ResMan Review

ResMan
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Vendor:
Founded:
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ResMan
ResMan
2000
Plano, TX
Ownership
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Deployment Model:
Free Trial:
Private
Unknown
Cloud
Yes
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ResMan At A Glance

Good: Strong accounting features with ample third-party integrations.
Bad: Ability to list property vacancies isn't embedded in the solution.
Bottom Line: Robust property management with a focus on communication for connecting staff, management and residents.

Product Overview

ResMan offers property management software for various types of real estate such as multi-family, single family, commercial property, military, student, senior living and affordable housing.

The solution has a strong analytical component with business intelligence tools for predicting the return on investment (ROI) when managing multifamily assets.

As a highly intuitive solution, ResMan is designed so users can access a summary, along with details about summaries and transactions, within one to three clicks. This way, users can quickly find what they need anywhere on the site.

Features

ResMan’s communication features tie together staff, managers and residents:

  • Residents are able to make online payments, request maintenance tasks, access a management directory with contact information, and receive alerts about important news and updates.
  • Staff can contact residents about work orders, packages, community events and other routine updates, as well as manage resident accounts and leases.
  • Management can oversee resident and staff correspondence and contact both at once, as well as set up automated rent reminders for residents.

ResMan also doubles as a complete accounting solution with strong invoicing features so users can process payables, track vendor tax IDs, submit 1099 forms and minimize delinquent accounts. Everything can be processed online – no paperwork required.

  • Accounting & Financials?
  • Lease Management?
  • Maintenance Management?
  • Mobile?
  • Owner Portal?
  • Rental Listings?
  • Tenant Portal?

Target Market

ResMan works well for customers that manage almost any type of property including conventional, affordable and student, but is not a good fit for commercial, military, or senior living properties.

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Implementation/Integration

Clients are provided with a Quick Start Kit, an assistant project manager, and a library of tutorials and other resources.

For an additional $2 per unit, ResMan offers data migration services, a dedicated project manager, and online application and lease formatting. Clients also have the option of a custom implementation through a consulting service.

ResMan has an open application program interface (API). That means it can be integrated with a vast number of third-party tools for completing tasks such as customer relationship management, call tracking, applicant screening, revenue management, marketing and web design, surveys and more.

Customer Service & Support

ResMan has a dedicated support team and training program to ensure each client is satisfied.

Pricing

ResMan doesn’t publicly release its pricing information. Please contact them directly for a quote.

Shortcomings

Some users wish the residential portal could be customized to reflect their company site.

Screenshots

ResMan Screenshot 1
ResMan Screenshot 2
ResMan Screenshot 3

About

ResMan was developed by a group of over 50 property management experts. It takes a “boots to the ground” approach by catering to professionals who work closely with property every day. ResMan is scalable as customer’s portfolios can range from 500 to 50,000 units and is the fastest growing property management software in multifamily. ResMan doubled in size in 2015 and has already doubled size in 2016.

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