Mavenlink Review

Product:
Vendor:
Founded:
Headquarters:

Mavenlink
Mavenlink
2008
Irvine, CA

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
750,000+ users
Cloud
Yes

Product Overview

Mavenlink is a cloud-based project management solution that helps any business manage its projects (including tasks, deadlines, financial performance, etc.) from start to finish.

In addition to project management, Mavenlink offers project accounting, resource management, business intelligence and collaboration.

One main benefit of Mavelink is that businesses don’t have to adhere to rigid deadlines. Mavenlink provides them with the ability to change or customize deadlines based on any feedback or other factors.

Mavenlink integrates with accounting, customer relationship management (CRM) and development applications, such as Salesforce, Intacct, Google Drive and QuickBooks, to name a few. Customers that wish to build their own custom integration can do so via Mavenlink’s application program interface (API).

Mavenlink has four different pricing plans: Team, Professional, Premier and Enterprise. More information on each plan is in our Features and Pricing sections below.

We also want to note a few new features. First, there’s the Talent Network that allows project managers to run scenario planning tests to optimize internal or external staff assignments for future projects. Another new feature is the Delivery Analyzer that uses embedded Tableau dashboards to give users actionable data on a project’s risks or statuses. And finally, the RightResource feature streamlines the process of showing clients information on employees assigned to their projects using configurable resource profiles.

Features

Teams: The Teams plan focuses on collaboration, but it also includes some project management tools. Here are its features:

• Dashboard for each user to view all active projects in a single screen
• Dedicated online workspace for each project that features team members, the latest activities and future tasks
• Social network-style activity news feed for either a specific project or multiple projects
• File sharing via Google Drive integration
• Public and private messaging for teams, clients, etc.
• Ability to grant permissions to specific users or limit user access to specific projects
• Mobile functionality
• Ability to assign and schedule tasks to other users
• Project schedule management
• Drag-and-drop task lists that include activities, timelines, deliverables, issues and more
• Ability to create a multi-level tasks structure
• Gantt charts (including task dependencies and critical path analysis)
• Ability to create project templates that can be reused in the future
• Google Apps integration
• Custom branding (company logo, colors and more included in the Mavenlink dashboard/workspace)
• Custom subdomain (unique Mavenlink URL)
• 10 GB storage

Professional: The Professional plan includes all of the Teams plan features, plus:

• Project plan templates
• Change request management
• Project accounting tools, such as time and expenses tracking and reports, invoicing and online payments, and the ability to set a project budget
• 50 GB storage

Premier: The Premier plan includes all the features of the previous two plans, plus:

• Resource management features, such as hard and soft resource allocations, resource scheduling, resource shaping and real-time availability forecasting
• Portfolio management
• Project baseline and variance analysis
• Optional proofing features
• Project cost calculations
• Setting rate cards for billing
• Real-time analytics
• API access
• Optional advanced integrations
• Ability to create custom fields
• 100 GB storage

Enterprise: The Enterprise plan includes all features mentioned above, plus:

• Additional business intelligence features, such as custom-built reports, reports built by Mavenlink’s Professional Services team, data visualization and trend analysis
• Single sign-on support
• Audit logging
• 1 TB storage

Target Market

Mavenlink is targeted to any-sized business in many different industries.

We’ve listed 10 of its customers below:

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Implementation/Integration

Mavenlink’s Professional Services team handles implementation, data migration, training and system integration services. It’s available to users on the Premier and Enterprise plans.

Customer Service & Support

Mavenlink offers different support services based on the pricing plan selected.

Teams and Professional: Users on the Teams and Professional plans have access to a knowledge base for answers to their questions and issues. They also can access a video training library and webinar recordings. In addition, they can send a support ticket or engage in live chat with a technician.

Premier: Premier plan users have access to Mavenlink’s Professional Services for implementation, training, data migration and system integration.

Enterprise: Enterprise clients are eligible for a Service Level Agreement (SLA) that guarantees Mavenlink’s availability on support issues.

Pricing

Mavenlink no longer publicly displays its pricing information, so please contact the vendor for a custom quote.

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Shortcomings

Advanced reporting features are only available with the Enterprise plan. Also, some users have reported that Mavenlink has a steep learning curve, but it gets easier once they’re used to it.

Screenshots

About

Mavenlink’s philosophy is to help any-sized business manage projects efficiently and collaborate with vendors, employees and clients globally. It also believes in continuing innovation by delivering product upgrades to its customers on a weekly basis.

Mavenlink has earned several accomplishments, including several 2021 awards from Digital.com, such as Best Collaboration Software and Best Project Tracking Software. It also won the Stevie 2020 Gold Award in the Project Management Solution category.

Headquartered in Irvine, CA, Mavelink has offices in San Francisco, Salt Lake City, Boston, London and Melbourne (Australia).

In 2022, Mavenlink has merged with Kimble, a professional services automation software company, to form a new brand, Kantata, dedicated to offer a unified platform specifically for professional services organizations. Mavenlink’s product name will likely change to Kantata OX in the coming weeks/months.

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