Pyramid Analytics Review

Pyramid Analytics
Product:
Vendor:
Founded:
Headquarters:
Pyramid 2018
Pyramid Analytics
2008
Amsterdam, NL
Ownership
Customers:
Deployment Model:
Free Trial:
Private
500+
Cloud, On-Premise
Yes
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Pyramid 2018 At A Glance

Good: Platform-agnostic so it's accessible for any user, six analytical modules with a wide range of features, free Community plan for smaller teams.
Bad: Phone support and online support ticket submissions require a purchase of paid support plan.
Bottom Line: Pyramid 2018 is a platform-agnostic solution that's designed for any user, regardless of technical expertise.

Product Overview

Pyramid Analytics debuted a new BI solution called Pyramid 2018. Pyramid 2018 is a platform-agnostic self-service solution designed for any user, regardless of technical expertise. Another benefit is that the solution helps in  eliminating data silos – meaning users can access data available to the whole company rather than just strictly to their role or department.

Pyramid 2018 includes six analytical modules: Model, Formulate, Discover, Illustrate, Present and Publish. We’ll describe each module in our Features section below.

Pyramid 2018 comes in three editions: Community, Standard and Enterprise. We list their prices in our Pricing section below, but here’s a snapshot of what each edition includes:

  • Community – The Community edition is a free download. It’s limited to three Professional users (meaning those users have access to all six modules) and deployed on a single server.  It includes light mapping feature and is accessible on a tablet. Support is limited to community forums.
  • Standard – The Standard edition accommodates up to 100 Professional and Viewer users and is also deployed on a single server. Note that Viewer users refer to users that only interact with content shared by Professional users. This edition includes mobile phone access and standard mapping features.
  • Enterprise – The Enterprise edition accommodates unlimited users and is deployed on multiple servers. It also includes publisher report bursting feature, in addition to the features in the Standard edition.

Features

Here are the key features of each module:

Model – In the Model module, users can prepare data and build data models. There is also the Business User ETL, a drag-and-drop interface for cleaning and preparing raw data for analysis. Some features include:

  • Machine learning marketplace to find and use existing data science algorithms
  • In-memory database engine
  • Data modeling in native in-memory, Microsoft Tabular, SQL databases and big data engines

Discover – The Discover module allows users to run queries and perform visualizations on their analytical questions. Some of the features are:

  • Ability to run fast queries on large datasets
  • Drag-and-drop interface
  • Variety of visualization tools
  • Statistical analysis tools in push-button format
  • Wizard-guided advanced analytics

Formulate – The Formulate module includes a drag-and-drop interface for formulating custom expressions, lists and key performance indicators (KPIs). Some of the features in this module are:

  • Ability to create sets, calculations, and advanced parameters
  • Ability to share and reuse business logic
  • Dynamic sets with branching logic
  • Out-of-the-box aggregates, operators, and functions

Illustrate – The Illustrate module allows users to add text, infographics or illustrations of their data. Some of the features are:

  • Dynamic infographics  and data-driven dynamic text
  • Reusable, sharable content across presentations and publications
  • Composite visualizations (layered SVG and raster images)
  • Custom visual workflows to illustrate processes

Present – In the Present module, users can create presentations from various data sources. The module includes features such as:

  • Robust design control
  • Master page support
  • Fully interactive visuals
  • Option to design mobile-specific layouts
  • Interactions and shared slicing across multiple queries and data sources

Publish – In the Publish module, users can create narratives of their data. Features in this module are:

  • Pixel-perfect report creation
  • Industry-leading design control
  • Master page support
  • High-capacity report bursting with scheduling control
  • Dynamic reporting with secure access

  • Ad Hoc Analysis?
  • Online Analytical Processing (OLAP)?
  • Predictive Analysis?
  • Profit Analysis?
  • Trend Indicators?
  • Ad Hoc Reporting?
  • Automatic Scheduled Reporting?
  • Customizable Dashboard?

Target Market

Pyramid Analytics works with businesses from every industry, but has an especially strong presence in the higher education market. Below are listed several of their main clients:

  • Siemens
  • Blackboard
  • Department of Veteran Affairs
  • Voith
  • Pilot Travel Centers
  • Equifax
  • Winthrop
  • CDW
  • Hallmark
  • Drexel University

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Implementation/Integration

Clients can test a free trial of either the Standard or Enterprise edition for 30 days. Clients can purchase either edition via the Pyramid Analytics site.

Customer Service & Support

Pyramid Analytics offers four support plans. We’ve listed their prices in the Pricing section below, but here are what each plan entails:

  • Free – The Free plan includes online help, online tutorials and a community forum.
  • Silver – In addition to the features in the Free plan, the Silver plan includes online support tickets.
  • Gold – The Gold plan adds in phone support in addition to the other types of support.
  • Platinum – The Platinum plan includes all features from the other plans but also adds priority support.

Pricing

The Community edition is free for users to download. The Standard edition costs $10 per user per month, while the Enterprise edition is $25 per user per month.

As noted above, Pyramid Analytics offers free online support in terms of tutorials and a community forum. It also offers three paid support plans. The Silver plan is $2 per user per month (with a minimum of $200 a month). The Gold plan costs $5 per user per month (with a minimum of $500 a month). And the Platinum plan costs $10 per user per month (with a minimum of $1,000 a month).

Shortcomings

While the online help, tutorials and community forums are free, submitting ticket requests either online or by phone requires a purchase of the paid support plans.

Screenshots

Pyramid Analytics Screenshot 1
Pyramid Analytics Screenshot 2
Pyramid Analytics Screenshot 3

About

Pyramid Analytics was founded in Amsterdam, Netherlands in 2008. Their most significant offering was their BI Office business intelligence platform, a web based tool that focuses on governed data discovery and that works within the Microsoft business intelligence suite. However, BI Office was replaced in October 2017 by Pyramid Analytics’ next-generation Pyramid 2018 platform.

Funded by Sequoia Capital and Viola Investment Partners, Pyramid has about 200 employees and offices worldwide.

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