Cornerstone Review

Santa Monica, CA
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Cornerstone At A Glance

Good: Follows the employee life cycle from candidate sourcing to succession management.
Bad: Learning curve due to robust features.
Bottom Line: Talent management for all industries and sizes.

Product Overview

Cornerstone is an integrated cloud-based talent management solution. Its solutions is available to companies of all industries and sizes and can work with the company’s existing systems (i.e. ERPs, financial systems, and payroll platforms). Cornerstone focuses on recruiting, onboarding, performance management, learning management, compensation, and succession management.

Cornerstone is also available in Growth Edition for companies with less than 400 employees. The Growth Edition is dedicated to providing recruiting, performance management, and learning functionalities. Companies can post job opening through multiple job boards via Cornerstone as well as have candidate apply for jobs through the applicant tracking system (ATS).

Cornerstone also provide solutions that are specific to either the commercial sector (i.e. manufacturing, healthcare, retail) or the public sector (i.e. government, non-profits).


Cornerstone focuses primarily on the talent management arena, from recruiting to onboarding, to career development to performance measurements. We want to discuss briefly on the social collaboration features as it is an important concept in HR.

The Cornerstone Connect functionality allows employees to collaborate with their managers and each other. Similar to LinkedIn, employees can set up their own profile and request connections with others. Employees can also set up their own tasks or the tasks of their team and share that with others, who then can comment on those tasks.

Target Market

Cornerstone’s solutions are targeted at companies of all sizes and in many industries. We’ve listed 10 of its clients below.

  • Alaska Airlines
  • Allegis Global Solutions
  • Canon
  • Dell
  • Intertek
  • RSM
  • Sodexo
  • TriNet
  • UPS
  • Wendy's

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The implementation process for Cornerstone’s solutions goes in three steps: Discovery, Design, and Execution. The Discovery phase entails assessing the company’s need through questionnaires, demos, and interviews. Once the needs are assessed, Cornerstone presents a configuration workshop where they recommend a customer-specific configuration they’ve built.  Finally, the Execution phase is the actual deployment.

Training is provided by the Educational Services team – they train everyone from system administrators to managers and end-users. They recommend a blended learning approach, such as webinars, self-paced online courses, virtual labs, and live onsite training.

Customer Service & Support

Customers can access the Cornerstone Success Center portal to engage with other users, get advice on talent management best practices, reach out to Cornerstone’s support staff, get quarterly product release updates and more.

Cornerstone also provides 24/7 customer support globally via its Global Product Support Team. The Global Product Support handles customer queries on troubleshooting, specific features or functions, and researching complex issues.




Cornerstone doesn’t publicly release pricing information. Please contact the vendor directly for a price quote.


The software has robust features, so users may expect some time to get used to its ins and outs.


Cornerstone Screenshot 1
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Cornerstone powers the future-ready workforce with a next-generation talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success for all. With an AI-powered, skills-forward, experiential platform, built on an open architecture designed for neutrality and scale, we help organizations modernize their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility and establish skills as the universal language of growth and success across their business. Cornerstone serves over 7,000 customers and 100 million users and is available in 180 countries and 50 languages.

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