Ricoh MP C401 Review

Good: Standard finisher on the SR model, Ricoh's Smart Device Print&Scan app, Mandatory Security Information Printing feature.
Bad: They do not accept ledger-sized paper.
Bottom Line: Decent machines for the offices that only need letter- or legal-sized copying and printing.
Intended Users:
MP C401
Small, Medium
Speed Black:
Speed Color:

Product Overview

The Ricoh MP C401/C401SR are among the very few color copier MFPs that only print and copy up to legal-sized paper. They are aimed at the midsize workgroup that does not need ledger-sized (11″ x 17″) handling.

The $5,800 MP C401 and $6,405 C401SR copy and print at 42ppm in both color and black-and-white. Printing, copying, and scanning are standard while faxing is optional. The difference between the base and SR models consists of a standard finisher on the SR model. Another difference is that the optional one-bin 100-sheet tray is only available on the base model.

Both models come standard with a 2GB memory, not upgradeable, and include a 320GB hard drive.

Ricoh offers an optional 10.1″ Super VGA Smart Operation Panel where users can drag and drop or pinch, flick, and swipe icons, much like a tablet. There is also optional access to cloud-based document management and printing services.

More details are found in our Features section below.

These Ricoh MP models are productive machines, with decent paper capacity, standard finisher (on the SR model), and excellent features


Paper supplies: A 550-sheet tray and a 100-sheet bypass tray are standard. You can optionally add a second two-tray bank for 1,100 more sheets or add a single 550-sheet tray. Maximum paper input is 2,300 sheets.

There is a standard 50-sheet-capacity reversing automatic document feeder (what we call an RADF). Duplexing is standard.

Output and finishing features: The MP C401 starts with a 500-sheet output capacity. The MP C401SR has a standard 250-sheet output tray. A one-bin tray with 100 sheets is available as an option for the MP C401. As mentioned above, the MP C401SR includes a capacity of 250 sheets.

Multifunctional features: As noted above, both machines come standard with printing and scanning. Scan-to functions include email (with LDAP support), folder (SMB and FTP), and URL. Scan-to-media is supported with a USB/SD card, which gives users the capability to scan to a USB flash drive and other similar devices. You can scan to JPEG, PDF, high compression PDF, and TIFF files.

The optional fax kit runs at 33.6kbps with a standard 4MB memory. LAN fax and Internet fax is supported.

The print function includes PCL, PostScript, and XPS. USB and Ethernet connectivity is standard. Wi-Fi is optional. Ricoh offers its Smart Device Print&Scan app for smartphones and tablets, as well as optional HotSpot for printing from mobile devices.

Ricoh’s Document Server can store up to 3,000 documents with a maximum of 2,000 pages per document.

There is a variety of security features, including password protected, user-specific authentication, address book encryption, and data overwrite. A new security feature, called Mandatory Security Information Printing, can list the name and time of printing on the output.

  • Automatic Document Feeder?
  • Duplexing?
  • Ethernet Connectivity?
  • Wireless Connectivity?
  • Mobile Printing/Scanning?
  • Finishers?


The MP C401 only handles up to legal-sized paper, so companies that want ledger-sized paper handling should check out Ricoh’s other MFPs.


Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions.

The majority of the company’s revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives. Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

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