Patriot Review

Canton, OH
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Patriot At A Glance

Good: Affordable for small businesses, good for companies that don't want the headaches of payroll tax calculations, scalable.
Bad: Not intended for businesses with more than 500 employees.
Bottom Line: Intended for small businesses that need an affordable and easy-to-use payroll solution.

Product Overview

Patriot is a web-based payroll system for small businesses. It’s easy to use, secure and affordable.

Patriot offers two payroll options to choose from, Basic and Full Service Payroll. We’ve listed the distinctions between the two in our Features section below. Their prices are in our Pricing field below.


The Basic Payroll plan includes the following features:

  • Unlimited payroll runs
  • Employee self-service portal
  • On-the-fly pay rate changes
  • Net to gross payroll tool
  • The ability to run payrolls in any frequency (e.g., biweekly, weekly)
  • Two-day direct deposit for qualified clients
  • Accommodates multiple locations
  • Customizable hours, money and deductions
  • Time-off accruals
  • Multiple pay rates
  • Electronic and printable W-2s
  • Mobile friendly
  • Payroll costs by department
  • Unlimited users with permissions
  • Ability to pay contractors within same payroll runs as employees
  • Optional 1099 e-filing
  • Free integration with workers’ comp insurance
  • Integration with Patriot Accounting software and QuickBooks
  • Free implementation and support

The Full Service Payroll plan includes all of the features of the Basic plan, but it also offers tax filing service. With the Full Service Payroll option, Patriot collects, remits and files federal, state and local taxes on the company’s behalf. This plan also allows for filing of W2 and W3 forms, as well as guaranteed on-time tax filings.

Also, regardless of plan, Patriot automatically updates tax tables, so companies don’t have the headaches of having to manually keep up with tax compliance.

Target Market

Patriot is intended for small and medium-sized businesses (fewer than 500 employees) in a variety of industries (e.g., non-profits, manufacturing, retail).

We’ve listed 10 of its customers below:

  • College of Charleston Foundation
  • Dave Miller Trucking
  • Emergent Staffing Services
  • Fort Recovery Insurance Agency, Inc.
  • Hillcrest Foods LLC
  • Mace Construction Inc.
  • Pet Grooming Plus, Inc
  • Reach Island LLC
  • Velo Med, PLC
  • Witten Pest Control

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Customers start with a 30-day free trial. After the trial, there is a monthly subscription fee, depending on the number of employees and plan selected (either Basic or Full Service).

The subscription fee is the only price the business pays – there are no implementation, support or any other fees.

As part of the implementation process, Patriot Software helps companies:

  • Obtain their state unemployment rates
  • Obtain tax identification numbers for the federal, state, and local levels
  • Set up an account, as well as create company payroll and tax settings
  • Set up deductions and contributions
  • Enter year-to-date employee payroll information
  • Reconcile year-to-date information

Customer Service & Support

Users can contact customer support via phone, email or chat.  There is also a Help Center that contains articles and videos.


Businesses only need to pay a monthly subscription fee that they can cancel with no penalties. The base price for the Basic plan is $17 per month, plus $4 per employee or contractor. The base price for Full Service Payroll is $37 per month, plus $4 per employee or contractor.

The software is scalable, so businesses have the option to add the Full Service payroll plan if they currently are using the Basic plan.

Patriot Software has two additional products that companies can add on to:

HR Software – This product costs $6 per month, plus $2 per employee. It includes HR functionality, such as document management, employee information tracking and the ability to designate managers or assign direct reports.

Time and Attendance – This product costs $6 per month, plus $2 per employee. It includes time  and attendance features, such as custom overtime rules, clock-in/clock-out and time-off management.


Patriot is intended for businesses with less than 500 employees – companies with over 500 employees should check out our reviews for other payroll companies, such as APS Payroll.


Patriot Screenshot 1
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Patriot Software offers cloud-based accounting, payroll, HR, and time and attendance solutions designed to help American businesses with up to 500 employees simplify their administrative tasks. It disrupts the accounting and payroll industry by eliminating complex processes and steep learning curves with its intuitive software. Patriot Software is dedicated to providing USA-based customer service and development, serving tens of thousands of businesses nationwide since 2002.

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