WorkWise ERP Review

WorkWise Edition
Alpharetta, GA
Deployment Model:
Free Trial:
Cloud, On-Premise
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WorkWise Edition At A Glance

Good: Built exclusively for discrete manufacturers.
Bad: High volume logistics planning requires an interface to a highly regarded third-party app.
Bottom Line: A robust ERP that can be deployed in the cloud or on-premise with over 45 applications designed to improve productivity and decrease costs.

Product Overview

Aptean Industrial Manufacturing ERP WorkWise Edition is a full-featured, customizable enterprise resource planning (ERP) software that includes eight suites and over 45 applications designed particularly for make-to-order, engineer-to-order, configure-to-order, build-to-stock and mixed-mode manufacturers.

It’s eight suites are:

  • Engineering
  • Planning
  • Materials
  • Production
  • Marketing, sales and customer service
  • Documents
  • Finance
  • Analytics

WorkWise gives customers the tools to plan everything from the shop floor to delivery so they can streamline operations and grow their businesses. The solution focuses on discrete manufacturers, and it was designed to meet this industry’s various challenges and complexities.

WorkWise allows users to make informed, data-driven decisions that can shorten cycle times, optimize supply chain management, streamline planning and execution, and improve communication. It’s excellent for lean manufacturing environments.


Because WorkWise is an all-encompassing ERP solution, it has a wide range of features in various categories. Here’s a brief summary of each of the software’s core features:

  • Marketing, sales and customer service – WorkWise offers a robust customer relationship management (CRM) system that streamlines quoting and estimating, order management, returns and warranties. The system also includes an e-commerce gateway, Electronic Data Interchange (EDI), Return Merchandise Authorization (RMA) and more.
  • Engineering –The Engineering Suite helps users maintain data and stay in sync with their CAD database through bidirectional integration.  It supports a direct interface with SOLIDWORKS CAD 3D and PDM. It also offers integration with other CAD solutions like AutoCAD, AutoDesk Inventor and Solid Edge. The module includes a product configurator, a routings application that promotes accurate and flexible scheduling, and a supply-chain integrated Bills of Material (BOM) application.
  • Planning – WorkWise can help clients with multiple planning activities, including planning capacity with real-time adjustments to resolve production conflicts and material requirements for product scheduling and forecasting, managing production schedules to better predict material requirements, and generating accurate statistical forecasts through a Sales and Operations Planning process (S&OP).
  • Materials – The Materials suite allows users to control all materials’ distribution functions, including shipping, purchasing and requisitions, inventory, mobile data collection, shipper integration (UPS/FedEx) and more.
  • Production – The Production suite has tools that streamline users’ manufacturing processes so they can fully understand shop floor changes, manage quality and schedule maintenance operations. It includes a real-time shop-floor activity database, production dispatch and data collection system, maintenance tracker and Kanban visualization communication system.
  • Finance – Manage all of a company’s financials, including job cost, standard cost, accounts receivable, accounts payable, general ledger, fixed assets, payroll, human resources and more with this tool.
  • Documents – The Documents suite allows users to access and link documents, generate barcode labels, retain and transfer knowledge though the Business Process Repository (BPR), capture data electronically and maintain a library of business processes.
  • Analytics – With the Analytics suite, users can view graphs and data, and receive desktop notifications and mobile alerts. It includes business metrics, an event manager and data journaling.

Target Market

WorkWise caters primarily to discrete manufacturers. Some of the key manufacturing industries it serves are:

  • Agricultural equipment
  • Electronic manufacturing
  • Metal fabrication
  • Food and beverage equipment
  • Industrial equipment
  • Medical equipment
  • Industrial vehicles
  • Rubber and plastic

Here are a few of WorkWise’s clients:

  • American Metal Fab
  • Racine Metal Fab
  • Hampel Corporation
  • Nercon
  • Strongwell
  • ACR Electronics
  • Quick Cable
  • Cleveland Steel Tool
  • Vestcom
  • Rayonier Advanced Materials

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WorkWise can be deployed in the cloud or on premise. New clients work with Aptean’s Professional Services consultant who will design an implementation plan that’s tailored to the client’s specific needs. Aptean boasts in providing a streamlined implementation process that uses best practices and expert recommendations.

Customer Service & Support

WorkWise has an online customer center with training videos, customer discussions, and product enhancements and documentation.

Workwise users can also contact the Aptean customer support staff by phone.


WorkWise offers competitive, flexible pricing based upon a customer’s deployment and purchasing preference. Contact Aptean directly for a quote that’s tailored to your business.


WorkWise is highly regarded in the market because of its comprehensive functionality. However, if a customer has multiple distribution locations and requires High Volume Logistics Planning, an interface with a premier third-party application will be needed.



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Aptean is one of the world’s leading providers of purpose-built, industry-specific software that helps manufacturers and distributors effectively run and grow their businesses. With both cloud and on-premise deployment options, Aptean’s products, services and unmatched expertise help businesses of all sizes to be Ready for What’s Next, Now®. Aptean is headquartered in Alpharetta, Georgia and has offices in North America, Europe and Asia-Pacific.

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