Dimensional Insight Business Intelligence Review

Dimensional Insight
Diver Platform
Dimensional Insight
Burlington, MA
Deployment Model:
Free Trial:
Cloud, On-Premise
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Diver Platform At A Glance

Good: Data integration capability in a single view, easier data discovery tools, fast insights.
Bad: Some users have mentioned a steep learning curve because of software's robustness.
Bottom Line: Its Diver Solution includes time-sensitive data integration in a single view, helping users deploy role-based BI throughout their businesses.

Product Overview

Dimensional Insight’s Diver Solution provides the unique flexibility needed to implement business intelligence on a role-by-role basis across an organization. Rich data visualization, significant data integration capabilities, and a wide variety of data access options empower users of all skill levels to employ these tools and gain insights.

One of the most notable features of the product is its ability to provide data integration in a single view, at the right time. Diver data discovery tools gather data from multiple sources and transform it into a data model. Diver’s technology processes the data as this is happening, meaning that insights for analysis and reporting are already prepared. By eliminating data hierarchies and other complex barriers, Diver simplifies and cheapens the discovery process, as there is no need to spend additional resources on a data warehouse and associated licensing fees.


Dimensional Insight’s Diver Solution provides users with robust features, such as:

  • Extract, transform and load feature that pulls data from multiple internal and external sources
  • Data governance via Diver’s Measure Factory tool that standardized, validated and documented business rules within data
  • Spectre data engine that stores data in columns instead of rows
  • Ad-hoc analysis (“diving” into the data to identify root causes)
  • Ad-hoc interactive dashboards and scorecards
  • Data visualization library with interactive maps, bullet charts, trends lines and other options
  • End user self-service reporting with point-and-click interface
  • Predictive analytics
  • Software access control based on user or group

Target Market

Dimensional Insight has clients across industries, including healthcare, manufacturing, technology, apparel, and publishing. We’ve listed 10 of its clients below.

  • NYK Line
  • Pacific Basin Shopping Limited
  • New York Post
  • Lockheed Martin
  • Doc Martens
  • Washington Post
  • Trinity Mirror
  • Florida's Natural
  • DuPont
  • Michelin North America

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Dimensional Insights employs consultants to help with services, such as remote support and implementation, with the goal of shorter implementations.

Training is offered in three ways: onsite, customized, and self-tutorials. Dimensional Insights also provide training at its Burlington (Mass.) Education Center.

Customer Service & Support

Users can contact support via phone or email. They can also access online documentation, video tutorials and other materials.


Dimensional Insight does not publicly release their pricing information. Please contact the vendor directly for a price quote.


Because the software is robust, some users have mentioned that they’ve experienced a steep learning curve.


Dimensional Insight Screenshot 1
Dimensional Insight Screenshot 2
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Dimensional Insight is a software company notable for its business intelligence platform, the Diver Solution. Founded in 1989 by Frederick Powers and Stanley Zanarotti, Dimensional Insight has expanded from its inception to include subsidiaries in Hong Kong, China, and the Netherlands. The Diver Solution has become particularly significant in the healthcare industry, and has grown as it rolled out its cloud offering.

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