per month plus €15 per user, per month ($32.46 per month plus $15.07 per user, per month) and has all of the features of the Basic package, plus 20 GB of storage; 5,000 API calls per month; and priority email support.
Odoo
Odoo has two editions: Community and Enterprise. Odoo Community is open-source software, and users can simply download the source code for free. It includes access to the following apps:
- Website Builder
- Blog
- eCommerce
- Forums
- Live Chat
- eLearning
- Sales
- CRM
- Point of Sale
- Invoicing
- Inventory
- Purchase
- Manufacturing
- Maintenance
Odoo Enterprise is a paid edition that can be deployed on premise or in the cloud. It has a free plan that includes access to only a single application/module, and it accommodates unlimited users. Then, it has two paid plans: Standard and Custom. The Standard plan costs $24.90 per user, per month (with discount included for new users) that accommodates an unlimited number of apps. The Custom plan costs $37.40 per user, per month and are for organizations that prefer to customize Odoo to fit their requirements.
Odoo also provides an Implementation Success Pack in four pricing tiers that range from $3,060 to $21,250.
Bottom Line
Although some of Dolibarr’s modules may require a small fee, most of its features are included for free in its open source software. Odoo Community, on the other hand, may require users to upgrade to Odoo Enterprise for access to specific features.
Customer Support
Dolibarr
There’s a community forum for users to collaborate on troubleshooting and other issues, and DoliCloud offers email support in English and French. Users on the DoliCloud Premium package can get priority email support. Organizations can also contact their Dolibarr partner for additional support if needed.
Odoo
For Odoo Community, support is limited to the Odoo Community forum, product documentation and tutorials. Odoo Enterprise, meanwhile, has 24/5 (Monday through Friday) email support for billing or subscription questions, bug-fixing services or issues with version upgrades. Lastly, the Implementation Success Packs also include access to a dedicated consultant and 24/5 email and live chat support.
Bottom Line
Both vendors provide similar support offerings, but Dolibarr doesn’t have live chat at all. However, Odoo’s live chat support is reserved for companies that purchase any of its Implementation Success Packs.
ERP Vendor Comparison Guide
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