Nittio Learn Review

Nittio Learn
San Jose, CA
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Nittio Learn At A Glance

Good: Automated features, such as trainer-focused workflows; accessible learning content for both managers and employees; training modules can be created quickly.
Bad: Nittio Learn doesn't include AI-based training recommendations, but plans to do so in the future.
Bottom Line: Retailers and other service-based businesses can easily train their managers and employees to help them provide better customer service.

Product Overview

Nittio Learn allows retailers and other service-based businesses to easily train their new and current employees. Employees can access training materials during their shifts without being away from their regular tasks for a long time.

Both managers and employees benefit from Nittio Learn. Store managers can be trained on operational skills, as well as leadership and coaching skills. New hires can use Nittio Learn to gain knowledge about the company, while current employees can receive training to help them do their jobs, such as info about new product launches or tips on providing better customer service.

Additional benefits of Nittio Learn include:

  • Standardized new-hire training across the entire company or by store location
  • Shorter training process, so employees learn new skills quickly
  • Mobile-ready training content that can be created in a short time
  • Automated features that minimize the work for administrators and trainers


We’ve indicated some of Nittio Learn’s key features:

Course content –  Instructors can create interactive learning content, including quizzes, that’s accessible on any device. Content can be created once and reused in the future.

Zero-touch learning automation – Employees are assigned learning material automatically based on their department or job role. Automatic follow-up reminders are sent to ensure completion.

Flexible reporting – Nittio Learn includes predefined report formats for operational and managerial reporting needs. Additional custom reports can be created if required.

Blended training management – Nitto Learn supports both online and instructor-led learning, regardless of if it’s delivered virtually or in a classroom.

Integration to third-party learning content – Whether it’s SCORM modules or cloud-based learning libraries, Nittio Learn integrates to different content repositories, and instructors can manage all learning from one place.

Target Market

Nittio Learn targets retail and customer service-based companies of all sizes that want to train their front-line staff. Below, we’ve listed 10 of its customers:

  • ACT Broadband
  • Allergan
  • Flipkart
  • Global Consumer Products
  • Health & Glow
  • Larson & Tubro
  • Lithium
  • Social
  • ShoppersStop
  • Smoke House Deli

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Nittio Learn provides customers with a detailed onboarding workshop where it finds out each client’s existing training structure and workflows. The software implementation then takes one to two weeks.

In addition, Nittio offers a four-hour training session for key users. The vendor also works with the client to ensure the software is rolled out on time without any issues.

Customer Service & Support

Users can contact customer support by phone, email or live chat.


Nittio doesn’t publicly display its pricing information. Please contact the vendor directly for a custom quote.


Some users have requested artificial-intelligence-based training recommendations. Nittio currently doesn’t offer this feature, but it plans to do so in the future.


Whatfix Screenshot 1
Whatfix Screenshot 2
Whatfix Screenshot 3


Nittio Learn was launched in 2013, and for the the first three years, its mission was to provide educators supplemental support for their classroom teachings. It received the International Edtech Award in 2014.

In 2016, the Nittio technology was adapted for corporate training in the wake of increasing interest from businesses. The company went on to quickly grab a number of marquee brands in India.

In 2021, Nittio Solutions was acquired by Whatfix, a digital adoption platforms company. Whatfix empowers anyone, anywhere to have scalable success with technology they use everyday, achieving greater knowledge, expanding capability, and unlocking productivity for themselves and their organizations. Its Digital Adoption Platform (DAP) integrates seamlessly with applications to enable users, providing in-context information and guidance to immediately increase individual capability and collectively amplify productivity. The organization has six offices globally in the US, India, UK, Germany, and Australia, and works with Fortune 500 companies around the world.

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