monday.com Review

Product:
Vendor:
Founded:
Headquarters:

monday.com
monday.com
2012
Tel Aviv, Israel

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
20,000+ teams
Cloud
Yes

monday.com At A Glance

Good: Monday.com has a unique organizational approach that utilizes color and placement to help manage a team at a glance.

Bad: The Basic plan doesn't include many important project management features, and the interface can appear too cluttered when there are numerous users, comments and boards.

Bottom Line: A project management software that helps teams organize and understand their workload through glanceable visuals.

Product Overview

Monday.com (formerly dapulse) is a cloud-based project management software that simplifies the way teams manage workloads and communicate.

The solution features color-coded boards that allow users to quickly check which projects are in progress, which tasks are finished and where team members are stuck. These boards are also organized in a way that conveys due-dates and the relationships between assignments.

Users can choose to view the board based on Status, Text, Person, Timeline, or Date. This allows project managers to easily find users who are over/underworked and balance out workloads. All team communication takes place on each board to help eliminate confusion.

Monday.com offers four main pricing plans: Basic, Standard, Pro and Enterprise. An online pricing calculator shows the costs of each plan for a range of five to 200+ users. Each tier can be billed monthly, annually or every two years. Paying yearly saves users 18% while paying every two years saves 32%.

Features

Centralized management with boards – With monday.com, everything is managed with a board. This is color-coded and visually organized to help you see who’s working on a task, project, mission and to-do and where they are in the process. For example, team members can put a “Stuck,” “Working on it” or “Done” status on each task.

Pulses for organized communication – All communication on monday.com takes place within the context of a board. Rows, called “pulses”, are added to the relevant board and can include comments and file attachments. Users can send messages to specific people or the entire team. Notifications for pulses take place in real time via the desktop and mobile apps.

Visual organization – With meaningful colors and board placement, managers can glance to understand how each project and team member is progressing. This helps to ensure that all deadlines will be met and that new assignments are properly delegated/assigned.

Invite clients – Clients can be invited as guests to view a certain board and see the progress of their project at anytime.

Advanced search – Search through images, updates, projects and assignments with no date limit.

Timeline – Timeline is monday.com’s version of Gantt charts and is ideal for tracking tasks or projects that span over multiple days or for teams with multiple workloads. If there’s a delay with a project or task, users can easily drag and drop timeline bars to extend the due dates. Users can also view multiple timelines on a single timeline board.

Budget & Expense Management?
Collaboration?
File Sharing?
Gantt Charts?
Mobile?
Task Management?
Time Tracking?

Target Market

Monday.com serves a wide range of industries and company sizes. Here’s a list of ten notable customers:

Discovery Channel
Rendered
Adidas
Fiverr
Uber

Yuka
Composite Approach
Samsung
Wix
WeWork

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Implementation/Integration

Monday.com is a cloud-based software. To start using it, you simply need to enter your work email. From here, you begin a 30-day free trial without needing to enter credit card information until the end of the trial. You can upgrade, downgrade or cancel your account at any time.

Customer Service & Support

Monday.com offers email and phone support for the U.S. and has many featured articles and guides for users to explore in their own time.

Monday.com also offers daily webinars users can register for. These include:

A basic walkthrough of the software every Monday-Thursday.
Coffee Talks (live Q&As) with customer success representatives each Monday and Thursday.
Other scheduled webinars, i.e., All Things Admin, Project Management Methodologies, etc.

Pricing

Monday.com has four pricing tiers. The prices below are available for companies with five, 10, 15, 25, 50, 100 and 200 users. For example, for the Basic Plan, five users cost $25 per month, whereas 200 users cost $1,000 per month. Companies with over 200 users must contact monday.com for a quote.

The Basic plan’s features include:

5 GB of storage
Simple search function
Unlimited boards
24/7 support

The Standard plan’s features include:

Everything from the Basic plan
50 GB of storage
Powerful search
External integrations
Share boards with a limited number of guests
Full API

The Pro plan’s features include:

Everything from the Standard plan
Unlimited storage
Unlimited guests
Private boards

The Enterprise plan’s features include:

Everything in the Pro plan
Higher API rate limit
One-on-one training
VIP support with an account manager

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Shortcomings

The Basic plan is missing many important features that are typically included in every paid level, like private messaging, an advanced search and integrations.

Many users also complain that the user interface (UI) appears too cluttered with numerous assignments or when there are various comments on a board.

Screenshots