Cornerstone OnDemand Review

Cornerstone OnDemand
Los Angeles, CA
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Cornerstone OnDemand At A Glance

Good: Follows the employee life cycle from candidate sourcing to succession management.
Bad: Learning curve due to robust features.
Bottom Line: Talent management for all industries and sizes.

Product Overview

Cornerstone OnDemand is an integrated cloud-based talent management solution. Its solutions is available to companies of all industries and sizes and can work with the company’s existing systems (i.e. ERPs, financial systems, and payroll platforms). Cornerstone OnDemand focuses on recruiting, onboarding, performance management, learning management, compensation, and succession management.

Cornerstone OnDemand is also available in Growth Edition for companies with less than 400 employees. The Growth Edition is dedicated to providing recruiting, performance management, and learning functionalities. Companies can post job opening through multiple job boards via Cornerstone as well as have candidate apply for jobs through the applicant tracking system (ATS).

Cornerstone OnDemand also provide solutions that are specific to either the commercial sector (i.e. manufacturing, healthcare, retail) or the public sector (i.e. government, non-profits).


Cornerstone OnDemand focuses primarily on the talent management arena, from recruiting to onboarding, to career development to performance measurements. We want to discuss briefly on the social collaboration features as it is an important concept in HR.

The Cornerstone Connect functionality allows employees to collaborate with their managers and each other. Similar to LinkedIn, employees can set up their own profile and request connections with others. Employees can also set up their own tasks or the tasks of their team and share that with others, who then can comment on those tasks.

Target Market

Cornerstone OnDemand’s solutions is targeted at companies of all sizes and in many industries. We’ve listed 10 of its clients below.

  • Big Brothers, Big Sisters
  • Commonwealth of Kentucky
  • Dell
  • Medtronic
  • Penn State Hershey
  • Sodexo
  • Team Rubicon
  • University of Tennessee
  • Walgreens
  • YMCA

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The implementation process for Cornerstone OnDemand’s solutions goes in three steps: Discovery, Desgin, and Execution. The Discovery phase entails assessing the company’s need through questionnaires, demos, and interviews. Once the needs are assessed, Cornerstone OnDemand presents a configuration workshop where they recommend a customer-specific configuration they’ve built.  Finally, the Execution phase is the actual deployment.

Training is provided by the Educational Services team – they train everyone from system administrators to managers and end-users. They recommend a blended learning approach, such as webinars, self-paced online courses, virtual labs, and live onsite training.

Customer Service & Support

Cornerstone OnDemand offers four support packages that customers can choose from: Professional Support Package, Professional Plus Support Package, Premier Support Package and Premier Plus Support Package.

Cornerstone OnDemand provides 24/7 customer support globally via its Global Product Support Team. The Global Product Support handles customer queries on troubleshooting, specific features or functions, and researching complex issues.

Customers also have access to the Knowledge base as well as the Cornerstone Success Center if they want to seek advice from other customers.



Cornerstone OnDemand doesn’t publicly release pricing information. Please contact the vendor directly for a price quote.


The software has robust features, so users may expect some time to get used to its ins and outs.


Cornerstone Screenshot 1
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Cornerstone OnDemand® helps organizations to recruit, train, and manage their people. It believes that learning and development helps make talent management actionable because development drives people to the right roles within the organization. Cornerstone also aims to improve access to global, online learning.

The vendor has received multiple recognitions, such as Built in LA’s 2020 Best Places to Work in Los Angeles, Brandon Hall Group’s 2020 Best Advance in Learning Management Technology and EdTech 2020 Breakthrough Award for Adaptive Learning Solution of the Year. Its solutions are used by over 75 million people in 180 countries and in 50 languages.

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