ShippingEasy Review

Product:
Vendor:
Founded:
Headquarters:

ShippingEasy
Stamps.com
2012
Austin, TX

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
N/A
Cloud, On-Premise
Yes

ShippingEasy At A Glance

Good: ShippingEasy integrates with over 50 stores and marketplaces and offers users the lowest USPS shipping rates.

Bad: The solution's UI can be a challenge for some users to navigate at first, but the vendor's continuously improving features and usability.

Bottom Line: ShippingEasy is a shipping platform that allows for integration with most online stores and marketplaces and is a good value for its cost.

Product Overview

ShippingEasy is an easy-to-use cloud-based shipping platform that’s great for small to medium-sized businesses that ship orders online.

This all-in-one platform allows for integration with most online stores and marketplaces, such as Wish, Amazon, Etsy, Shopify, eBay, Walmart and many others. Users can connect all of their online stores in one location with this platform – so they can keep track of all shipping in one spot.

Perhaps the best perk for users is the fact that ShippingEasy offers the lowest possible shipping rates from USPS. Use of the platform comes with a free USPS postage account – typically a $15.99/month service.

Users will also value the ability to print labels in batches. Rather than copying and pasting, the shipping automation feature helps you integrate and import orders directly from your selling channels. Then, quickly batch print labels and invoices, and provide automated tracking information right to customers.

ShippingEasy is also known for its award-winning customer service, offered via phone, email and chat. Users can take advantage of ShippingEasy’s personalized onboarding and help specialists. The vendor’s earned two Silver 2019 Stevie Awards for Department of the Year and Team of the Year, as well as a 2018 Gold Stevie for Department of the Year.

Features

ShippingEasy has a lot to offer its customers in the way of features.

A few of those are:

Discounted shipping rates – ShippingEasy offers the lowest possible shipping rates from USPS. Use of the platform comes with a free USPS postage account – typically a $15.99/month service. Customers also receive Commercial Plus Pricing and ShippingEasy Exclusive rate and insurance discounts.

Automated shipping – The shipping automation feature allows for automated batch printing, tracking info, carrier mapping, application of insurance, and the ability to create rules for weight, package size and delivery preference.

Amazon Alexa skill – This handy skill allows users to ship with Amazon Alexa. Use voice commands to batch print labels, send orders, find out order information and purchase USPS postage.

E-commerce customer marketing – The latest feature from ShippingEasy allows users to build relationships and increase orders from customers with customer marketing for e-commerce sites. It features a campaign editor so users can quickly create and send customized emails.

Target Market

ShippingEasy integrates with most online stores and marketplaces, such as Wish, Amazon, Etsy, Shopify, eBay, Walmart and many others.

A few of their customers include:

Woom Bikes USA
LulaRoe
Appalachian Organics
Fat and the Moon
RipTide TIM

Cuvée Coffee
Children With Hair Loss
Savage Cat Food
Sand Cloud
Military Family Support Group

Implementation/Integration

ShippingEasy is cloud-based software as a service (SaaS) that can be accessed right from your web browser or mobile device.

Customer Service & Support

ShippingEasy is known for its award-winning customer service. It offers customer support to users free of charge through live chat, email and telephone. Live humans answer every inquiry. In addition, users can find helpful shipping resources on the ShippingEasy website.

Pricing

ShippingEasy offers five tiers of pricing for users, as well as a customizable Enterprise Plan for larger companies.

Starter – The Starter Plan is free and offers users its lowest available USPS shipping rates. Customers can make up to 50 monthly shipments.

Basic – The Basic Plan offers users the lowest USPS shipping rates as well as the ability to ship with all carriers. Customers of the Basic Plan can send up to 500 shipments per month. The monthly cost is $29.

Plus – Users of the Plus tier can send up to 1,500 shipments per month at the lowest USPS rates and ship with all carriers. They’ll also receive the lowest available USPS cubic discounts. This plan is $49 per month.

Select – Select customers receive all of the above benefits, but can send up to 3,000 shipments per month. This level is priced at $69 per month.

Premium – Customers who select a Premium Plan receive all of the above benefits and can send up to 6,000 shipments each month. This tier is $99 per month.

The Basic through Premium tiers allow more control of the platform, offering users personalized labels with company logo, detailed shipping reports, email support, live in-app chat, and exclusive setup and training.

Shortcomings

ShippingEasy’s UI can be a challenge for some users to navigate at first, but the vendor is continuously improving features and usability. Some users report that after mastering the learning curve, it’s a great system to use.

Screenshots

About

ShippingEasy was started by Mark Helvadjian in Sydney, Australia. It’s now headquartered in Austin, TX, after being acquired by Stamps.com.

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