Logi Analytics Business Intelligence Review

Logi Analytics
Raleigh, NC
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Logi Analytics At A Glance

Good: Available for all company sizes, analytics can be embedded into existing applications, ability to customize CSS and JavaScript to reports.
Bad: Steep learning curve for non-SQL users.
Bottom Line: For companies that are either skeptical of BI and are seeking immediate ROI, or for others that need to implement a system immediately, LogiAnalytics offers a swift and affordable solution.

Product Overview

Logi Analytics provides an economically feasible, efficient way for any size company – from small to medium sized businesses with limited technological capability, to the largest corporations – the ability to deliver business intelligence insights.

Aside from its speed and ease of use, Logi touts their “elemental design” approach to BI, a way to deliver reports and dashboards to any platform without any coding. Not having to deal with coding frees up valuable time and resources for end-users.

Completely interactive mobile applications can be created easily by users. They are completely based on the web and can be accessed from any platform. Users have the option to deploy an application to multiple mobile platforms.

Logi also offers embedded analytics, which allows users to embed dashboards, analytics, and reporting into existing applications. This service is far easier, quicker, and cheaper than replacing the legacy system.

Logi has a suite of applications called Logi Symphony that include:

  • Logi Composer, an embedded analytics platform that’s specifically intended for software companies
  • Logi Report, an embedded reporting tool, and
  • Logi Info, a developer-grade embedded analytics platform


Logi Analytics includes several notable features, such as scalability, customization, self-service functionality, banded reports and the ability to connect to multiple modern data sources.

One feature which sticks out with Logi is its ability to be customized, on many levels. Dashboards and charts in particular offer a wide range of custom options, and users are given full access to style sheets and can add their own CSS and JavaScript to reports.

Target Market

Logi Analytics supports small and medium sized businesses, government entities, and even Fortune 500 companies. Some selected markets include financial services, healthcare, consumer goods, and the technology sector. Below we list some of Logi Analytics’ notable clients:

  • Brivo
  • Conservation International
  • Delta
  • InterSystems
  • Left Brain Analytics
  • MemberSuite
  • Otsuka
  • SafetyChain Food Quality Management System
  • ServiceKing
  • Swift Software Inc.

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insightsoftware’s Professional Services team provides implementation, custom report development and other services. The implementation process and timeline can vary depending on the client’s needs and requirements. In addition, insightsoftware provides instructor-led virtual training on all Logi products (Composer, Report, Info) for both new and current users.

Customer Service & Support

Logi Analytics users are supported by the DevNet Developer Community, which is a support site and group of developer forums where questions can be asked and discussed among end-users, technicians, and product experts.

DevNet’s site also includes routine updates on products, offers advice on ways to leverage Logi to meet business needs, and includes links to whitepapers and videos to assist in the support process.

Additional support is provided by insightsoftware via phone and email.


LogiAnalytics provides a variety of licenses that’s customized to an organization’s specific needs. Please contact the vendor directly for a quote.


Some users have mentioned that Logi Analytics has a steep learning curve, especially for a non-expert SQL user.  And while Logi Analytics offers users a lot of freedom, it can also be time consuming to manually set attributes or to perform manual hacks on every single element in a report.


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Insightsoftware is a global provider of reporting, analytics, and performance management solutions. It empowers leaders from over 32,000 organizations with comprehensive solutions that span Financial Planning and Analysis (FP&A), Controllership, and Embedded Analytics and Data to unlock greater financial intelligence and build resilient businesses. The company’s best-in-class products provide customers with increased productivity, visibility, accuracy, and compliance.

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Send feedback or corrections to feedback@betterbuys.com.

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Logi Analytics is Great Investment

on 2019-07-03 09:31:11

We started using Logi Analystics almost 10 years ago to build an external-facing data analysis tool. Partnering with Logi has allowed us to grow our data product revenue by over seven times, and bring implementation of the tool in-house. The application is easy to use and understand, and the support we've received from the Logi team has always been five star. Using Logi to build our tools has allowed us more flexibility with our products and the ability to expand our offerings quickly and efficiently, leading to increased user satisfaction. Highly recommended.

Mike LaLonde
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Logi Analytics Unable to Resolve Security Update

on 2017-11-08 14:48:47

While the product Logi Info has more horsepower than we needed and costs more than we should have spent to develop reports, once it's set it works well. The huge downside for us and the reason we had to leave Logi is that the support team was unable to resolve a security requirement enforced from our data source (Salesforce - TLS 1.1 encryption). The support team spent more than 2 months to try and resolve and was unable to resolve during that time. We had bought into the product and was able to develop what we needed with the help of one of their premier partners, dbSeer. However looking back, the costs were too much and the development method employed may have been the reason we were unable to meet what should have been a simple security requirement. Unfortunately we lost out in a big way by terminating our relationship in advance of the contract expiration and lost out on what to us is a large sum of money. On top of that Logi support required us to purchase additional software in hopes to remedy the situation but it didn’t and we were unable to get a refund. All said and done, Logi refused to refund the amounts we believed through their failures was due to us. So all in all were not happy that we had to quickly scramble to get another solution in place before the security requirement expired. The only good side is that Salesforce gave us multiple grace periods which was so helpful so we could find something else that would work for us. A small non-profit that we are probably made a bad decision in the first place partnering with Logi. Partly our fault but when it came to being there for us and taking responsibility Logi left us in the cold.