NetSuite vs. Sage Intacct: Compare Core Financial Management Capabilities & More

NetSuite and Sage Intacct are two cloud-based, robust systems that help organizations automate their processes. NetSuite is an enterprise resource planning (ERP) solution with financial management features, while Sage Intacct is accounting software that integrates with third-party applications.

In this post, we’ll compare both software solutions on several factors.

Why are NetSuite and Sage Intacct Different?

  • NetSuite is a full-fledged ERP system, while Sage Intacct is accounting software with some ERP features (e.g., inventory management and order management).
  • Both vendors support companies with multiple entities, but this feature is standard in NetSuite and optional in Sage Intacct.
  • NetSuite and Sage Intacct provide users with similar support features (e.g., knowledge base, ticketing system). However, NetSuite has an optional Premium plan, while Sage Intacct offers additional networking opportunities for users.

Product Overviews

The following excerpts from our NetSuite and Sage Intacct reviews summarize each solution:

NetSuite

NetSuite is cloud-based ERP software from Oracle that allows companies to streamline business processes and scale fast-growing businesses. It integrates and automates key functional areas like financial management, revenue management, inventory management, order management, billing, eCommerce and customer relationship management (CRM). NetSuite targets medium and large businesses.

Sage Intacct

Sage Intacct is a cloud-based accounting and financial management solution that helps improve productivity for CFOs, controllers and accountants by automating common finance tasks. It’s a scalable solution that can be customized to fit an organization’s unique requirements. It includes core financial modules such as a general ledger, accounts payable, accounts receivable, purchasing, order management, cash management, reporting and dashboards, and collaboration.

Features Comparison

Core Accounting

NetSuite

NetSuite’s Cloud Accounting module includes core accounting features, such as a general ledger, accounts payable, accounts receivable and cash management. It automates most tasks, so Finance teams have more time to focus on strategic processes (e.g.,investigating discrepancies in transactions, analyzing trends). The general ledger has custom account types, transactions and reporting segments that meet a business’s unique requirements. NetSuite supports multiple books, currencies and tax structures.

Additional core accounting features include tax management, fixed assets management and payment management.

Sage Intacct

Sage Intacct’s Core Financials platform consists of these modules: Intelligent General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Order Management and Purchasing. The Intelligent General Ledger uses artificial intelligence (AI) to detect any outliers in the general ledger. Users can run reports on the data and even drill down into the source transaction.

Sage Intacct also automates multi-entity processes, including currency rate tables and conversions. The Core Financials platform integrates with third-party business systems (e.g., CRM software), so sales orders and invoices are automatically posted to the general ledger or accounts receivable records.

Bottom Line

Both solutions have similar core accounting features, but NetSuite’s general ledger functionality doesn’t include AI features, while Sage Intacct does. Also, while Sage Intacct does have multi-entity capabilities, some of those features are only available in the optional Multi-Entity and Global Consolidations module.

Budgeting and Planning

NetSuite

The NetSuite Planning and Budgeting module has several features to help companies automate their budgeting processes. It includes prebuilt workflows for tracking budget reviews and approvals, as well as budget templates that dynamically import data from the general ledger. Users can create forecasts based on actual data, as well as perform scenario modeling and multidimensional planning, including complex calculations (e.g., projected revenue, cash flow). They can also plan for revenue, operational expenses and workforce.

Additional features include prebuilt data synchronization, integrated financial statements, revenue planning, workforce planning, dashboards and integration with Microsoft Office.

Sage Intacct

Sage Intacct’s Budgeting and Planning solution is intended for companies that want to migrate from spreadsheets and email for their budgeting tasks. It comes with prebuilt workflows, best practices and spreadsheet-based formulas, so users can perform modeling scenarios and other tasks.

The software has bidirectional integration with the Core Financials platform. This way, users can compare performance and projections against actual data using reports and dashboards. Users can also invite their colleagues to build, edit or provide feedback on budgets because everyone can work off the same version and can see who’s updated the budget and when.

Bottom Line

Budgeting and planning is a standard module in NetSuite’s Financial Management solution, while it’s separate software in Sage Intacct that’s integrated with its Core Financials platform.

Inventory Management

NetSuite

NetSuite’s Inventory Management module helps users keep track of their items. It automates the replenishment process by calculating lead times or reorder points, and it notifies users if an item is low in stock. The Inventory Count feature lets users group their items in categories based on transaction volume, and users can also manually enter periodic counts of the items. Additional features include lot tracking traceability, serial tracking traceability and multiwarehouse tracking.

