Rydoo Review

Product:
Vendor:
Founded:
Headquarters:

Rydoo
Rydoo
2011
Belgium

Ownership:
Customers:
Deployment Model:
Free Trial:

Public
1,000,000+ users
Cloud
Yes

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Rydoo At A Glance

Good: Mobile app with robust features, mileage tracking functionality, scalable pricing plans.

Bad: Some users have reported that uploading receipts within the mobile app tends to be slow.

Bottom Line: Web and mobile platform with features that streamline and automate the expense management process.

Product Overview

Rydoo (formerly Xpenditure) is a cloud-based platform that automates the expense management and reimbursement process. Rather than filling out paperwork, employees simply take a picture of a receipt with their phone and submit it for approval. Rydoo has smart optical character recognition (OCR) technology that pulls data (such as merchant name, transaction amount, and date of purchase) from the receipt. This data automatically transfers into the platform.

Rydoo is accessible from both the web and a mobile app. In addition to scanning receipts, the mobile app tracks mileage with Google Maps, automatically calculates per-diem expenses, and allows managers to approve or reject expenses with a single swipe.

Rydoo also provides real-time insights into a company’s expense and spending processes. The finance team can track all expense activities with built-in graphs, which can be filtered by month or quarter. They can also set up specific expense policies that users must follow, and receive notifications if users aren’t complying with the policy.

One main benefit is that the expense management process is more automated, and users won’t have to rely solely on submitting expense paperwork. Other benefits include:

Less chance of mistakes, as calculations are automatically performed by the software (especially mileage tracking)
Managers have faster access to expenses in real time, so there’s no wait in getting expenses approved
Integration with several accounting software and enterprise resource planning (ERP) solutions, so users won’t need to re-enter Rydoo data

Rydoo has a platform for booking travel and monitoring travel expenses. Called Rydoo Travel, the platform allows users to book all travel plans (such as airfare, car rentals and hotel) from one space. A built-in rules engine lets administrators configure travel policies and approval workflows. Rydoo Travel integrates with Rydoo’s expense management tool, so managers can monitor all expenses associated with each trip.

Features

Rydoo Expense has four pricing plans. We detail each plan here, but specific pricing is in our Pricing section below. There’s a 10-user minimum for each plan.

Essentials – The Essentials plan is recommended for up to 50 active users and includes core features, such as:

Most features of the expense management platform
Unlimited expenses
Mileage tracking
Mobile app with easy scan
Single approval flow
Export to PDF and Excel
Integration with Uber, Lyft and Slack
Local and legal tax compliance
Online self support

Pro – The Pro plan is recommended for organizations with more than 50 active users. It has all features of the Essentials plan, plus:

Per diem/daily allowances
Multiple countries with local compliance
Integration with Xero, QuickBooks and Exact Online account solutions
The ability to automatically reconcile card transactions
Advanced policies and spending rules
Customizable fields
Second level of approval
Custom conversion rates
Custom bank transactions feed

Business – The Business plan includes all features of the other two plans, plus:

Card transaction feed
SFTPs export
API access
Ticket support service
Optional custom exports
Optional integration with NetSuite, Microsoft Dynamics 365 and Workday
Optional onboarding support

Enterprise – The Enterprise plan includes all features of the Business plan, plus:

Advanced approval workflows
Advanced custom fields
Insights Management dashboard
Integration with HR solutions BambooHR, HiBob and Personio
Integration with SAP SuccessFactors
Single sign-on
Dedicated customer success manager
Business reviews

Target Market

Rydoo targets companies that range from SMBs to enterprise organizations. We’ve listed 10 of its clients below:

Brussels Airlines
Continental
Deloitte
Jaguar
Land Rover

Pernod Ricard
SAS
Showpad
The Next Web
Tomorrowland

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Implementation/Integration

New clients can download a free trial or access a demo with Rydoo’s sales team. Credit card information is not required until the free trial ends. Rydoo offers several success packs to help companies with onboarding needs. Various services in these success packs include step-by-step onboarding guides, live support, initial software configuration, user acceptance testing and support with integrating third-party applications.

Rydoo integrates with a wide range of accounting software, such as QuickBooks, Xerox, Sage One, FreshBooks, Free Agent and Exact Online. It also integrates with enterprise resource planning (ERP) software, such as SAP, Sage, Microsoft Dynamics and Oracle. Note that this latter integration is only available with the Enterprise plan.

Rydoo also integrates to Evernote, Dropbox, Lyft and Slack.

Customer Service & Support

Users can access the Help Center to get how-to guides on its features and answers on any troubleshooting questions.

Email and live chat support is available to users on all plans, while access to a dedicated customer success manager is included on the Enterprise plan.

Pricing

The Essentials plan costs $10 per user, per month, while the Pro plan is $12 per user, per month. Note that each plan is billed annually, and requires a minimum of 10 users

The Business and Enterprise plans are more customized, so prospective clients should contact Rydoo directly for a quote.

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Shortcomings

Some users have mentioned that the process of uploading receipts in the mobile app tends to be slow.

Screenshots

About

Rydoo is the combined company that resulted from a merger with Xpenditure (expense management platform), Sodexo, a French company that provides services that help employees improve their quality of life, and iAlbatros, a corporate-travel booking platform.

Its mission is to help companies streamline their expense and travel management process with automated technology. Its goal is to provide great customer service by understanding their clients’ needs better than the clients themselves.

Rydoo has over 150 employees and over 1 million users. Headquartered in Belgium, it has offices in New York, Paris, Sao Paulo (Brazil), Warsaw (Poland), Manila (Philippines) and Lisbon (Portugal).