Qlikview Review

Qlik
Product:
Vendor:
Founded:
Headquarters:
Qlikview
Qlik
1993
Radnor, PA
Ownership:
Customers:
Deployment Model:
Free Trial:
Public
45,000
Cloud, On-Premise
Yes
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Qlikview At A Glance

Good: Google-like search protocol for finding data, ability to combine data sources, no need to rely on IT.
Bad: Self-service difficulty for non-tech users, some filtering issues at the end user and developer levels.
Bottom Line: Qlik's in-memory processor vastly speeds up the application and allows it to refresh in real-time, providing insights as data is added.

Product Overview

QlikView distinguishes itself from other BI tools through its unique inference engine, which maintains data associations automatically. As opposed to query-based tools, Qlik’s interference engine (known as Qlik Associative engine) maintains associations in the data automatically.

QlikView implements a Google-like search that also works in an associative manner, conveying results for the phrase and also for things commonly related to that phrase. An example of this “indirect” search would be if an end user needed to find out the contact information of a marketer for a company, but they didn’t know the name or the company, only what the marketer specializes in.

Relationships in data are easily illuminated with QlikView’s visuals. Relevant data, and important relationships, will be identified and highlighted in a given color, making for timely and efficient insights. Irrelevant data is colored gray to avoid wasted time.

QlikView is available in two editions: Personal and Enterprise. The personal edition is intended for individual use on a personal computer. There are no expiration periods or limitations, and it contains all the same features for app development and data manipulation as the enterprise version. The enterprise edition includes unlimited capabilities for data access and app development.

Clients can also customize QlikView with these following add-ons:

  • Qlik NPrinting for reporting distribution and scheduling, including embedding reports within Microsoft Office programs
  • Qlik Market, a marketplace of apps, connectors and extensions
  • Qlik DataMarket that provides ability to merge internal and external data sources to give users a bigger picture of their data
  • Qlik GeoAnalytics for advanced map visualization and location-based analytics
  • Qlik Connectors for the ability to connect data from a variety of sources

Features

QlikView’s latest product release, version 12.2, includes a number of upgrades, such as:

  • Advanced analytics integration, such as advanced calculations with Python and other third-party engines
  • Web client enhancements, including Detach and Set Reference options for charts, switching UI language, and copy cell functionality in lists, straight tables and pivot tables
  • Exporting to Excel’s XLSX format
  • KML support in map visualizations
  • Enhanced shared file management features, such as ability to remove inactive users from data

  • Ad Hoc Analysis?
  • Online Analytical Processing (OLAP)?
  • Predictive Analysis?
  • Profit Analysis?
  • Trend Indicators?
  • Ad Hoc Reporting?
  • Automatic Scheduled Reporting?
  • Customizable Dashboard?

Target Market

Qlik has a wide and diverse client base from around the world that includes many industries, ranging from startups and higher education institutions to government entities and media outlets. Some of their key customers are listed below:

  • Albany Times Union
  • Allina Health
  • King.com
  • Global Retail Bank
  • US Synthentic
  • Austin Fire Department
  • Bassett Healthcare
  • Big Brothers Big Sisters of America
  • Autodesk
  • Centerstone Research Institute

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Implementation/Integration

Clients can download the Personal edition of QlikView from Qlik’s site. For its Enterprise edition and other Qlik products, Qlik Consulting offers a dedicated project manager that works with the client on implementation.

The implementation process is broken down into three main phases:

  • Discovery – The Discovery phase consists of a requirements workshop where the client’s internal team and Qlik’s project manager discuss the client’s goals and needs regarding the software. Other components of this phase includes feasibility analysis and a detailed project plan with budget, time frame, and resources.
  • Execution – QlikView is developed during this phase and tested for quality control by the client’s internal team.  Depending on the client’s needs, some components can be rolled out and tested in agile increments. Any data modeling and other platform configurations are also done during this phase.
  • Deployment – In this phase, QlikView is rolled out to the client’s end users. Qlik also provide training services and documentations to the end users.

Customer Service & Support

There are two levels of support: Basic and Enterprise. The Basic level includes phone, live chat and tech support during regular business hours, a self-help portal, forums, a Knowledge Base, product updates, webinars and videos.

The Enterprise level includes everything from the Basic level plus:

  • 24/7 coverage for critical (Severity 1) issues and nine hours a day (seven days a week) coverage for less critical (Severity 2 and 3) issues
  • Business-critical service level agreements prioritized to specialists or certified engineers
  • Advising client of product release and upgrade based on their needs

Pricing

As the Personal edition is intended for individual use, it’s downloadable for free. Qlik doesn’t publicly release the price per user for the Enterprise edition of QlikView. Qlik encourages interested businesses to contact its sales team.

Shortcomings

The filtering is well-executed, but some businesses struggled with end-users filtering and letting things unintentionally join, and either limit or multiply the results. While a great feature, it is easily messed up at the end user and developer levels.

Some also found it difficult for non-tech users to have access to self-service, which is seen by others as the tool’s greatest strength. In general, some users struggled to grasp the concept of filtering, and had trouble creating their own visuals.

Screenshots

Qlik Screenshot 1
Qlik Screenshot 2
Qlik Screenshot 3

About

Qlik was founded in Sweden in 1993. It’s original name derived from Quik, a marketing acronym standing for “Quality, Understanding, Interaction, Knowledge.” Now based in Radnor, Pennsylvania, Qlik has offices around the world with more than 1,700 partners covering more than 100 countries.

In addition to QlikView, Qlik sells Qlik Sense, a self-service data discovery solution that is deployed as a desktop, enterprise, on in the cloud. There is also the Qlik Analytics Platform for companies that want Qlik embedded within their portals or apps.

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