Paypro Workforce Management Review

Product:
Vendor:
Founded:
Headquarters:

Paypro WFM
Paypro Corporation
1992
Long Island, NY

Ownership:
Customers:
Deployment Model:
Free Trial:

Private
3,000
Cloud
No

Paypro WFM At A Glance

Good: Dedicated customer support team that audits your payroll during every pay cycle, customization, employee self-service, HCMToGo mobile app.

Bad: Implementation and training takes a while for most organizations looking to maximize the software’s more robust capabilities.

Bottom Line: End-to-end solution that uses a common user interface, employee database, and workflows across time and attendance, HR, payroll, compliance and benefits.

Product Overview

Paypro Workforce Management is an end-to-end solution that uses a common user interface, database, and workflows across time and attendance, HR, payroll, compliance and benefits.

The payroll solutions are customizable and highlights of Paypro Workforce Management include:

Customizable data security
Continuous tax law compliance updates
Tax filing
Quarterly auditing, and
Year-end processing.

Paypro has success with companies that are looking for a white-glove approach to implementation and customer service. Their in-house development team works to customize their suite of software solutions to set your business up for success. They also prioritize investing more resources than the rest of the industry into solution design and correctly engineering your HR platform during implementation to ensure a solid foundation for your organization.

Features

Key features of Paypro Workforce Management include:

Payroll
Payroll auditing
Reporting
Direct deposit
HCMToGo mobile app
Tax services
Integrations
Saved time from eliminating errors from repetitive manual tasks
Improved accuracy thanks to an expert team that audits each pay cycle
Managed benefits, expenses and bonuses, and
Multiple payment options.

Target Market

Businesses in health care, non-profit, hospitality, government, municipalities, education and many more.

Queens Center for Progress
Winters Brothers Waste System
Arc of Warren County
Caring Professionals
Town of Babylon

Institutional Investor
QSAC Inc.
Jefferson Ferry
Orlandi Inc.
Bearing Tree

Download Now: The Payroll Software Buyer's Guide

Choosing a Payroll Software Solution is all about finding the right fit. Our report will walk you through the process and help you make a smart purchasing decision. Download Now

Implementation/Integration

Just like finding a new home, the inconvenience of moving is often one of the biggest obstacles standing between your current state and desired state. Some providers will gloss over implementation because it’s easier to ignore what’s inconvenient, but Paypro’s philosophy is the exact opposite because they view a successful implementation as absolutely critical to utilizing your HR platform effectively. And vice versa, they find that most of their new clients’ biggest pain points can be traced back to a poor implementation.

In the Paypro multi-module system, there’s flexibility to phase in specific components gradually over time or to implement all modules simultaneously. Typically, they initiate with core modules to establish familiarity with the system. As experience grows and employee engagement increases, they progress to additional modules like Time and Attendance, ACA Compliance, and Benefits, optimizing system functionality and enhancing operational efficiencies.

Throughout this process, you can count on a dedicated team of experts who will assess your current processes and collaborate with you to streamline operations, develop efficient workflows, and tailor solutions that not only meet but exceed your business requirements.

Customer Service & Support

Paypro offers phone and email support from a dedicated team with members who have been with the company for an average of seven years and are all based in the United States. They know their clients by name and do not use a ticketing system or 1-800 number to filter calls. You can expect your representative to get back to you promptly, know your business personally and be able to resolve any issues or questions that may arise.

Pricing

Paypro provides software in modular formats or as a full suite, with pricing structured according to the specific requirements of your business. Positioned at a mid-range price point within the market, offerings feature top-tier software accompanied by premium client support.

How Much Does Payroll Software Cost?

Download our free report to compare pricing on 5 popular Payroll Solutions including Gusto, Zenefits, and Patriot Software.Download Now

Shortcomings

Implementation and training takes a while for most organizations looking to maximize the software’s more robust capabilities. It’s not a turnkey process because only your organization will have insight into the preferences of your team’s workflows as the system gets configured.

Screenshots

About

Founded by a CPA, from day one the Paypro culture has been built on embracing complex client business situations with expert knowledge. Their goal is to improve their clients’ workforce productivity, control labor costs and minimize compliance risk.

In 2023 they won a UKG Award for most user implementations.

Download Comparison Guide

Send feedback or corrections to feedback@betterbuys.com.