Sage Intacct

The optional inventory management solution allows users to track their inventory in real time. It includes standard and custom templates for various metrics, such as adjustments, transfers and scrap. Users can use the reporting features for optimizing their inventory processes across multiple warehouses and locations.

Bottom Line

NetSuite and Sage Intacct provide clients with similar inventory management features. But they’re included as a standard module in NetSuite, while it’s an optional one for Sage Intacct.

Order Management

NetSuite

With NetSuite’s Order Management module, organizations can track their entire order lifecycle across multiple channels. The pricing management feature handles multiple price levels, currency-specific pricing, dollar and percentage discounts and promotions.

The sales order management feature includes customizable approval workflows, real-time gross profit analysis and grid order management (for entering and printing orders in a grid format). Finally, users can track product returns with the returns management feature, such as Return Merchandise Authorization, warranties and customer refunds.

Sage Intacct

Sage Intacct’s Order Management module lets users automate their quote-to-cash tasks within multiple channels. It has a visual navigation interface for accessing specific tasks (e.g., creating sales orders). The software comes with a prebuilt connection to Salesforce, so Sales and Finance teams can access quotes and other relevant order data in one place. It also integrates with Avalara, which automatically calculates the appropriate sales tax for any order.

Additional features include flexible subtotaling for additional calculations (e.g., discounts, shipping), fixed or variable pricing structures and reporting.

Bottom Line

Both vendors integrate with Salesforce and Avalara, but NetSuite requires a third-party integration company, while the two software systems are included with prebuilt connectors in Sage Intacct.

Human Resources

NetSuite

NetSuite has an integrated human capital management platform called SuitePeople that helps companies manage their global employees. There’s an Employee Center where employees can see their paychecks, request time off, recognize their peers and update their information.

SuitePeople’s features include payroll, performance management, compensation management, onboarding, job management and time-off management.

Sage Intacct

Sage People is an integrated HRMS solution that allows midsize organizations to effectively manage their global workforce. Employees can access a personalized self-service portal to connect with co-workers, get information about their paychecks and track their leave balances.

Sage People includes automated features so HR staff can focus on strategic initiatives. Some of the software’s key features include HR and people analytics, talent acquisition, attendance and leave management, employee recognition and compensation, performance and talent management, and workforce experience management.

Bottom Line

Both solutions don’t offer built-in HR functionality, but they integrate with each vendor’s core HR software. Each HR solution offers clients comprehensive features for managing human resources processes from recruiting to succession.

Pricing

NetSuite

NetSuite uses a licensed annual subscription model. It doesn’t publicly provide pricing details, but based on our research, the base license starts at $999 per month, plus $99 per user, per month. NetSuite offers customers a tailored quote that takes each client’s specific requirements into consideration, as well as ERP configuration, any add-on modules and other factors.

Sage Intacct

Sage Intacct’s subscription pricing includes its Core Financial modules, product upgrades and support. Clients can purchase optional advanced features (e.g., Fixed Assets, Inventory Management). Sage Intacct doesn’t publicly display its pricing information because it also prefers to give prospects a custom quote. Contact the vendor directly for a quote.

Bottom Line

Because both NetSuite and Sage Intacct don’t display their pricing information, prospects will need to get a custom quote. They will also need to keep in mind any additional costs (e.g., implementation) that could impact the price quoted.

Customer Support

NetSuite

NetSuite offers two support plans: Basic and Premium. The Basic plan is included with each subscription, and its features are:

  • 24/7 phone support for Severity 1 (critical) cases
  • The ability to browse articles, watch tutorials and submit tickets through the SuiteAnswers knowledge base
  • Support Community user forum

The optional Premium support plan includes all of the features of the Basic plan, plus:

  • 24/7 phone support for Severity 1 and Severity 2 cases
  • Business hours phone support for Severity 3 and Severity 4 cases
  • Four authorized support contacts

Sage Intacct

Sage Intacct offers clients a Customer for Life program that starts during implementation and continues after the software goes live. The program includes:

  • A dedicated Account Manager
  • Sage Intacct user guides
  • A Sage Intacct Community with a knowledge base, a ticketing system and forums
  • Email and phone support

Users also have the opportunity to network with Sage Intacct staff and other users via regional customer meetups and quarterly user groups.

Bottom Line

NetSuite offers optional Premium services, while Sage Intacct does not.

ERP Vendor Comparison Guide

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